Re: Blue Screen/shut down
From: Kate (anonymous_at_discussions.microsoft.com)
Date: 08/04/04
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Date: Tue, 3 Aug 2004 20:45:36 -0700
Arghh! I just downloaded Memtest-86 I don't know how
many times, on my system and a CD, "Tommy" said it was a
solution. I could not seem to run it, and I couldn't
figure out how to open it. Reason I did that is I just
got off phone with d-Dell, they ran a memory test,
passed, he transferred my call to some woman who was
going to help me save all files so they could dump and
reload, but, after next tech,...disconnected, call and
wait and next tech said they don't do that, they don't
show people how to save files,... back to zero. [Last
time I took an 800 number from them where they wanted
$800 to $2900 to "recover" in order for me to download
whatever I have put in since January.] Reason I called
them is I tried to open up the tower, I couldn't, and
couldn't find info in manual of where to pull, afraid I
would mess up my useless warranty so I called them.
Hah. I thought they would tell me how to open it up and
tell me what a RAM looks like or motherboard. I bought
what I thought was enough power to do a lot of photos and
maybe get a website. Dell told me they have NO computer
mechanics in the US. That gives me a big hint for the
next time. Anyhow, I am at your mercy, Microsoft.
Computers are still Model T's of the car industry I take
it and getting someone to really Know whasup is a gift.
And so, Haus, I'll leave you with a saying from Tavis
Smiley. "You can't teach what you don't know, and you
can't lead where you don't go."
>-----Original Message-----
>Kate
>If you have 1024mb Ram then you will have 2 sticks more
then likely, I would
>pull one out at a time and start it up and run it to see
if that is the
>cause.
>I would say bad RAM or a corrupt hardware drive before I
would worry about
>taking to a shop, it is easy to pull the ram out and
check.
>
>--
>Good Day
>Haus
>2 Timothy 4:8 Finally, there is laid up for me the
crown of righteousness,
>which the Lord, the righteous Judge,
>will give to me on that Day, and not to me only but also
to all who have
>loved His appearing.
>
>
>"Kate" <anonymous@discussions.microsoft.com> wrote in
message
>news:113901c47905$5caaeec0$3a01280a@phx.gbl...
>> Greetings. Blue Screen just came up again.
>> (0x0000007F...) I was looking at various websites on
>> nature photos all evening and it stopped in the middle
of
>> clicking onto another. A couple things I neglected to
>> respond last time: I have 1024MB DDR SDRAM at 400MHz,
>> don't know if that means more than 1 stick ram. I do
>> windows update whenever the box comes up, but I will go
>> into their site and update again, in case I missed
>> something. I did install a Canon i960 printer and
>> scanner, which came with the computer, so I guess there
>> was a driver installed.
>>
>> This time I took a photo of the blue screen, I just
wish
>> I knew where in Philadelphia to take it. Going to bed
>> now, will check in again. I can be reached at
>> Jacana5@yahoo.com. Thanks, Kate.
>>
>>>-----Original Message-----
>>>Kate
>>>Post back if you still have trouble.
>>>
>>>Drivers are coded files that come on the installation
>> disks with hardware
>>>such as printers, video cards, scanners, ect.
>>>You have to install drivers in order for hardware to
>> work.
>>>
>>>That is a nice video card hope that isn't causing any
>> problems.
>>>
>>>Be sure to go to the Windows Update site and download
>> all the updates.
>>>www.windowsupdate.com
>>>
>>>
>>>--
>>>Good Day
>>>Haus
>>>2 Timothy 4:8 Finally, there is laid up for me the
>> crown of righteousness,
>>>which the Lord, the righteous Judge,
>>>will give to me on that Day, and not to me only but
also
>> to all who have
>>>loved His appearing.
>>>
>>>
>>>"Kate" <anonymous@discussions.microsoft.com> wrote in
>> message
>>>news:7daf01c47774$367cd980$a601280a@phx.gbl...
>>>> Not sure what a driver is, but I'd say no. Video
card,
>>>> 128MB DDR NVidia GeForce TX 5200 graphics card (same
as
>>>> video? I don't do gaming), did the Systems File
Check,
>>>> did spysweeper (first time ever), two of 25 were
adware
>>>> (Alexa Toolbar and SmartTags), rest were cookies.
