Re: Router install problem

PaulFXH wrote:
Lem wrote:
Lem wrote:
PaulFXH wrote:
On Apr 2, 5:53 am, "Scott" <fcct...@xxxxxxxxx> wrote:
"Scott" <fcct...@xxxxxxxxx> wrote in message

news:uUd4GDQdHHA.4984@xxxxxxxxxxxxxxxxxxxxxxx



"PaulFXH" <paulfxhack...@xxxxxxxxx> wrote in message
news:1175382419.269195.77660@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul
I was reading the specs on your Speed Stream 5200. Looks like a nice
router/firewall. According to the user manual you need to use a
cross-over
cable when connecting the Speed Stream to a hub or a switch without an
"Uplink" port.
Hope this helps. Good luck. Scott
Also the manual says that the default IP for the Speed Stream is
192.168.254.254 although it may vary by ISP. I think the answers you
seek
are in the Speed Stream manual. Did you log on to the router and look
at the
settings? http://speedstream
Good luck. Scott
--
How many computer programmers does it take to change a light bulb? None.
That's a hardware issue.
Once again I'd like to say thanks to everybody for helping me to
resolve this problem. I should also point out that although I've been
using the internet for 15 years now, about 90% of the stuff being
discussed in this thread is very new to me so forgive me if I seem to
be a little befuddled.
Here below I'm going to try to clarify some of the doubts/questions
people had as well as providing details of the test that Lem
suggested.
As a further point of clarification, the desktop computer to which the
internet (modem only) is directly connected has TWO network cards: the
first (VIA Rhine II) receives the incoming signal from the modem. The
second (Encore 10/100Mbps) is a PCI card that permits the internet to
reach the second computer (laptop) through a (very long) network
cable. The first connection is known as "Local" and the second
(between computers) is known as "Local 3".

So, I went through the computer power-off, router reset, router-to-
computer setup exactly as Lem described.
When I did this, three lights were lit on the router (Power, Status
(blinking) and LAN#1).
Then after typing "ipconfig/all" at the DOS prompt I got the following
information: (note that because I'm in Brazil, this came up in the
Portuguese language, So, I'm giving the English translation):

Configuration of Windows IP
Name of Host Paul
DNS Primary Suffix
Type of Node Unknown
Routing of IP activated Yes
WINS Proxy activated No

Ethernet Connection Adapter Local 3
Specific DNS suffix for Connection Encore 10/100Mbps Fast Ethernet
PCI Adapter
Physical address 00-08-54-B0-3B-95
DHCP activated No
IP address 192.168.0.1
Subnet mask 255.255.255.0
Default Gateway

Ethernet Connection Adapter Local
Specific DNS suffix for Connection VIA Rhine II Fast Ethernet
Adapter
Physical address 00-07-95-C1-69-EE
DHCP activated Yes
IP address 169.254.2.98
Subnet mask 255.255.0.0
Default Gateway

For some reason, I did this whole test again starting from the
powerdown to the router reset and so on. This time, the same three
router lights were lit but additionally the WLAN light was flashing.
Interestingly, when I did the ipconfig/all again, everything was the
same except for some significant differences as shown in the section
below:

Ethernet Connection Adapter Local
Specific DNS suffix for Connection VIA Rhine II Fast Ethernet
Adapter
Physical address 00-07-95-C1-69-EE
DHCP activated Yes
IP address 192.168.0.100
Subnet mask 255.255.255.0
Default Gateway
DHCP Server 192.168.0.1
DNS Servers 192.168.0.1
Concession obtained Today
Concession expires Next week

I hope this throws some light on matters for somebody as I still
remain somewhat flumoxed.

