Re: Router install problem
- From: "jameshanley39@xxxxxxxxxxx" <jameshanley39@xxxxxxxxxxx>
- Date: 1 Apr 2007 04:07:08 -0700
On 1 Apr, 00:06, "PaulFXH" <paulfxhack...@xxxxxxxxx> wrote:
Hi everybody
I working right now in Brazil and have a 550 kbps broadband
connection. The internet reaches the computer through a modem at
present.
However, having recently acquired a second computer we have tried to
install a wireless router (D-Link DI-524 802.11g/2.4GHz) between the
modem
and the computer.
Although I have followed the instructions to the letter, when I get
to
do the final test, I get an error message saying the router is not
detected. After telling me to check the connection between the router
and the computer (which is not the problem), the install goes no
further than this.
Note that in my desperation, I have actually physically changed the
modem and the router and the various network cables for new versions
without at all improving the situation.
I have spoken to the ISP down here but they showed little interest in
helping me.
Any clues as to how I can resolve this?
Thanks
Paul
I don't think you need to use their software.
e.g. in the case of a Belkin wireless USB adaptor that came with a CD,
the best way for a techie at least, to install it was to insert the CD
just so windows can get the drivers. But not going through their
installation. Those that used their software happened to have
problems with crashes - according to dozens of amazon.com reviews..
Is this a Cable modem connected to a router?
Or a DSL modem?
You should get a light on on the router as soon as you connect a
computer to it. Or as soon as you connect a router to it. Do you get
that?
You can test that the cable modem is connecting. The following test
worked nicely for an NTL Cable Modem. It had a cable connector with
cable connected going to the wall, and a Socket which was Ethernet,
for a Router to connect to.
Older models had 2 modes USB or Ethernet which you set perhaps in an
interface. But newer ones can do either, or perhaps both. Whichever
you connect.
Now, to test a cable modem like that.. You can Connect the computer to
it without using the router. See if you get an internet connection
going.
If so, the modem works.
Connect the cable modem to the Router with a cable. (it needs a cable
from cable modem to wireless router always, even if it's a wireless
router. They eventually get to the wall physically Router->cable
modem(with eth port)->wall).
You should get a light come on on the router when you connect the
cable modem to it. Or when you connect a computer to it.
If not i.e. if no light,
THEN
it indicates an ethernet cable issue (not to do with cable in the
context of cable modem). It may be that you're using an RJ11 cable
instead of an RJ45. Only way to tell for sure, i think, is to count
the pins on the end of the connector. RJ45 has 8. (RJ11 has 4 or 6
i'm not sure. But not 8). Maybe see google images.
It may be that your ethernet cable is broken. Try a different cable
that you've tested and know works.
Though you say you've checked the cables. So i'd expect a light !
Indicating that the router sees the modem.
Make sure you connected the computer to a computer port and modem to
modem port, on the router.
the modem/Internet/WAN port on the cable modem is different to the
others. And is not an RJ11 port, even though it may looks like it.
Similarly, I once saw an RJ11 cable that was thick like an RJ45! The
only giveaway was the pins firstly, and perhaps the fact that the
cover was sort of transparent which was not normal for an ethernet
cable.
I've gone on a ramble about cables though it's probably not the
problem. Check the light.. If a light, it (prob?) isn't a cable
problem.
I actually have only ever set up one of these cable modem, wireless
router setups!
.
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