Re: ISP disconnects

Ken Knecht wrote:
The past several weeks I've been getting disconnected from my _dial-up_ connection to my ISP, too often several times an hour. This makes it impossible to DL anything useful. It's not the ISP, I changed (for other reasons) and the problem continues. I just bought PC Tools Spyware Doctor yesterday and all it found were cookies so it's not likely to be malware. To my ear the phone line sounds quiet. AVG found no viruses.

Oddly, often the system seems to be unaware I am disconnected. I get no disconnect window from DUN and my Gmail new-mail monitor doesn't complain, which it does instantly if I disconnect manually. I however can no longer use my news reader, browser, email client etc. so need to disconnect and reconnect which fixes things for a while.

Could this be a modem (US Robotics 56K external) problem?

Anything anyone can suggest for me to try? Any sort of diagnostic tool available? I'd even pay for one if it would likely help!<g>

Running XP Home, SP1.

TIA


Look for other devices on the same phone line in your home. Remove anything you find. Could be something simple like one of the family trying to make a call...
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