Here are some further clarifications:
a) With the router only connected to the computer and no internet
connection I typed "arp -a" (without quotes) at a DOS prompt but the
message I got was "No entry encountered"
b) I am unclear as to whether this is a DSL or a Cable modem. However,
it is a Speed Stream 5200 which has four lights marked PWR, DSL, USB
and ENET. It receives the broadband signal from a phone line which is
why I thought it was a DSL modem. But as I've said I'm very much a
nooby here
c) The modem was supplied by the ISP (Velox here in Brazil) and no
manual was provided. I have not yet looked for an online version of
the manual
d) When I said that I got an error message during the attempted
installation of the router, the error message (No Router Detected) was
provided by the D-Link installation CD (not from Windows)
e) When I said that "somebody else mentioned that the modem might have
an internal NAT setup" this came from another thread I posted in
another group. But this thread didn't go any further than that

Are we seeing any light at the end of the tunnel?
Thanks
Paul




The vital clue actually came from Scott's posting. This relates to the
"internal NAT setup" in the modem that you mentioned. This is, in fact,
part of the problem.

Your SpeedStream 5200 actually is a combination DSL modem and router.
You do not want to have two routers in your network.

You have two options:

1. Configure the SpeedStream 5200 to operate in "Bridged" mode. In
this mode, the router portion is disabled and the SpeedStream 5200 acts
as a DSL modem only. If you want to do this, you need to connect an
Ethernet cable to the SpeedStream 5200 and enter either
http://speedstream or http://192.168.254.254 in your browser to access
the SpeedStream's configuration pages. For more details, consult the
manual. If you don't have one, it's at
http://www2.windstream.net/downloads/links/SpeedStream211.pdf

2. Alternatively, and perhaps easier, you have to disable the router
portion of the D-Link, and just use it as a wireless access point and
Ethernet switch. In order to accomplish this, you have to do three
things: (1) connect the cable from the SS5200 to the DI524 using a LAN
jack on the DI524 -- NOT the Internet jack; (2) ensure that the DI524
has a LAN IP in the range expected by the SS524; and (3) turn off the
DHCP server in the DI524.

Unfortunately, I have to leave for about 3 or 4 hours right now, so I
can't give you details. You can look it up in the DI524 manual, and
I'll check back later this afternoon.



Continuing ...

When you did things the second time, the computer connected successfully
between "Local" and the DI-524. At this point, you should have been
able to enter 192.168.0.1 in a browser and reach the login screen for
the DI-524 configuration pages. This will be necessary for what follows.

The first piece of information you need is the IP range expected by the
SpeedStream 5200. The definitive way to get this info would be to
connect your computer directly to the SpeedStream (as it originally
was), ensure that you actually have Internet connectivity (you might
need a reboot), and do an ipconfig /all and look at the IP address
assigned to "Local" by the SpeedStream. Alternatively, judging by the
SpeedStream manual, it appears as if the SpeedStream DHCP server assigns
IP addresses in the range 192.168.254.1 to 192.168.254.253. Let's
assume that this is correct, and therefore we will assign the DI-524 an
IP address of 192.168.254.200.

1. Connect to the DI-524 configuration screens by entering 192.168.0.1
in your browswer. The first thing you should see is a login screen.
Type admin in the User Name field and leave the password blank. Click OK.

2. Click the DHCP button on the left side of the screen. On the page
that comes up, click the radio button to "Disable" the DHCP server and
click the "Apply" button.

3. Click the LAN button on the left side of the screen. On the page
that comes up, next to IP address, enter 192.168.254.200
If the subnet mask is not already at 255.255.255.0, make it so.
Click the "Apply" button. At this point, you probably will lose
connectivity to the router. This is because the network interface card
in your computer (Local) has an IP address of 192.168.0.100 and the
router now has an IP address of 192.168.254.200. Because the "third
octet" is not the same (254 ¬= 0), the computer and the router are not
in the same "subnet" and thus can't talk to each other.

4. Power off the router and the computer. Connect an Ethernet cable
between the SpeedStream and one of the 4 LAN jacks on the DI-524. Leave
the Internet jack on the DI-524 open. Power up the DI-524. Wait a
minute or 2 until the lights stabilize. Now boot up the computer.

You should now have Internet connectivity on you main computer. If you
do an ipconfig /all on this computer, you should see that its IP address
is 192.168.254.x (where x is between 1 and 253, hopefully not 200). The
entries for DHCP server and Default Gateway should both be
192.168.254.254 (i.e., the SpeedStream).

