Re: Blue Screen/shut down
From: Haus (youknow_at_Iwillslapyou)
Date: 08/04/04
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Date: Wed, 4 Aug 2004 10:13:56 -0500
Kate
Here is a link that will take you to a Dell site where you can download or
view a manual that will show you how to open the case and pull a ram stick.
Take one stick out and then put it back together and run it for a while and
see if you still get the blue screen.
http://support.dell.com/support/edocs/systems/dim8300/en/index.htm
Here is a possible fix if you know when the problem started you could have
downloaded a driver or program that is causing the problem, you can do a
system restore back to before the problem started.
Start>Programs>Accessories>System Tools>System Restore
If it is a hardware problem this will not fix it.(hardware = memory,
motherboard, network card, ect.)
If it is a software problem this will fix it.(software = printer, scanner
driver or other driver, or program that has been downloaded from the web or
a disk)
Driver Definition = A piece of software that tells the computer how to
operate an external device, such as a printer, hard disk, CD-ROM drive, or
scanner. For instance, you can't print unless you have a printer driver.
Hard disk drivers are invisible files that are loaded into memory when you
start the computer, while scanner drivers are usually plug-ins accessed from
within a particular application.
-- Good Day Haus 2 Timothy 4:8 Finally, there is laid up for me the crown of righteousness, which the Lord, the righteous Judge, will give to me on that Day, and not to me only but also to all who have loved His appearing. "Kate" <anonymous@discussions.microsoft.com> wrote in message news:006201c479d5$80c62240$3a01280a@phx.gbl... > Arghh! I just downloaded Memtest-86 I don't know how > many times, on my system and a CD, "Tommy" said it was a > solution. I could not seem to run it, and I couldn't > figure out how to open it. Reason I did that is I just > got off phone with d-Dell, they ran a memory test, > passed, he transferred my call to some woman who was > going to help me save all files so they could dump and > reload, but, after next tech,...disconnected, call and > wait and next tech said they don't do that, they don't > show people how to save files,... back to zero. [Last > time I took an 800 number from them where they wanted > $800 to $2900 to "recover" in order for me to download > whatever I have put in since January.] Reason I called > them is I tried to open up the tower, I couldn't, and > couldn't find info in manual of where to pull, afraid I > would mess up my useless warranty so I called them. > Hah. I thought they would tell me how to open it up and > tell me what a RAM looks like or motherboard. I bought > what I thought was enough power to do a lot of photos and > maybe get a website. Dell told me they have NO computer > mechanics in the US. That gives me a big hint for the > next time. Anyhow, I am at your mercy, Microsoft. > Computers are still Model T's of the car industry I take > it and getting someone to really Know whasup is a gift. > And so, Haus, I'll leave you with a saying from Tavis > Smiley. "You can't teach what you don't know, and you > can't lead where you don't go." >>-----Original Message----- >>Kate >>If you have 1024mb Ram then you will have 2 sticks more > then likely, I would >>pull one out at a time and start it up and run it to see > if that is the >>cause. >>I would say bad RAM or a corrupt hardware drive before I > would worry about >>taking to a shop, it is easy to pull the ram out and > check. >> >>-- >>Good Day >>Haus >>2 Timothy 4:8 Finally, there is laid up for me the > crown of righteousness, >>which the Lord, the righteous Judge, >>will give to me on that Day, and not to me only but also > to all who have >>loved His appearing. >> >> >>"Kate" <anonymous@discussions.microsoft.com> wrote in > message >>news:113901c47905$5caaeec0$3a01280a@phx.gbl... >>> Greetings. Blue Screen just came up again. >>> (0x0000007F...) I was looking at various websites on >>> nature photos all evening and it stopped in the middle > of >>> clicking onto another. A couple things I neglected to >>> respond last time: I have 1024MB DDR SDRAM at 400MHz, >>> don't know if that means more than 1 stick ram. I do >>> windows update whenever the box comes up, but I will go >>> into their site and update again, in case I missed >>> something. I did install a Canon i960 printer and >>> scanner, which came with the computer, so I guess there >>> was a driver installed. >>> >>> This time I took a photo of the blue screen, I just > wish >>> I knew where in Philadelphia to take it. Going to bed >>> now, will check in again. I can be reached at >>> Jacana5@yahoo.com. Thanks, Kate. >>> >>>>-----Original Message----- >>>>Kate >>>>Post back if you still have trouble. >>>> >>>>Drivers are coded files that come on the installation >>> disks with