Re: Can't connect to internet after reboot
- From: "Robert L. \(MS-MVP\)" <blinNoEmailplease@xxxxxxxx>
- Date: Sat, 12 Jan 2008 09:23:04 -0600
Thank you for the feedback.
--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Steve 1116" <SteveAmico@xxxxxxxxxxx> wrote in message news:75d3a083-0511-4320-8fc1-0469b14203e4@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Jan 11, 8:49 pm, "Robert L. \(MS-MVP\)"
<blinNoEmailple...@xxxxxxxx> wrote:
For troubleshooting, try to start the computer with clean boot. This how to
may help.
How to run Windows OS with a clean ...With MSCONFIG, you also can configure
a clean boot to disable common startup ... To perform a clean boot, please
follow these steps: 1) Run MSCONFIG.EXE. ...
www.chicagotech.net/netforums/viewtopic.php?t=57
--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
"Steve 1116" <SteveAm...@xxxxxxxxxxx> wrote in message
news:f6f1f649-81d8-481d-8ef9-46ba9941ca67@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>I have been struggling with this issue on my Win XP desktop for
> several months. I have searched these groups and found similar
> issues, but none exactly the same. Hopefully someone else has seen
> this behavior. When I reboot the machine, I can no longer connect to
> the internet. IE7, Firefox, Outlook - nothing works. Then I run IE7
> Network Diagnostics. It either says that it fixed the problem or that
> there was no problem - and everything then works fine...until the next
> reboot. This is consistent and repeatable. I appreciate any help
> anyone can provide. Below is the Network Diagnostics log. Thanks in
> advance!
> Last diagnostic run time: 01/09/08 18:51:36 HTTP, HTTPS, FTP
> Diagnostic
> HTTP, HTTPS, FTP connectivity
> info HTTP: Successfully connected towww.microsoft.com.
> info HTTPS: Successfully connected towww.microsoft.com.
> info FTP (Passive): Successfully connected to ftp.microsoft.com.
> DNS Client Diagnostic
> DNS - Not a home user scenario
> info Using Web Proxy: no
> info Resolving name ok for (www.microsoft.com):yes
> No DNS servers
> DNS failure
> Gateway Diagnostic
> Gateway
> info The following proxy configuration is being used by IE:
> Automatically Detect Settings:Disabled Automatic Configuration Script:
> Proxy Server: Proxy Bypass list:
> info This computer has the following default gateway entry(ies):
> 192.168.1.1
> info This computer has the following IP address(es): 192.168.1.101
> info The default gateway is in the same subnet as this computer
> info The default gateway entry is a valid unicast address
> info The default gateway address was resolved via ARP in 1 try(ies)
> info The default gateway was reached via ICMP Ping in 1 try(ies)
> info TCP port 80 on host 207.46.193.254 was successfully reached
> info The Internet hostwww.microsoft.comwas successfully reached
> info The default gateway is OK
> IP Layer Diagnostic
> Corrupted IP routing table
> info The default route is valid
> info The loopback route is valid
> info The local host route is valid
> info The local subnet route is valid
> Invalid ARP cache entries
> action The ARP cache has been flushed
> IP Configuration Diagnostic
> Invalid IP address
> info Valid IP address detected: 192.168.1.101
> Wireless Diagnostic
> Wireless - Service disabled
> Wireless - User SSID
> Wireless - First time setup
> Wireless - Radio off
> Wireless - Out of range
> Wireless - Hardware issue
> Wireless - Novice user
> Wireless - Ad-hoc network
> Wireless - Less preferred
> Wireless - 802.1x enabled
> Wireless - Configuration mismatch
> Wireless - Low SNR
> WinSock Diagnostic
> WinSock status
> info All base service provider entries are present in the Winsock
> catalog.
> info The Winsock Service provider chains are valid.
> info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback
> communication test.
> info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback
> communication test.
> info Provider entry RSVP UDP Service Provider passed the loopback
> communication test.
> info Provider entry RSVP TCP Service Provider passed the loopback
> communication test.
> info Connectivity is valid for all Winsock service providers.
> Network Adapter Diagnostic
> Network location detection
> info Using home Internet connection
> Network adapter identification
> info Network connection: Name=Local Area Connection, Device=Realtek
> RTL8139/810x Family Fast Ethernet NIC, MediaType=LAN,
> SubMediaType=LAN
> info Network connection: Name=1394 Connection, Device=1394 Net
> Adapter, MediaType=LAN, SubMediaType=1394
> info Ethernet connection selected
> Network adapter status
> info Network connection status: Connected
> HTTP, HTTPS, FTP Diagnostic
> HTTP, HTTPS, FTP connectivity
> warn HTTP: Error 12007 connecting towww.microsoft.com:The server
> name or address could not be resolved
> info FTP (Passive): Successfully connected to ftp.microsoft.com.
> info HTTP: Successfully connected towww.hotmail.com.
> warn HTTPS: Error 12037 connecting towww.passport.net:The date in
> the certificate is invalid or has expired
> warn HTTPS: Error 12007 connecting towww.microsoft.com:The server
> name or address could not be resolved
> error Could not make an HTTPS connection.
Robert - Thanks for the help! I ran the clean boot and connectivity
worked okay. I had 31 non-MS services running, so now I have the task
to determine which one is causing the problem, but I have a path to
follow so that is good - thanks again!
.
- References:
- Can't connect to internet after reboot
- From: Steve 1116
- Re: Can't connect to internet after reboot
- From: Robert L. \(MS-MVP\)
- Re: Can't connect to internet after reboot
- From: Steve 1116
- Can't connect to internet after reboot
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