Re: Internet Access Problem

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

On Wed, 03 Jun 2009 20:07:51 GMT, John Wunderlich
<jwunderlich@xxxxxxxxx> typed furiously:

David <farookdas@xxxxxxxxxxxxxxx> wrote in
news:so5d251k1jc7ahjh4427dr84e1s016kbqt@xxxxxxx:

I have two machines running XP-Pro SP3. The older machine has no
problems connecting to the internet which is done through a switch
and a Billion ADSL modem/router.

I recently built a new machine. It will not access the internet at
all whether I connect it directly to the modem or to the switch.

If I set the new machine to Automatically get an IP address it
sits there for several minutes and then comes up with the message
about Limited or No connectivity.

After a repair this comes up in the details box.

Physical Address: 00-1F-D0-D9-C2-79
IP Address: 169.254.23.219
Subnet Mask: 255.255.0.0
Default Gateway:
DNS Server:
WINS Server:

At this point I have no network and no internet connection.

By reseting the TCP/IP properties I get this result.

Physical Address: 00-1F-D0-D9-C2-79
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DNS Servers: 192.231.203.132, 192.231.203.3
WINS Server:

At this point I have a connection to the network but not to the
Internet. If I attemp to ping the modem (192.168.1.254) from the
new machine I get no response. If I ping from the old machine I
get

Pinging 192.168.1.254 with 32 bytes of data:

Reply from 192.168.1.254: bytes=32 time<1ms TTL=128
Reply from 192.168.1.254: bytes=32 time<1ms TTL=128
Reply from 192.168.1.254: bytes=32 time<1ms TTL=128
Reply from 192.168.1.254: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

In the new machine the motherboard is a brand new Gigabyte
GA-MA780G-UD3H with 2GB RAM. The onboard network is an
RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC. I have a 750GB
SATA HDD. I even used the File and Settings transfer utility so
both machines are essentially the same. The only difference is the
license number and the drivers for the various bits and pieces.

I even tried replacing the network card with a D-Link card I had
lying around and got the same results.

If I use a fixed IP I can connect to the other machine, If I
attempt to use DHCP I get no connectivity at all. I cannot get
this machine to see the modem/router not even if I connect
directly to the router itself.

Please, what am I doing wrong? What other information do you need
to make a diagnosis.

I have been using computers for thirty years but I'm relatively
new to networking. I previously had two computers networked with
internet access through a Smoothwall firewall machine to a Belkin
modem but, for some obscure reason, the Billion modem doesn't want
to connect to Smoothwall. Maybe I have to go back to that setup.

Sounds like a marginal connection. You can try going to the device
manager, Advanced Tab, for the NIC and fix the speed/duplex instead of
using the "Auto" setting; but, IMHO, this sounds more like a bad cable.

HTH,
-- John

If the cable was bad would I be able to access the other computer on
the network and would the other computer be able to access the network
and the internet? I have moved the cables around on the switch and
router sockets but the problem persists. I will try replacing the
cable next.

Fixing the speed to full duplex 100 MBS immediately gave a "Network
Cable unplugged" message which was speedily replaced with "Acquiring
network address". After several minutes this timed out with "Limited
or No Connectivity" as usual.
--
Regards
David
fundamentalism (n.): fund = give cash to; amentalism = brainlessness
.

Relevant Pages

  • Re: Says "Local Only" but seems to work fine (FiOS related?)
    ... My problem may just be a bug in the Vista's ability to tell if it has a connection, as, I always do have Internet access, even though it says "Local only." ... I do have the same problem on multiple Vista computers on my network. ... Vista Local Only and Limited or Not Connectivity ...
    (microsoft.public.windows.vista.networking_sharing)
  • Re: Wireless modem connection to G4 tower
    ... port to my G4 QS ethernet port via a short ethernet cable (which ... sharing preference panel, click on internet sharing. ... bring up the Network panel showing "Built-in Ethernet", ... cables under rugs in hallways passing into private rooms (where ...
    (comp.sys.mac.apps)
  • Internet Access Problem
    ... It will not access the internet at all ... Limited or No connectivity. ... DNS Server: ... At this point I have no network and no internet connection. ...
    (microsoft.public.windowsxp.network_web)
  • Re: internet, modem, how to turn off?
    ... WAN-side IP address when you have no Internet connectivity. ... router while disconnecting the Internet network with the powered-down ... You would not only be disabling Internet connectivity but ...
    (microsoft.public.windowsxp.general)
  • Re: "A Network Cable is Unplugged" error
    ... and then I lose internet. ... However, my laptop works perfectly, loses no internet connectivity ... I am using cable internet with a Linksys router and I have swapped ... around and replaced the cables, ...
    (microsoft.public.windowsxp.general)