Re: MS Office Student & Teacher Ed. 2003

From: Don MI <> (d7macm8_at_hotmail.com)
Date: 05/18/04 

Date: Tue, 18 May 2004 14:07:28 -0400

"ZephyrPrincess" <unicornprincess_98@sbcglobal.net> wrote in message
news:%23ykhbaGPEHA.3896@TK2MSFTNGP12.phx.gbl...
> Hello & Good Evening:
>
> I hope someone here in the group can help. My sister installed
Microsoft
> Office Student and Teacher Edition 2003 Trial on her Windows XP Home
Edition
> computer [this is a new computer, only a few months old]. Understand that
> my sister is not very computer literate when it comes to installing
> programs.
>
> The program was installed a little over 30 days ago [within the
> registration period], so she cannot use System Restore to go back to an
> earlier date. Now she cannot open any of her documents created in MS
Works
> that was preinstalled on her computer. All of her documents,
presentations,
> spreadsheets will not open. She continuously receives the message that
her
> trial period is over [for the MS Office S&T Ed 2003].
>
> We have tried Add/Remove Programs, but there is no listing for the
program
> by the same name in which to remove. There are a few programs listed, but
> no information on size, how often it is used, etc. How can I help her?
She
> is frazzled & frustrated and is on a deadline for a project at work.
Thank
> You for any and all Assistance or suggestions in rectifying this
situation.
>
> Deidre Sellers
>
>

In addition to David's advice, ask your sister if she ever activated Office.
There is no trail period for Microsoft Office 2003 Standard for Students and
Teachers 2003, but there is a use limit prior to activation.

In Control Panel the listing should be Microsoft Office Standard Edition
2003.

Microsoft Office 2003 Standard cannot open all files created with Microsoft
Works. For those it can open {such as *.wps}, she must install optional
converts. After she gets Office repaired, go back to Control Panel,
Add/Remove Components and select Microsoft Office entry and click on Change.
In the first change window, select Add/Remove Features. In the second
change window check the box to customized applications. Then go to the
converters section and select the Works converts to run from my computer.

Don