Re: Blue Screen/shut down
From: Rick \ (rick_at_mvps.org)
Date: 08/01/04
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Date: Sat, 31 Jul 2004 22:47:42 -0400
Hi Kate,
Could be this:
Windows Stops Responding with "Stop Error 0x7F" Error Message
http://support.microsoft.com/?kbid=814789
or this:
You Receive a "Stop 0x0000007F" Error Message or Your Computer Unexpectedly
Restarts
http://support.microsoft.com/?kbid=822789
Either way, reinstalling is not the answer.
-- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org "Kate" <anonymous@discussions.microsoft.com> wrote in message news:7e5601c47765$81521920$a301280a@phx.gbl... > >-----Original Message----- > >What is the error message on the blue screen? > "A problem has been dettected and windows has been shut > down to prevent damage to your computer. > If this is the first time you've seen this Stop error > screen, restart your computer. If this screen appears > again, follow these steps: > Run a system diagnostic utility supplied by your hardware > manufacturer. In particular, run a memory check and > check for faulty or mismatched memory. Try changing > video adapters. > Disable or remove any newly installed hardware and > drivers. Disable or remove any newly installed > software. If you need to use Safe Mode to remove or > disable components, restart your computer, press F8 to > select Advanced Startup Options, and then select Safe > Mode. > Technical information: > STOP: 0x000000007F (0x0000000000...etc > Beginning dump of physical memory > Physical Memory dump complete. > Contact your system administrator or technical support > group for further assistance." > > >-----Original Message----- > >What is the error message on the blue screen? > > > >-- > >Best of Luck, > > > >Rick Rogers, aka "Nutcase" - Microsoft MVP > >http://mvp.support.microsoft.com/ > >Associate Expert - WindowsXP Expert Zone > >www.microsoft.com/windowsxp/expertzone > >Windows help - www.rickrogers.org > > > >"Kate" <anonymous@discussions.microsoft.com> wrote in > message > >news:7fdd01c4775b$7faa1a00$a501280a@phx.gbl... > >> Bought Dell Dimension 8300 in Jan. 04, since Feb. Blue > >> Screen comes up about 8 times so far, freezes > >> everything. Dell Techs say: it's corrupt, have to > >> reinstall windows, back up data, maybe it's spyware, > >> maybe it's driver, maybe not defragmenting enough > (!!?), > >> yet they have no qualified tech in Philadelphia I can > >> take it to and pay to fix it, despite full warranty. > I'm > >> no tech and I don't wanna erase everything by myself. > >> Last time it froze to blue screen while typing password > >> in Yahoo mail. WTF. Kate. > > > > > >. > >
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