Re: DSL connection



On Sun, 26 Feb 2006 15:37:27 -0800, Guidence-Seeker
<GuidenceSeeker@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

"Chuck" wrote:

On Wed, 22 Feb 2006 16:32:27 -0800, Guidence-Seeker
<GuidenceSeeker@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I hope this is the correct discussion group as I was directed here from
another. I have a Compaq SR1230NX Presario, AMD 3200+ Athlon XP, 1 gig Ram,
an A7V8X-LA motherboard, a Speedstream 5100 modem, running XP Home Edition
OS. There are no routers and this is the only connected computer.

I originally had the system connected with a DSL download rate of 1.5 Mbps
(maximum) that realistically gave me about 1.2Mbps dowload speed. I feel
that was logical for the time loss in the modem transfer. I more recently
upgraded to a different speed (3.0 Mbps maximum) from the same ISP. When we
first ran a speed check after the ISP supposably had made the new connection
all that could be obtained was 1.4.

I called the ISP to investigate the problem. After much wrangling they
finnally replaced a card or two on their side and got the rate up to 2.4
through my modem and into their technician's laptop. When the cable was
connected to my CPU (an on-board NIC) all we could get was a 1.9 download
rate and the connection seemed to be slugish at times. I don't have any
security systems that would interfere with the signal and I purchased a
10/100 PCI Dynex DX-E101 NIC. I installed the new NIC and tested the rate
several times after rebooting the system. I went through the Control Panel -
Network and made sure it saw the card and there were no conflicts.

Does anyone have any suggestions on what might be done to correct this, or
is there some hardware restrictions that won't allowa faster rate? Have I
provided enough information to make an assesment? I appreciate any
assistance in advance.

How are you testing your download speed? Are you using the same tool /
destination server that the ISP tech used?

You state that you have no router, nor any security systems that would interfere
with the signal. Which means that you don't have any security to protect you
from malware. I recommend:
# Setup a layered defense for your computer.
<http://nitecruzr.blogspot.com/2005/05/please-protect-yourself-layer-your.html>
http://nitecruzr.blogspot.com/2005/05/please-protect-yourself-layer-your.html
# Check thoroughly for malware.
<http://nitecruzr.blogspot.com/2005/05/dealing-with-malware-adware-spyware.html>
http://nitecruzr.blogspot.com/2005/05/dealing-with-malware-adware-spyware.html

After you do that, we can look for stable and reliable ways of measuring your
download speed.

Chuck:

First and foremost, I appreciate your response.

The method of testing the speed was using the same server as the ISP did
with his laptop. It was bookmarked for that very reason.

It is true there is no router and I will probably attain one within the next
few days. There may be a misunderstanding about the security system I spoke
about. What I meant was our home is not protected by a home security system.
The ISP state that many of those sytems send out high frequency waves that
interfer with their DSL connection. I have Norton and other security
programs for firewall, worm, spyware etc. in place for the computer.

Thanks again,
Bob

Bob,

OK, it's good that you do have some security in place. A personal firewall is a
good start. It's a portion of a layered security strategy, but only that.

Now, if you have an ISP telling you that a NAT router "send out high frequency
waves that interfer with their DSL connection", I personally would look for
another ISP. Either the modem that they supply is wonky, or their whole staff
is just that. Ask here, or in DSLR Networking, whether you should listen to
that sort of advice. Please ask somewhere.
http://www.dslreports.com/forum/sharing

And using the same server that the ISP used is a good start. Consistency is key
in testing. Do you know what server it is, and have you mapped its logical and
physical distance to your house? I recommend both PingPlotter and VisualRoute,
which will present 2 different and complementary views of the network, and any
server of interest.
<http://nitecruzr.blogspot.com/2005/05/essential-tools-for-desktop-and.html#PingPlotter>
http://nitecruzr.blogspot.com/2005/05/essential-tools-for-desktop-and.html#PingPlotter
<http://nitecruzr.blogspot.com/2005/05/essential-tools-for-desktop-and.html#Visualware>
http://nitecruzr.blogspot.com/2005/05/essential-tools-for-desktop-and.html#Visualware

And, with all due respect to your security strategy, your symptoms are similar
to a malware problem. Keep an open mind, and check, if no other solution
presents itself.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
.



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