5. Now you have to re-access the router's configuration screens. This
time, enter 192.168.254.200 in your browser (BTW, you should probably
write this down on a small label and stick it to the top of the router).
Login to the router as described in step 1.

a. Click the "Tools" tab, and click the "Admin" button on the
right. Set new passwords for the "admin" and "user" logins. Write
these down. Ensure that "Remote management" is DISabled. Click the
"Apply" button.

b. Click the "Home" tab and click the "Wireless" button. Select
a unique name, other than your last name or address, and enter it as the
"SSID". This will be the name of your wireless network.

c. You can leave the channel at its default of 6, but if you
experience problems, such as frequent disconnects, you might want to
change it to 1 or 11 to try to minimize interference with wifi networks
that a neighbor might have set up.

d. Set the encryption. Use the most secure encryption you have
that is compatible with your laptop's wifi adapter. From worst to best:
none, WEP 64bit, WEP 128 bit, WPA, WPA2. If your laptop is relatively
new, you probably will have at least WPA. Try to choose a "strong"
password. There are various Internet sites that can help you in this
regard. Just Google for them. Click the "Apply" button.

6. At this point, you should be able to connect from your laptop via
its wifi adapter. You also may be able to share files between the
computers, if you had previously configured "file and printer sharing"
on both. If not, you can run the "Network setup wizard" on both
computers. You might want to skip step 5(d) and try connecting with
your laptop before setting up the encryption, just to eliminate this as
a potential problem. Just make sure that you do set up encryption
before you're done. Also, just in case the wireless connection gives
you problems, you can always take your long Ethernet cable and plug it
into one of the DI-524's LAN jacks. If you have difficulty accessing
one computer from the other, make sure that you have correctly
configured all firewalls, including any antivirus with a firewall-like
feature (such as "Internet worm protection"). Always make changes to
the DI-524 using a computer with an Ethernet connection -- not one with
a wifi connection.

--
Lem -- MS-MVP - Networking

Thanks Lem for these detailed instructions.
As before I will try this out tomorrow morning.
However, I will just mention one thing that may cause problems. Note
that, right now, we use the internet with ONLY the SS5200 connected to
the computer. The D-Link DI524 is sitting quietly in its box doing
nothing (which is actually what it does even when it is hooked up but
that's the point of this thread).

1) When I type "ipconfig" at a DOS prompt the output includes the
following relevant to the Local connection:

Adaptador Ethernet Conexão local:

Sufixo DNS específico de conexão . :
Endereço IP de config. automática . : 169.254.142.244
Máscara de sub-rede . . . . . . . . : 255.255.0.0
Gateway padrão. . . . . . . . . . . :

As you can see, this is in Portuguese but should be readily
understandable (with the possible exception of the word "endereço"
which means "address")
However, as you can see the IP address is very different from the
expected range.

I'm not sure how significant this is, but I'll go ahead with the test
tomorrow inany case.

Thanks again
Paul




To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer


Well, now I'm confused. Before you start following the directions in my last post, we have to figure out what's going on.

An IP address of the type 169.254.x.x is automatically supplied by Windows when no DHCP server is detected. Thus my previous directions, which assumed that the SS5200 had an operating DHCP server, won't work (at least not yet).

Are you, by any chance, connecting the SS5200 to the computer using a USB connection in addition to the Ethernet cable?

Do you know the userid and password required by your ISP to connect to the Internet or did you get the SS5200 pre-configured, with the userid/password already set into it? (Don't post this info here, just say whether or not you know it.)

With the computer connected only to the SS5200, what happens when you enter http://speedstream in your web browswer? What happens if you enter 192.168.254.254?

When you go to Control Panel > Network and Internet Connections > Network Connections, what do you see there? From your last posts, you have at least 2 items under the heading "LAN or High-Speed Internet" -- Local and Local 3. What else is in Network Connections?

When you go to My Network Places, what do you see there?

Finally, I suggest you download the manual for the SS5200 from http://www2.windstream.net/downloads/links/SpeedStream211.pdf It's long and complicated, but we may need to make some changes or at least see what the current configuration is.

--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
.