Re: My computer is slow

From: Ron Martell (ron_at_onlinehelp.bc.ca)
Date: 08/04/04 

Date: Wed, 04 Aug 2004 18:56:13 GMT

"Natasha" <Natasha@discussions.microsoft.com> wrote:

>i have recently brought a flat screen computer, and after a while it worked fine, we fixed the bt yahoo broadband, after a couple of days of it working fine i turned the computer on the next morning and it was incredibly slow, not just the internet but turning on, just general things. i restored my computer to an earlier date but it didnt do anything. got any suggestions as to what i can do? thanx

Make sure your antivirus software is completely up to date, with the
virus definition files not less than a week old, and do a complete
virus scan of your hard drive. Then go to
http://housecall.trendmicro.com and do the free online virus scan for
a "second opinion".

If you need a good antivirus program try the free version of AVG6 from
http://www.grisoft.com or purchase eTrust from http://my-etrust.com

Next check for possible spyware on your computer. Go to MVP Jim
Eshelman's web page at http://aumha.org/a/noads.htm and then follow
his procedures at http://www.aumha.org/a/quickfix.htm to clean up your
machine.

And make sure you have a firewall of some kind in place on your
Internet connection. If you have a cable/dsl router with your
broadband connection then you do have basic firewall protection from
outside intrusion, which is the most critical part. If not then you
need to either activate the built-in firewall in Windows XP or to
install a third-party software firewall such as Zone Alarm, Outpost,
or Sygate. To activate the built-in firewall in Windows XP open
Control Panel - Network connections. Right-click on the icon for your
Internet connection and select Properties. In the Properties window
click on the Advanced tab and make sure the checkbox for Internet
Connection Firewall is selected. If it is not, click on it once to
select it. Then click on Apply and OK as needed to exit,

If the problems persist after you have completed all of the above then
please post a response back here and we will proceed to the next
step(s).

Good luck

Ron Martell Duncan B.C. Canada 

-- 
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."

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