So,
>> I
>>>> will go to bed now, 11PM in Philly, I'll check if you
>>>> have a response tomorrow and thank you for your
>>>> assistance. If BlueScreen comes up again, I shall
try
>>>> you guys again. Thanks, Kate.
>>>>>-----Original Message-----
>>>>>Hello Kate
>>>>>I have a few ?'s
>>>>>Have you downloaded and new drivers lately?
>>>>>
>>>>>Have you been to Windows Update and download all the
>>>> updates.
>>>>>www.windowsupdate.com
>>>>>
>>>>>Do you have more then 1 RAM stick installed?
>>>>>
>>>>>Do you know what kind of video card you have.
>>>>>
>>>>>This is sounding like a hardware problem, but I have
a
>>>> couple of things to
>>>>>try just in case.
>>>>>
>>>>>Do a System File Check
>>>>>Start>Run>(type) cmd (enter)>(type) sfc /scannow
>> (enter)
>>>> (notice the space
>>>>>between sfc & / )
>>>>>
>>>>>Have you checked for any malware or adware lately.
>>>>>Download, Update & Run
>>>>>www.spysweeper.com
>>>>>
>>>>>
>>>>>--
>>>>>Haus
>>>>>Live your life so that whenever you lose, you are
>> ahead.
>>>>>(Will Rogers)
>>>>>
>>>>>
>>>>>
>>>>>"Kate" <anonymous@discussions.microsoft.com> wrote in
>>>> message
>>>>>news:7e5601c47765$81521920$a301280a@phx.gbl...
>>>>>> >-----Original Message-----
>>>>>>>What is the error message on the blue screen?
>>>>>> "A problem has been dettected and windows has been
>> shut
>>>>>> down to prevent damage to your computer.
>>>>>> If this is the first time you've seen this Stop
error
>>>>>> screen, restart your computer. If this screen
>> appears
>>>>>> again, follow these steps:
>>>>>> Run a system diagnostic utility supplied by your
>>>> hardware
>>>>>> manufacturer. In particular, run a memory check
and
>>>>>> check for faulty or mismatched memory. Try
changing
>>>>>> video adapters.
>>>>>> Disable or remove any newly installed hardware and
>>>>>> drivers. Disable or remove any newly installed
>>>>>> software. If you need to use Safe Mode to remove
or
>>>>>> disable components, restart your computer, press F8
>> to
>>>>>> select Advanced Startup Options, and then select
Safe
>>>>>> Mode.
>>>>>> Technical information:
>>>>>> STOP: 0x000000007F (0x0000000000...etc
>>>>>> Beginning dump of physical memory
>>>>>> Physical Memory dump complete.
>>>>>> Contact your system administrator or technical
>> support
>>>>>> group for further assistance."
>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>What is the error message on the blue screen?
>>>>>>>
>>>>>>>--
>>>>>>>Best of Luck,
>>>>>>>
>>>>>>>Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>>>>http://mvp.support.microsoft.com/
>>>>>>>Associate Expert - WindowsXP Expert Zone
>>>>>>>www.microsoft.com/windowsxp/expertzone
>>>>>>>Windows help - www.rickrogers.org
>>>>>>>
>>>>>>>"Kate" <anonymous@discussions.microsoft.com> wrote
in
>>>>>> message
>>>>>>>news:7fdd01c4775b$7faa1a00$a501280a@phx.gbl...
>>>>>>>> Bought Dell Dimension 8300 in Jan. 04, since Feb.
>>>> Blue
>>>>>>>> Screen comes up about 8 times so far, freezes
>>>>>>>> everything. Dell Techs say: it's corrupt, have
to
>>>>>>>> reinstall windows, back up data, maybe it's
>> spyware,
>>>>>>>> maybe it's driver, maybe not defragmenting enough
>>>>>> (!!?),
>>>>>>>> yet they have no qualified tech in Philadelphia I
>> can
>>>>>>>> take it to and pay to fix it, despite full
>> warranty.
>>>>>> I'm
>>>>>>>> no tech and I don't wanna erase everything by
>> myself.
>>>>>>>> Last time it froze to blue screen while typing
>>>> password
>>>>>>>> in Yahoo mail. WTF. Kate.
>>>>>>>
>>>>>>>
>>>>>>>.
>>>>>>>
>>>>>
>>>>>
>>>>>.
>>>>>
>>>
>>>
>>>.
>>>
>
>
>.
>
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