Re: Disconecction

On Mon, 13 Feb 2006 12:36:39 -0800, JayJay <JayJay@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

"Chuck" wrote:

On Fri, 10 Feb 2006 13:12:36 -0800, JayJay <JayJay@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

I have an issue related Windows XP clients, time to time they get
disconnected from the network, but still can ping internet address, but
cannot connect via Internet Exploter.
The only resolution it's restart the pc.
I checked DNS on the Server, Updates, and nothing helps
Any ideas?

Jay,

Id start by identifying the nature of the problem, using PingPlotter (free).
<http://nitecruzr.blogspot.com/2005/05/essential-tools-for-desktop-and.html#PingPlotter>
http://nitecruzr.blogspot.com/2005/05/essential-tools-for-desktop-and.html#PingPlotter

Run PingPlotter, and set it up to ping your ISPs DNS server. With PP running,
when one of these "disconnections" occurs, note whether it indicates a break
between the computer and the router, the ISPs gateway, or the DNS server. PP
will also identify the cyclic nature of the disconnections. Running this on
multiple computers will let you see if its happening simultaneously on multiple
computers.

Tks Chuck, i checked and the users can ping, can browse the network but they
cannot use internet or intranet features.
I think it's pretty much related with IE, what do you think?
because, this is not happening in all machines, only in a couple ones

JayJay,

So the problem exists on "a couple computers" (out of how many?), and happens
from "time to time" (when? how often? all involved computers at same time?).
Not a very exact definition there.
<http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html>
http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html

When it happens, is it happening to all websites tried? Or to certain websites?
When it is not happening, do they surf to websites that they can't access when
it is happening? A chronic, comes and goes, problem like this is usually an MTU
issue.
<http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html>
http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html

If not MTU, I'd check for an LSP / Winsock problem.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
.

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