hardware >>>>such as printers, video cards, scanners, ect. >>>>You have to install drivers in order for hardware to >>> work. >>>> >>>>That is a nice video card hope that isn't causing any >>> problems. >>>> >>>>Be sure to go to the Windows Update site and download >>> all the updates. >>>>www.windowsupdate.com >>>> >>>> >>>>-- >>>>Good Day >>>>Haus >>>>2 Timothy 4:8 Finally, there is laid up for me the >>> crown of righteousness, >>>>which the Lord, the righteous Judge, >>>>will give to me on that Day, and not to me only but > also >>> to all who have >>>>loved His appearing. >>>> >>>> >>>>"Kate" <anonymous@discussions.microsoft.com> wrote in >>> message >>>>news:7daf01c47774$367cd980$a601280a@phx.gbl... >>>>> Not sure what a driver is, but I'd say no. Video > card, >>>>> 128MB DDR NVidia GeForce TX 5200 graphics card (same > as >>>>> video? I don't do gaming), did the Systems File > Check, >>>>> did spysweeper (first time ever), two of 25 were > adware >>>>> (Alexa Toolbar and SmartTags), rest were cookies. > So, >>> I >>>>> will go to bed now, 11PM in Philly, I'll check if you >>>>> have a response tomorrow and thank you for your >>>>> assistance. If BlueScreen comes up again, I shall > try >>>>> you guys again. Thanks, Kate. >>>>>>-----Original Message----- >>>>>>Hello Kate >>>>>>I have a few ?'s >>>>>>Have you downloaded and new drivers lately? >>>>>> >>>>>>Have you been to Windows Update and download all the >>>>> updates. >>>>>>www.windowsupdate.com >>>>>> >>>>>>Do you have more then 1 RAM stick installed? >>>>>> >>>>>>Do you know what kind of video card you have. >>>>>> >>>>>>This is sounding like a hardware problem, but I have > a >>>>> couple of things to >>>>>>try just in case. >>>>>> >>>>>>Do a System File Check >>>>>>Start>Run>(type) cmd (enter)>(type) sfc /scannow >>> (enter) >>>>> (notice the space >>>>>>between sfc & / ) >>>>>> >>>>>>Have you checked for any malware or adware lately. >>>>>>Download, Update & Run >>>>>>www.spysweeper.com >>>>>> >>>>>> >>>>>>-- >>>>>>Haus >>>>>>Live your life so that whenever you lose, you are >>> ahead. >>>>>>(Will Rogers) >>>>>> >>>>>> >>>>>> >>>>>>"Kate" <anonymous@discussions.microsoft.com> wrote in >>>>> message >>>>>>news:7e5601c47765$81521920$a301280a@phx.gbl... >>>>>>> >-----Original Message----- >>>>>>>>What is the error message on the blue screen? >>>>>>> "A problem has been dettected and windows has been >>> shut >>>>>>> down to prevent damage to your computer. >>>>>>> If this is the first time you've seen this Stop > error >>>>>>> screen, restart your computer. If this screen >>> appears >>>>>>> again, follow these steps: >>>>>>> Run a system diagnostic utility supplied by your >>>>> hardware >>>>>>> manufacturer. In particular, run a memory check > and >>>>>>> check for faulty or mismatched memory. Try > changing >>>>>>> video adapters. >>>>>>> Disable or remove any newly installed hardware and >>>>>>> drivers. Disable or remove any newly installed >>>>>>> software. If you need to use Safe Mode to remove > or >>>>>>> disable components, restart your computer, press F8 >>> to >>>>>>> select Advanced Startup Options, and then select > Safe >>>>>>> Mode. >>>>>>> Technical information: >>>>>>> STOP: 0x000000007F (0x0000000000...etc >>>>>>> Beginning dump of physical memory >>>>>>> Physical Memory dump complete. >>>>>>> Contact your system administrator or technical >>> support >>>>>>> group for further assistance." >>>>>>> >>>>>>>>-----Original Message----- >>>>>>>>What is the error message on the blue screen? >>>>>>>> >>>>>>>>-- >>>>>>>>Best of Luck, >>>>>>>> >>>>>>>>Rick Rogers, aka "Nutcase" - Microsoft MVP >>>>>>>>http://mvp.support.microsoft.com/ >>>>>>>>Associate Expert - WindowsXP Expert Zone >>>>>>>>www.microsoft.com/windowsxp/expertzone >>>>>>>>Windows help - www.rickrogers.org >>>>>>>> >>>>>>>>"Kate" <anonymous@discussions.microsoft.com> wrote > in >>>>>>> message >>>>>>>>news:7fdd01c4775b$7faa1a00$a501280a@phx.gbl... >>>>>>>>> Bought Dell Dimension 8300 in Jan. 04, since Feb. >>>>> Blue >>>>>>>>> Screen comes up about 8 times so far, freezes >>>>>>>>> everything. Dell Techs say: it's corrupt, have > to >>>>>>>>> reinstall windows, back up data, maybe it's >>> spyware, >>>>>>>>> maybe it's driver, maybe not defragmenting enough >>>>>>> (!!?), >>>>>>>>> yet they have no qualified tech in Philadelphia I >>> can >>>>>>>>> take it to and pay to fix it, despite full >>> warranty. >>>>>>> I'm >>>>>>>>> no tech and I don't wanna erase everything by >>> myself. >>>>>>>>> Last time it froze to blue screen while typing >>>>> password >>>>>>>>> in Yahoo mail. WTF. Kate. >>>>>>>> >>>>>>>> >>>>>>>>. >>>>>>>> >>>>>> >>>>>> >>>>>>. >>>>>> >>>> >>>> >>>>. >>>> >> >> >>. >>
- Next message: Wislu Plethora: "Re: updated to service pack 1"
- Previous message: GTS: "Re: installing & removeing programs"
- In reply to: Kate: "Re: Blue Screen/shut down"
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