Re: Intermittent Internet Connection Lose...PLEASE HELP
- From: "Steve Winograd [MVP]" <bcmaven@xxxxxxxx>
- Date: Thu, 07 Sep 2006 01:16:03 -0600
In article <4h8uf2p4s7c4pubbsvrcksjlscs07tib7i@xxxxxxx>, phil6666
<phil6666@xxxxxxxxxxxx> wrote:
Using XP Home Edition with all of the current updates....
Computer is now connected directly to a cable modem, although a few
weeks ago I had used a router and ran an ethernet cable from the
router to this PC.
I've noticed some significant time-out problems with my email for the
past week or two and recently I've had intermittent email time-outs
and connection problems to the internet.
Called Time-Warner Cable and they are empathic that the signal to the
cable modum is fine, that the "IP address is not processing correctly"
and if it continues, to call a pc "pro" or reformat my HD.
Did some ipconfig testing and got the following for both my IP Address
and Default Gateway:
PING: transmit failed, error code 65
I uninstalled ZoneAlarm & still have an intermittent lose.
I've found that re-booting or using "Repair This Connection" both
restore my connection!!!
I've done some Network Diagnostics>Scan Your System testing---
The scan before the connection dropped showed everything Passed.
The scan during the connection outage showed that Network Adapters,
DNS Servers, Default Gateways, and DHCP Servers all Failed
The scan after "Repair This Connection" fixed the problem showed
everything Passed.
Any suggestions???
thnx
Error code 65 is usually caused by a firewall program that was only
partially un-installed. ZoneAlarm is notorious for causing problems
by leaving bits of itself behind when un-installed Follow the
instructions in this ZoneAlarm web page:
http://nh2.nohold.net/noHoldCust25/Prod_1/Articles55646/ManualUninstall.html
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)
Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
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