Re: ISP disconnects

"V Green" <vanceg@xxxxxxxxxxx> wrote in
news:#rPtAdg$HHA.4612@xxxxxxxxxxxxxxxxxxxx:


"Jimmy" <me@xxxxxxxx> wrote in message
news:fd65h7$inm$1@xxxxxxxxxxxxxxxxxx
Ken Knecht wrote:
The past several weeks I've been getting disconnected from my
_dial-up_ connection to my ISP, too often several times an hour.
This makes it impossible to DL anything useful. It's not the ISP, I
changed (for other reasons) and the problem continues. I just
bought PC Tools Spyware Doctor yesterday and all it found were
cookies so it's not likely to be malware. To my ear the phone line
sounds quiet. AVG found no viruses.

Oddly, often the system seems to be unaware I am disconnected. I
get no disconnect window from DUN and my Gmail new-mail monitor
doesn't complain, which it does instantly if I disconnect manually.
I however can no longer use my news reader, browser, email client
etc. so need to disconnect and reconnect which fixes things for a
while.

Could this be a modem (US Robotics 56K external) problem?

Anything anyone can suggest for me to try? Any sort of diagnostic
tool available? I'd even pay for one if it would likely help!<g>

Running XP Home, SP1.

TIA


Look for other devices on the same phone line in your home. Remove
anything you find. Could be something simple like one of the family
trying to make a call...

Exactly.

Or intermittent/loose/wet connections, etc. on your service
drop from the good ol' Phone Co.

Next time you seem to lose the connection, go pick up
a phone and see if you get SCREEEEEE!!! or dialtone.

If you still have carrier, start looking for a hardware/software
issue on the PC. If you have dialtone, the modem has hung
up OR been otherwise disconnected for some reason.



Neither. I just get a fairly loud hum.

I'm going to put a backup desktop on-line. Teed off the same phone line
but different modem, etc. and see what happens.




--
Every silver lining has a cloud.



.

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