Re: Internet Explorer not Opening
- From: Joe Crown <no-spam@xxxxxxxxxxx>
- Date: Sun, 15 Jan 2006 20:49:45 -0700
This sounds like spyware/malware/adware running on your computer & possibly a virus or two.
First I'd download Ad-Aware & Spybot - Search & Destroy. The default install should take care of most problems. Also make sure
you Download all the updates for both programs & immunize the computer
with Spybot - Search & Destroy. Also on the immunize screen in Spybot -
Search & Destroy make sure you check the box that says "Enable permanent
blocking of bad addresses in Internet Explorer" as this will cut down on
the spyware from getting into the computer. Also if any components will not remove in normal mode I strongly suggest restarting the computer into safe mode to remove the other components that won't remove in normal mode.
http://www.download.com/3405-8022-5153545.html?part=dl-ad-aware&subj=dl&tag=top5 (This is for Ad-Aware)
http://www.safer-networking.org/en/download/index.html (This is for Spybot - Search & Destroy)
For information on starting is safe mode you can check out the following Microsoft KB articles.
180902 How to Start a Windows 98-Based Computer in Safe Mode
202485 Description of Safe Boot Mode in Windows 2000
315222 A Description of the Safe Mode Boot Options in Windows XP
If you have problems getting either of these programs installed I'd recommend using clean boot to disable the spyware & possibly viruses that are preventing it from installing. This also applies the the virus scanning online. Just be careful about disabling any of the Microsoft services as they are needed.
181966 System Configuration Utility Advanced Troubleshooting Settings
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
267288 How to Perform a Clean Boot in Windows Millennium Edition
272960 Error Messages Occur When Using Msconfig.exe
281965 How to Troubleshoot Using the Msconfig Utility with Windows 98
281995 How to Troubleshoot Using the Msconfig Utility in Windows ME
310353 How to Perform a Clean Boot in Windows XP
310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
314448 Msconfig.exe Stops Responding if User Is Not an Administrator
316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
One more thing if you do use msconfig you may want to check out the following site as they list a ton of stuff that shows up on the startup tab of msconfig.
http://www.sysinfo.org/startupinfo.html
To check for a virus I recommend using an online virus scanner as the installed anti virus software is the first target of most viruses. Here is a list of 4 different scanners.
Trend Micro's free online anti-virus scanner (I currently can only get this to work in Firefox)
http://housecall.trendmicro.com/
Panda Software's free online anti-virus scanner http://www.pandasoftware.com/activescan/
BitDefender Free Online Virus Scan http://www.bitdefender.com/scan/licence.php
Symantec's free online anti-virus scanner http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Charlie3110 wrote:
Somedays my Internet Explorer will not open despite getting the hour glass for about 5 secs no page opens. I cannot get it open from the Desk Top or the Start/All Programs or from the quick start. Most days I have no problems is there a reason for this?
Thanks
Charlie3110
--
Don't pay malware vendors - boycott Sony & Symantec for helping them
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If I sound hostile or arrogant you need to read the following before posting a question "How To Ask Questions The Smart Way" at http://www.catb.org/~esr/faqs/smart-questions.html (The site I've linked to just has this article I think people should read before posting a technical question.)
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