Re: Good wireless signal - but browser cannot find it?
- From: Steve Winograd <bc070521m@xxxxxxxxxxx>
- Date: Sun, 09 Nov 2008 15:32:51 -0700
On Sun, 9 Nov 2008 12:48:11 -0800, shoulderhead
<shoulderhead@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Hello,
All our PCs are Windows XP and we have a Netgear router which sends out a
108mbps signal. All is working well - except:
We fitted a wireless PCI card into our son's PC to enable him to connect.
It installed fine, connected to the network - and the logo on the taskbar is
showing an excellent strength signal.
But his browser cannot find any connection and displays the error page
whenever we try to connect (on both Firefox and IE7). I have tried to help
them find it by using -Tools>Options>Connections>Settings - and checking the
'Automatically detect settings' box - but still nothing.
Yet network tests confirm that a good signal is reaching the PC?
This PC used to connect via an ethernet cable and recently via a USB
wireless device and never had a problem finding the connection.
The firewall is Norton - but disabling it temporarily made no difference.
I'm probably forgetting something very basic here, but I'm lost. I'm so used
to just plugging things in and letting Windows do all the rest!
Any advice appreciated. Apologies for rambling question. Thanks in advance.
Best wishes, Shd
Un-check the 'Automatically detect settings' box and all of the other
boxes in the LAN Settings window. They don't apply to your setup.
Please do these tests to help diagnose the problem:
1. Right-click the wireless network connection, then click Status >
Support > Details. What does it show for IP Address, Subnet Mask,
Default Gateway, and DNS Server?
2. Open a command prompt window (Start > Run > cmd), and type these
commands. Each one should receive four replies:
ping 208.67.222.222
ping resolver1.opendns.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)
Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
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