Re: File Sharing breaks while "in use" (Normal)



On Wed, 31 May 2006 14:45:07 -0400, lurker <king-daddy@xxxxxxxxxxxxxx> wrote:

Chuck wrote:
On Wed, 31 May 2006 10:23:06 -0400, lurcer <king-daddy@xxxxxxxxxxxxxx> wrote:

Chuck wrote:
On Tue, 30 May 2006 13:09:29 GMT, lurker <"[remove]king-daddy"@earthlink.net>
wrote:

Consider a home network with two PCs connected to a linksys router.
1) Windows XP Home and
2) Windows 2000 PRO

Both have been updated with all critical updates.

All has been well for several months. On Windows XP I use Quicken and
FrontPage 2000 with their data files on Windows 2000 File Shares.

Several (many?) weeks ago, I would go to bed with all working, and the
next morning, the Windows XP machine could no longer use (or create new)
shares.

After many frustrating weeks, I have observed the network connection
fails at any time of day, even if in use. There are no entries in
either system's Event Viewer.

Ping between the two machines works in both directions.
Net use from Windows 2000 to Windows XP works fine. It does not work
for XP => 2000. Net use produces error message
System Error 53. Network not found.

Rebooting the Windows 2000 machine fixes the problem.

I am looking for suggestions on what tools, procedures to use to
troubleshoot the problem.

King-daddy
The next time you observe the problem, look at "browstat status", "ipconfig
/all", "net config server", and "net config workstation", from each computer.
Read this article, and linked articles, and follow instructions precisely
(download browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

Look at each computer, and the power setting on the network adapter.
<http://nitecruzr.blogspot.com/2005/06/does-your-computer-lose-network.html>
http://nitecruzr.blogspot.com/2005/06/does-your-computer-lose-network.html

Don't be confused by two different user names. my regular earthlink.net
mirror is down now and I am a different name on that one.

I am enjoying learning so much useful information from your very fine
references. Well done!

Neither computer adapter has a power setting.

I no longer am using DHCP (simplifies debug)

I have been through two failures since starting this thread, but have
not saved the data that I observed. I am doing that now.

My current debug posture is that the problem is NOT a Computer Browser
issue. I lament that I cannot find any logs or event viewer that have
an exception posted. PING in both directions never breaks.

I have seen two things cause the error code 53 (after the failure has
occurred.

1) "Network not found" meaning the XP system no longer can find the
Windows 2000 system it was just talking to.

2) Can't remote access the registry (by BROWSTAT)

LSP is not corrupted.

I will post more as I collect the data.

king-daddy

Thanks for the note about the user name bit. I now presume that you are
"lurker", "lurcer", and "clackey". And you always sign, internally, as
"king-daddy"?

I don't think that the original problem is browser related. That won't prevent
the browser diagnostics from helping us though. But you'll need to run all
diagnostics on each computer, for it to be truly useful.

The "Can't remote access the registry" bit is normal for XP Home.
<http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html#Error53>
http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html#Error53

This type of investigation is typical detective work - a lot of duplicated
effort, and combing thru clues. But since you don't know what the problem is,
you don't know which clues are essential, so gather all of them please.


DHCP not used. Fixed IP is used
Firewall is shut down on the Windows 2000 machine (Kerio)
Firewall on Windows XP HOME is "Windows Live OneCare"

<SNIP>

Well, no problems at all are apparent there.
# Both computers on same physical subnet, 192.168.1.0/24.
# Both computers using compatible name resolution (Node types Broadcast and
Unknown are fine).
# Both computers in same domain / workgroup Kingdom, with same master browser
Queenie.

Now, since Queenie is the master browser, you'll not see an "error = 53" in
browstat when accessing the registry. If you're seeing an "error = 53" when the
problem occurs, then King-Daddy is probably electing itself the master browser.

Is NetBT explicitly Enabled on both computers?
<http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html>
http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html

Let's try and enumerate the symptoms methodically.

Take the following code (everything INSIDE the "#####" lines). Please DO NOT
include ANY portion of the "#####" lines. (Please verify computer names and ip
addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format and
ensure that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.

Do this from both computers, please, with both computers powered up and online.
Do this both when there is no problem (as a baseline), then later repeat when
there is a problem. Post logs as soon as any are available.

##### Start CDiag Assembled Code

@echo off
set FullTarget1=KING-DADDY 192.168.1.51
set FullTarget2=QUEENIE 192.168.1.52
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.1.1
Set Version=V1.40
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Over All Analysis >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Enumerate Shares >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net share >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets Analysis %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets Analysis %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Assembled Code


--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
.



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