How to use Network Key on WiFi Router

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First off, I admit I'm not very knowledgeable when it comes to wireless
routers.

Question - A visiting friend used his laptop to connect to the Internet
through my wireless Belkin router. When he returned home and tried to
connect to his wireless router, it kept asking for his network key. Why did
this happen and how does he correct it?

Note, to the best of our knowledge, the routers at both locations were not
purposely setup with any security settings.

TIA




.

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