Re: Trouble obtaining IP address



"Dual Trace" <DualTrace@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:2144E4C5-F097-4498-8DA9-7C18CFC0ECC6@xxxxxxxxxxxxxxxx
I’ll try to make this as short and clear as possible and then reply with
details as needed / requested.

I have an old computer connected to internet via DSL modem which used to
work fine. Decided to connect a new computer to internet using the same
modem, so I moved the Ethernet cable from the old one to the new one. The new
one was not able to get the IP address.

And it won't if you don't log in.

Went back and forth through the
ipconfig deal with Verizon tech support, but could not make it work. Tried
the same maneuvers with the old one, just to prove modem and connection are
fine and indeed everything worked fine when the old computer was hooked.

Tech support from the new computer (HP) advised me to go through the system
recovery because some Windows socket registry might be corrupted. Done the
recovery and was able to connect the new computer. IP address, etc. were
acquired and all was OK.

Now I switched the Ethernet cable to the old computer again and guess what:
it shows the same symptom. Cannot obtain the IP address. Verizon tech support
said I cannot switch Ethernet cable from one computer to another and expect
to work because the last computer obtaining an IP address will somehow keep
that route occupied and the attempt of another one to get an IP address will
fail. They said I need a router.

Well, how come it worked after restoring the new computer? At that stage of
the game, the old computer had obtained an IP address and then the new one
was able to connect and get his as well.

Note: When trying the ipconfig command, both IP and Subnet Mask seem to get
valid addresses, but none is shown for Default Gateway.

I know this is not black magic, but it certainly looks to me.

Any help is appreciated.
Thank you,
Dual Trace

I don't think you've mentioned whether you've actually logged into the DSL service. If you haven't, you wont' get an IP address. DSL normally requires a username and password (unlike Cable services).

It may be that your old system logs on automatically in the background, and you've just fogotten about it.

Create a new network connection and see if that helps.

HTH
-pk

.



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