Re: View Workgroup Computers

Steve,

I uninstalled ZA from both PCs, tried to ping each other, same result, maybe
even worse given that the desktop can only ping using the IP address, it
failed when tried the laptop name.
As far as the view on My Network Places, the same as before, nothing on my
desktop, only the laptop icon on the laptop.

Now I go back and reinstall/configure ZA, waiting for new instructions if
you have more...

Thanks
Alex

"Metallo" <doriawar@xxxxxxxxxx> wrote in message
news:exdXwJSxGHA.4596@xxxxxxxxxxxxxxxxxxxxxxx
Hi Steve,

I can't tell from your reply which computer failed to ping the other
one. From your earlier messages, I assume that the laptop failed to
ping the desktop. Is that right?

Yes, the laptop fails to ping the desktop if I use the name, but it pings
if I use the IP address.

Are you sure that you started the computers in "Safe Mode with
Networking"? Pinging and network access should work in that mode. If
you started them in regular "Safe Mode", nothing would work on the
network.

100% sure.

I'd un-install (not just disable) ZoneAlarm on both computers while
troubleshooting the network. That's safe, because your router acts as
a firewall. If that gets networking to work, then ZoneAlarm is the
problem.

I can try, but the firewall of my router is disabled, as well as the one
in windows xp, does it make sense to try?

Are there relevant messages in Event Viewer on either computer? To
run it, click Start | Control Panel | Performance and Maintenance |
Administrative Tools | Event Viewer.

No relevant messages.

I repeat, everything works perfectly in the network, how could ZA be the
problem if the network works?
It's just the icons in My Network Places and the ping by name laptop ->
desktop that do not work.

I'll give a try anyway without ZA and come back.

Alex


"Steve Winograd [MVP]" <bcmaven@xxxxxxxx> wrote in message
news:616ie2dqakup609qul582aem7cg9p6n0ja@xxxxxxxxxx
In article <#czSNpKxGHA.4872@xxxxxxxxxxxxxxxxxxxx>, "Metallo"
<doriawar@xxxxxxxxxx> wrote:
[snip]
As you can see from reading messages in this news group, network
browsing in My Network Places is unreliable. It's so unreliable that
I recommend not using it all. Instead, access the other computer by
typing its name in the Start > Run box as I showed above. After
access using Start > Run is working, you can troubleshoot My Network
Places if you want to.

Can the computers ping each other by IP address and by computer name?
For example:

ping 192.168.1.101
ping desktop

If IP address succeeds and computer name fails, there's a problem with
name resolution, which uses NetBIOS over TCP/IP. Be sure to set
NetBIOS over TCP/IP to "Enable", not to "Default".

Start both computers in "Safe mode with networking", and try accessing
them through My Network Places and "\\computer". If that works, a
misconfigured firewall (ZoneAlarm or Windows Firewall) is probably
causing the problem. Does either computer have a recent version of
Norton or PC-cillin Antivirus? Those programs contain firewall
components.

Hi Steve,

Here's the answer to your questions below:

Can the computers ping each other by IP address and by computer name?
For example:

ping 192.168.1.101
ping desktop

The desktop (server), yes, both IP and name.
The laptop (client), yes on IP, no on name. (maybe it is not important,
the
name of my desktop is WXP)

NetBIOS over TCP/IP is "Enabled" on both machines, both LAN and wireless
connections.

Start both computers in "Safe mode with networking", and try accessing
them through My Network Places and "\\computer". If that works, a
misconfigured firewall (ZoneAlarm or Windows Firewall) is probably
causing the problem.

Done, nothing works, neither the run \\computer, nor the ping IP or name
,
on both PCs.

Does either computer have a recent version of
Norton or PC-cillin Antivirus?

Nope. I only have ZA Free version and AVAST Home Edition (free) on both
machines.

Mistery or WXP?

Thanks
Alex

I can't tell from your reply which computer failed to ping the other
one. From your earlier messages, I assume that the laptop failed to
ping the desktop. Is that right?

Are you sure that you started the computers in "Safe Mode with
Networking"? Pinging and network access should work in that mode. If
you started them in regular "Safe Mode", nothing would work on the
network.

I'd un-install (not just disable) ZoneAlarm on both computers while
troubleshooting the network. That's safe, because your router acts as
a firewall. If that gets networking to work, then ZoneAlarm is the
problem.

Are there relevant messages in Event Viewer on either computer? To
run it, click Start | Control Panel | Performance and Maintenance |
Administrative Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com




.

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