Re: ISP disconnects

Jimmy <me@xxxxxxxx> wrote in news:fd65h7$inm$1@xxxxxxxxxxxxxxx:

Ken Knecht wrote:
The past several weeks I've been getting disconnected from my
_dial-up_ connection to my ISP, too often several times an hour. This
makes it impossible to DL anything useful. It's not the ISP, I
changed (for other reasons) and the problem continues. I just bought
PC Tools Spyware Doctor yesterday and all it found were cookies so
it's not likely to be malware. To my ear the phone line sounds quiet.
AVG found no viruses.

Oddly, often the system seems to be unaware I am disconnected. I get
no disconnect window from DUN and my Gmail new-mail monitor doesn't
complain, which it does instantly if I disconnect manually. I however
can no longer use my news reader, browser, email client etc. so need
to disconnect and reconnect which fixes things for a while.

Could this be a modem (US Robotics 56K external) problem?

Anything anyone can suggest for me to try? Any sort of diagnostic
tool available? I'd even pay for one if it would likely help!<g>

Running XP Home, SP1.

TIA


Look for other devices on the same phone line in your home. Remove
anything you find. Could be something simple like one of the family
trying to make a call...


Unlikely - I live alone. However, the cat...

A extension phone and an answering machine are on the line. I want to try
some other stuff, then I'll try unhooking them. I strongly suspect they
are innocent.



--
Every silver lining has a cloud.



.

Relevant Pages

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    ... connection to my ISP, too often several times an hour. ... It's not the ISP, I changed and the problem continues. ... I just bought PC Tools Spyware Doctor yesterday and all it found were cookies so it's not likely to be malware. ... I get no disconnect window from DUN and my Gmail new-mail monitor doesn't complain, which it does instantly if I disconnect manually. ...
    (microsoft.public.windowsxp.network_web)