Re: Networking issues

Tech-Archive recommends: Fix windows errors by optimizing your registry

After establishing the VPN, the routing table or DNS may change. Posting the result of ipconfig /al here may help.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Bobbi" <Bobbi@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:D8AE2834-0D78-4B3B-8983-414BC7F06A3D@xxxxxxxxxxxxxxxx
I'm having a weird problem with a few laptops, yes it is more than one.
After a user connects to a wireless network somewhere, and it isn't every
wireless network, the user then tries to connect to either of 2 VPN solutions
we have and he cannot access anything on our network. The problem continues
even if the laptop is connected wired, it isn't necessarily the wireless.
The laptop cannont ping by IP to internal servers, cannot ping by DNS name of
external or internal names, but can ping external ip addresses.

One of our VPN solutions is PPTP, and it won't connect at all and gives a
619 error message. The other VPN solution is SSL, it connects but the user
cannot connect to anything. One other thing, when we boot up in Safemode
with networking and connect to either VPN solutions. They work perfectly and
can connect to everything on the network

We have shut off the XP firewall, shut off the firewall service so it isn't
the firewall blocking. We have scanned for viruses, adware and spyware.

We have 3 laptops with the same symptoms, the only thing they have in common
is this broke after they connected wirelessly somewhere, be it at a hotel or
unsecure network.

Thanks for any help.
Bobbi



Relevant Pages

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