Re: Blue Screen/shut down

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Rick \ (rick_at_mvps.org)
Date: 08/01/04


Date: Sat, 31 Jul 2004 22:47:42 -0400

Hi Kate,

Could be this:

Windows Stops Responding with "Stop Error 0x7F" Error Message
http://support.microsoft.com/?kbid=814789

or this:

You Receive a "Stop 0x0000007F" Error Message or Your Computer Unexpectedly
Restarts
http://support.microsoft.com/?kbid=822789

Either way, reinstalling is not the answer.

-- 
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Kate" <anonymous@discussions.microsoft.com> wrote in message
news:7e5601c47765$81521920$a301280a@phx.gbl...
> >-----Original Message-----
> >What is the error message on the blue screen?
> "A problem has been dettected and windows has been shut
> down to prevent damage to your computer.
> If this is the first time you've seen this Stop error
> screen, restart your computer.  If this screen appears
> again, follow these steps:
> Run a system diagnostic utility supplied by your hardware
> manufacturer.  In particular, run a memory check and
> check for faulty or mismatched memory.  Try changing
> video adapters.
> Disable or remove any newly installed hardware and
> drivers.  Disable or remove any newly installed
> software.  If you need to use Safe Mode to remove or
> disable components, restart your computer, press F8 to
> select Advanced Startup Options, and then select Safe
> Mode.
> Technical information:
> STOP: 0x000000007F (0x0000000000...etc
> Beginning dump of physical memory
> Physical Memory dump complete.
> Contact your system administrator or technical support
> group for further assistance."
>
> >-----Original Message-----
> >What is the error message on the blue screen?
> >
> >-- 
> >Best of Luck,
> >
> >Rick Rogers, aka "Nutcase" - Microsoft MVP
> >http://mvp.support.microsoft.com/
> >Associate Expert - WindowsXP Expert Zone
> >www.microsoft.com/windowsxp/expertzone
> >Windows help - www.rickrogers.org
> >
> >"Kate" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:7fdd01c4775b$7faa1a00$a501280a@phx.gbl...
> >> Bought Dell Dimension 8300 in Jan. 04, since Feb. Blue
> >> Screen comes up about 8 times so far, freezes
> >> everything.  Dell Techs say:  it's corrupt, have to
> >> reinstall windows, back up data, maybe it's spyware,
> >> maybe it's driver, maybe not defragmenting enough
> (!!?),
> >> yet they have no qualified tech in Philadelphia I can
> >> take it to and pay to fix it, despite full warranty.
> I'm
> >> no tech and I don't wanna erase everything by myself.
> >> Last time it froze to blue screen while typing password
> >> in Yahoo mail.  WTF.  Kate.
> >
> >
> >.
> >


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