Re: ipconfig and network connections empty - Device Manager okay

Jack Hambabo wrote:
Hi,

I just got confronted with an WinXP system (IBM T40, build-in WLAN and
LAN) which had a problem. The problem seemed to coincide with the
installation of a noname(Tchibo)-USB-Webcam, which was deinstalled
there after.
The following is the problem:

Both network cards (intel wlan and intel lan) are listed in the device
manager as being okay. Drivers installed okay. "IBM connection
manager" is not installed.
Both cards are activated via the BIOS and the WLAN light signals that
the card is active.

however:
ipconfig just replys "windows IP configuration". No adapter is
listed.
Network connection is empty.
Trying to install a connection gets one to a screen where one can
choose an adapter to establish the connection. The list to choose from
features only the wlan card not the lan card and says about the wlan
card that the installation can't procede till on would have activated
the card again.
The simple ip services like ping aren't installed but I don't see what
I need them for? Does one have to install them in order to get any
internet connection and to get the adapters listed?
Pluging in a LAN-cable with a DHCP host on the other side won't make
ipconfig or "network connections" show the ethernet adapter.
I couldn't establish a connection to the ethernet.
The WLAN/Bluetooth activation software started when clicked "FN+F5"
just lists the Bluetooth adapter which can be activated and deactived.
On pressing FN+F5 the software comes up and complains that the card
can not be activated. (this doesn't seem to be a wlan problem however
as the wired adapter isn't showing up (other than in the device
manager) either.)


Do you maybe have an idea, what the problem might be?
Thanks alot,
Jack

Confirm that the Plug and Play service, Network [and Dial-up] Connections service, and Remote Procedure Call (RPC) service are all running. [Start > Run > services.msc (click OK)]

If there is no icon showing in Network Connections, it means that:

• The network adapter was removed. (A local area connection only appears if an adapter is detected.)
• The installed network adapter is malfunctioning.
• If your network adapter is a legacy adapter that is not detected by the Add New Hardware wizard or the Plug and Play service, then you might need to set up the adapter manually in Device Manager before you see a local area connection in the Network and Dial-up Connections folder.
• If the driver is not recognized, the adapter appears in Device Manager but you cannot see a local area connection.

Where did you get the drivers from that you said, "installed Okay"?

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
.

Relevant Pages

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  • Re: ipconfig and network connections empty - Device Manager okay
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  • Re: ipconfig and network connections empty - Device Manager okay
    ... adapter when the problem occurred. ... degree that in KB825826 the network connections _are_ working and just ... local area connection in the Network and Dial-up Connections folder. ... Trying to install a connection gets one to a screen where one can ...
    (microsoft.public.windowsxp.network_web)