Re: Can't connect to Internet and e-mail.

PVR wrote:
I have three PCs on a home wireless network, 2 XPs and a Vista. One of the XPs cannot access the 'Net or e-mail. No problem with the other two PCs.

This problem developed very recently during a Windows update. It is likely I made the wrong selection during the update. I have been advised to obtain the current driver(s) from HP.

How do I do this if connection to the 'Net is not possible on the HP machine? Is it possible to download the driver(s) to an external drive using another PC and then install the new driver(s) from this drive?

Many thanks.

Peter.



The answer to your asked question is yes. Download the driver and copy it to a USB "thumb" drive.

But unless you are very confident of the advice you have already received, you might do well to post back here with some additional information. For example,

- what actually happens when you attempt to connect to the Internet? Do you get any error message?
- what was the "wrong choice" you made?
- if the wrong choice was to install a driver from Windows Update, have you tried the "roll back driver" button (never install drivers from Windows Update)?
- what drivers were you told to install?

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
.

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