Re: Can No Longer Browse (WinXP)
- From: Shenzie <Shenzie@xxxxxxxxxxxxxx>
- Date: Tue, 10 Apr 2007 01:24:57 -0700
Thx for the quick response, Chuck.
To answer the question you asked: When I type (at CMD prompt) "Ping www.Google.com", I get on-screen notice of four packets being sent and four being returned. Get the same indication when I type "Ping 216.239.39.99"
Thx also for the personal intro to your "friends." I'd encountered them here and there in the last several days—many, many Google searches w/ various strings to define the problem lead to your comprehensive site.
I very much wish that I could report that I met success at some point in following your site's instructions (in order), but I can't. None of the analyzer/fixers flagged anything as way out of whack, and the several CMD-prompt tests your site indicated didn't seem to flag anything either—I got what you said one should get.
I even tried the Reg rebuild for WinXP, which went smoothly...but the browse door is still barred to me.
Since the Linksys BEFSR41 V2 router has no problem working with a notebook system running WinXP and the desktop system when running Win98SE, doesn't that obviate any benefit of reconfiguring the router? It does have the latest firmware config—I did that about six weeks ago.
As well, since TW can see my system on their network, and my system has no problem connecting via a notebook and via the desktop w/ a different OS, doesn't that also absolve the Motorola cable modem hardware of guilt?
I also looked up the manual uninstall routines for McAfee AV and Firewall, which I had used a couple of years ago. There was a reg modifier EXE for each, and also three remnant files were found in \Windows\System and are now deleted. FWIW, until the WinXP glitch on 5 Apr, the ancient McAfee files didn't seem to be causing any grief.
I'm willing to try anything else you can advise, and I can U/L any test results (DOS text dumps to file) that may be informative. As I said in my earlier msg, I'm hoping to find a way to avoid making sweeping changes to the current Registry, since my installed application array is significant. Many of the serious applications have had updates and patches. I've heard that a "repair install" of WinXP winds the Registry back to a pristine condition (as opposed to the way Win98's Scanreg /Restore would replace the current with an older one). If that's true, then such a "repair install" would be a blow to my productivity.
Shenzie (hat in hand)
Chuck wrote:
On Mon, 09 Apr 2007 19:35:55 -0700, Shenzie <Shenzie@xxxxxxxxxxxxxx> wrote:.
Hello, all—
WinXP (Home, SP2) had "issues" on 5 April, and since then I can't connect to browse via either Firefox or IE. Both browsers give essentially the same message: Can't establish a connection to the server. I can ping by direct numeric address and by domain name—send four packets, receive four packets. E-mail and newsgroups work properly. My system operates behind a Linksys NAT router. I've never had occasion to make any NAT configuration changes to the router, from box stock.
I use two HDs, with the other one using Win98SE. That system has no problems connecting, my ISP (TW/Roadrunner) sees me fine, and I can find a notebook connected to the router. As well, the notebook can connect and browse w/o problem, which makes me conclude that the hardware is OK, and it's a WinXP config problem.
Have searched the Internet over the last several days for as many rational things to try as I could. (I confess that Winsocks, IPNAT, NETSTAT, IPCONFIG, and similar are not "friends" of mine.) The last thing I tried was from Chuck's excellent site: I enabled NetBIOS over TCP/IP for my one-and-only LAN connection. Didn't make any difference.
The crusher in all this is that the problem occurred when I had to disable System Restore, per a MSKB tech note. On restart after having done that, Restore Points were available again, but only from the time of the restart (the tech note advised that would be so)...and that first restart was the occasion when I could no longer use a browser. So, I can't restore to an earlier configuration. I make regular tape archives, but to go back to a complete WinXP installation would set my system's configuration back a couple of months. Would prefer not to do that—and definitely want to avoid reinstalling WinXP—but I do have access to all files in case replacing one/some would help.
Advice and counsel are welcome.
Shenzie
Well, Shenzie, let me introduce you to some of MY friends.
Did you try using IP addresses in Firefox / Internet Explorer? When you say "I
can ping by direct numeric address and by domain name", it sounds like DNS is
good. I would look at MTU first.
<http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html>
http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html
If it's not MTU, then you get to meet my good friend Mr Winsock.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
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