Re: ISP disconnects

No call waiting or other such services.

Yesterday I tried my backup desktop computer and it stayed on-line
steadily for 4 1/2 hours until I shut it off. So everything is likely ok
up to the tee connector that splits the phone line between the two
computers.

I removed the phone line to the problem computer from a tel line surge
protector this morning and it may have cured the problem. Only one
disconnect. More testing tomorrow.

=?Utf-8?B?dGZ3NDgwNzk=?= <tfw48079@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
news:D9CF92DB-A40A-4B31-A447-876EC04DC767@xxxxxxxxxxxxx:

If you have "call waitng" did you disable it before connecting?

"Ken Knecht" wrote:

Jimmy <me@xxxxxxxx> wrote in news:fd65h7$inm$1@xxxxxxxxxxxxxxx:

Ken Knecht wrote:
The past several weeks I've been getting disconnected from my
_dial-up_ connection to my ISP, too often several times an hour.
This makes it impossible to DL anything useful. It's not the ISP,
I changed (for other reasons) and the problem continues. I just
bought PC Tools Spyware Doctor yesterday and all it found were
cookies so it's not likely to be malware. To my ear the phone line
sounds quiet. AVG found no viruses.

Oddly, often the system seems to be unaware I am disconnected. I
get no disconnect window from DUN and my Gmail new-mail monitor
doesn't complain, which it does instantly if I disconnect
manually. I however can no longer use my news reader, browser,
email client etc. so need to disconnect and reconnect which fixes
things for a while.

Could this be a modem (US Robotics 56K external) problem?

Anything anyone can suggest for me to try? Any sort of diagnostic
tool available? I'd even pay for one if it would likely help!<g>

Running XP Home, SP1.

TIA


Look for other devices on the same phone line in your home. Remove
anything you find. Could be something simple like one of the
family trying to make a call...


Unlikely - I live alone. However, the cat...

A extension phone and an answering machine are on the line. I want to
try some other stuff, then I'll try unhooking them. I strongly
suspect they are innocent.



--
Every silver lining has a cloud.








--
Every silver lining has a cloud.



.

Relevant Pages

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