Re: LAN functions, but can't get to internet

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

On Mon, 08 May 2006 18:56:59 GMT, "Pete Stolz" <peachyracer@xxxxxxxxx> wrote:


"Chuck" <none@xxxxxxxxxxx> wrote in message
news:830v52lucmae1sr9okbp1lkljr2pl818mh@xxxxxxxxxx
On Mon, 08 May 2006 17:11:42 GMT, "Pete Stolz" <peachyracer@xxxxxxxxx>
wrote:

"Chuck" <none@xxxxxxxxxxx> wrote in message
news:fjun52lkti2eg836796qsp8m0jkii5dkuf@xxxxxxxxxx

Hi,
I have a small network on which all the computers function normally
except
one new one can't get to the internet. There's four wired computers
and
one
wireless on a D-Link DI-624. All computers are either XP home or
Pro.
The
one in question is XP home. I can ping the router, I can see other
computers in the workgroup and their files, and I can see the
offending
computer from others on the LAN. I thought somebody suggested a
website
for
this type of issue, but I can't find the thread now. It's really
frustrating because this is a computer for a security camera system
that
I'd
like to access from home as I once could. Thanks for the help!
Pete

Pete,

If the problem with the one computer is simply Internet access,
let's
look
at
"ipconfig /all" for the problem computer, and for 2 of the properly
working
computers.
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html

<SNIP>

Ok. I did the ipconfig /all thing and here's what I got on the offending
computer and another computer that functions correctly. See anything
wrong?

Offending:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Security>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : SecuritySystem
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection
Physical Address. . . . . . . . . : 00-13-20-35-FE-E2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 172.16.0.104
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 172.16.0.1
DHCP Server . . . . . . . . . . . : 172.16.0.1
DNS Servers . . . . . . . . . . . : 172.16.0.1
Lease Obtained. . . . . . . . . . : Monday, May 08, 2006 4:05:50
AM
Lease Expires . . . . . . . . . . : Monday, May 15, 2006 4:05:50
AM
-------------------------------------------------------------------------------------
Correctly functioning computer:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Pete Stolz>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Pete
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : LAN-Express AS IEEE 802.11g
miniPCI
Adapter
Physical Address. . . . . . . . . : 00-02-8A-B6-1A-E2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 172.16.0.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 172.16.0.1
DHCP Server . . . . . . . . . . . : 172.16.0.1
DNS Servers . . . . . . . . . . . : 172.16.0.1
Lease Obtained. . . . . . . . . . : Monday, May 08, 2006 10:58:46
AM
Lease Expires . . . . . . . . . . : Monday, May 15, 2006 10:58:46
AM

Ethernet adapter Network Bridge:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 42-68-24-4E-70-1D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.235.183
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Pete,

One of the things that intrigues me, when I try helping here, is
situations like
yours.

Your stated symptoms:
# A LAN of 5 computers, all able to share files, connected to a NAT router
and
using subnet 172.16.0/24.
# Some computers run Windows XP Home, others XP Pro.
# Some computers are connected by Ethernet, others by WiFi.
# Of the 5, 4 have Internet access, one doesn't.

Your documentation:
# Computer SecuritySystem has no Internet access. IPConfig log shows an
Ethernet connection, with a 172.16.0/24 address, and with DHCP and DNS.
# Computer Pete has Internet access. IPConfig log shows 2 IP connections:
## One connection (WiFi) has a 172.16.0/24 address, and has DHCP and DNS.
## One connection is a bridge, with DHCP server. The bridge is on the
APIPA
subnet of 169.254/16.

I don't see a problem with SecuritySystem indicated here. What,
precisely, are
your symptoms of no Internet access? Please diagnose your problem:
# From a command window:
1. Ping www.yahoo.com.
2. Ping 66.94.230.33.
3. Report success / exact text of error messages.
# From your browser:
1. Browse www.yahoo.com.
2. Browse 66.94.230.33.
3. Report success / exact text of error messages.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html#AskingForHelp

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

Hi Chuck,
I pinged first and browsed second. When I browsed the addresses, nothing
really happened. When I start IE, it says at the bottom "Finding site
www.microsoft.com" and never brings up a page. Could there be a problem
with IE? Thanks
Here's what I got with the pings:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Security>ping www.yahoo.com

Pinging www.yahoo.akadns.net [68.142.226.55] with 32 bytes of data:

Reply from 68.142.226.55: bytes=32 time=31ms TTL=50
Reply from 68.142.226.55: bytes=32 time=31ms TTL=49
Reply from 68.142.226.55: bytes=32 time=30ms TTL=50
Reply from 68.142.226.55: bytes=32 time=31ms TTL=50

Ping statistics for 68.142.226.55:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 31ms, Average = 30ms

C:\Documents and Settings\Security>ping 66.94.230.33

Pinging 66.94.230.33 with 32 bytes of data:

Reply from 66.94.230.33: bytes=32 time=65ms TTL=47
Reply from 66.94.230.33: bytes=32 time=65ms TTL=47
Reply from 66.94.230.33: bytes=32 time=65ms TTL=47
Reply from 66.94.230.33: bytes=32 time=65ms TTL=47

Ping statistics for 66.94.230.33:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 65ms, Maximum = 65ms, Average = 65ms

Pete,

If the above is normal, and are seeing no error messages, then you have neither
a connectivity or DNS problem. I'm betting you have an MTU problem.
<http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html>
http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html

Or maybe LSP / Winsock corruption.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
.

Relevant Pages

  • Re: LAN functions, but cant get to internet
    ... If the problem with the one computer is simply Internet access, ... Microsoft Windows XP ... Windows IP Configuration ... Ethernet adapter Wireless Network Connection: ...
    (microsoft.public.windowsxp.network_web)
  • Re: LAN functions, but cant get to internet
    ... If the problem with the one computer is simply Internet access, ... Microsoft Windows XP ... Windows IP Configuration ... Ethernet adapter Wireless Network Connection: ...
    (microsoft.public.windowsxp.network_web)
  • Re: LAN functions, but cant get to internet
    ... If the problem with the one computer is simply Internet access, ... Microsoft Windows XP ... Windows IP Configuration ... Ethernet adapter Wireless Network Connection: ...
    (microsoft.public.windowsxp.network_web)
  • Re: Request for evidence for Seppo on his puppy farmer claims
    ... >> Usenet was an @spuddy.uucp address. ... >> without Internet access. ... My first connection to the Internet ... >was a T1 connection over a 10/100, the first Windows platform device ...
    (sci.archaeology)
  • Re: Problems connecting to the Internet
    ... An external DNS query may cause an error message in Windows Server 2003 ... Windows IP Configuration ... Ethernet adapter Server Local Area Connection: ... Connection-specific DNS Suffix. ...
    (microsoft.public.windows.server.sbs)