Re: Windows Networking Abruptly Stops...umm, Networking.
- From: Chuck <none@xxxxxxxxxxx>
- Date: Mon, 04 Sep 2006 15:51:16 -0700
On Mon, 4 Sep 2006 09:23:01 -0700, ts <ts@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
On Sun, 3 Sep 2006 22:23:01 -0700, ts <ts@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
On Mon, 12 Jun 2006 10:35:02 -0700, Derek C. F. Pegritz
I'm certainly not an expert when it comes to networking issues, but I'm not
an amateur, either. I have, however, run into a Windows networking problem
that I literally haven't a CLUE how to resolve. Here's the deal:
I share documents between my laptop (hereafter known as LAPTOP) and my
desktop (hereafter known as DESKTOP). Both are running WindowsXP Media Center
Edition 2003 with ALL updates installed. They interact via a workgroup named
HPLLABS via a perfectly ordinary Netgear wireless-G router.
Everything was fine between the two until tonight. I took my laptop to work,
and had it turned on there for about fifteen minutes. When I got home, I
turned it on and attempted to copy a Word .doc from LAPTOP to DESKTOP. Access
denied. I clicked on Workgroup Computers in the My Network Places window and
it showed both the LAPTOP and the DESKTOP computers. When I double-clicked
LAPTOP, I got the access denied. And the same thing happened if I clicked on
DESKTOP on the laptop.
I pinged each computer from each other and got back perfectly fine responses.
I checked my router settings. All fine. Nothing changed there.
At this time, I had Norton Firewall running. Now, I'd configured all the
deeply-buried settings in NF to allow filesharing and whatnot, as it blocks
that stuff by default. I checked the firewall settings on both computers.
They were fine. Nothing had changed there, either.
Basically, not a single software setting on either computer had changed
between the time I went to work and got home. Just...for some reason, neither
computer could apparently resolve the other for file-sharing.
I was able to access the 'net through my laptop (via its wireless
connection) and through my desktop just as before. The computers could
communicate with the 'net just fine, and could ping one another, but file
sharing just would not work.
So I re-ran the Home Network wizard in My Network Places again on both
computers. This time, I changed the workgroup name to HPL. Everything went
fine, I rebooted, and upon reboot...the same thing. I could see both
computers under Workgroup Computers, but: access denied. I could still ping
each computer from one another.
I assumed, then, that the problem was with Norton Security. I've had
problems with Norton stuff intermittently ever since I started using it
again, but the problems were never major and easily fixed. But this was
inexplicable. The only thing I could think to do was remove Norton Security
2006 from both computers, which I did.
Upon reboot, the only thing guarding the computers' connections (wireless on
the laptop, regular wired port on the desktop) was Windows Firewall, and I
shut that off, too, just to check what was going on. The same thing. Access
I tried to find some answers on the 'net, but all I came upon was to open a
Run... window and type the name of a shared folder like this: \\LAPTOP\Laptop
Documents. This would open up that particular shared folder on DESKTOP.
And it worked. On LAPTOP, I opened a Run... window and typed
\\DESKTOP\Desktop Documents. It opened the folder.
I turned on Windows Firewall on both machines and repeated the Run... stuff
again. It opened the appropriate folders.
I attempted to copy a file from Desktop Documents to my LAPTOP desktop. The
file copied just fine. I copied a file from my laptop to the Desktop
Documents shared folder. It copied just fine.
On DESKTOP, I opened Laptop Documents by opening Run... and then typing
\\LAPTOP\Laptop Documents. It opened fine. I tried to copy a file from Laptop
Documents to...ahem, DESKTOP's desktop.
I tried to copy a file from DESKTOP's desktop to Laptop Documents. It worked
fine. I then tried to copy a file from Laptop Documents to DESKTOP's desktop
again. This time...it worked.
So here's the basic rundown: I can access shared directories from each
computer if and ONLY if I open the folders through the Run... window. If I
open My Network Places, the only shared folders I see in the window are those
that are on the particular machine I'm working on (DESKTOP's shared folders
appear on DESKTOP, for instance, but none of LAPTOP's are shown, and vice
versa). Both computers show up under View Workgroup Computers, but I can't
I'll gladly supply further OS or router details, but that's the basic gist
of the problem. I'm completely stumped!
If you absolutely don't have a personal firewall or other security product
problem, then you probably have a browser problem. Any time you have a portable
computer involved, this is a possibility.
What is the complete and exact text of the error "...access denied"?
Take a look at "browstat status", "ipconfig /all", "net config server", and
"net config workstation", from each computer, and diagnose the problem. Read
this article, and linked articles, and follow instructions precisely (download
If this is considered "highjacking" sorry. I looked at the link provided
about turning off the firewalll. went ot article 889320 but can't find where
to download the "browser.dll" 20-Dec-2004 17:54 5.1.2600.2586 77,824
listed at the end of the article
any help is appreciated
Why not tell us what your problem is? KB889320 doesn't instruct you to download
I'm sorry. I must be missing somthing. I thought the KB said the hotfix had
an updated "browser.dll"
I have sp 2 and current updates but my browser service does not restart even
though set to automatic, so I figured my problem was the browser.dll as my
current browser.dll is 5.1.2600.2180 under the \windows\system32 folder not
the 5.1.2600.2586 listed in the KB
Again, thanks for the reply!
It's possible that the solution will involve updating with the hotfix. But
starting from the symptoms would be a good idea. Help us to help you.
And typing your answers after mine would be good too.
Chuck, MS-MVP [Windows - Networking]
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
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