Re: Client computer won't connect to internet ATTN: Joe Crown
- From: Loring Hutchinson <loringh@xxxxxxxxxxxxx>
- Date: Tue, 10 Jan 2006 18:31:36 GMT
I finally got my system up and working.
As I mentioned I had been using a piece of software called "Wingate"
for my host/client setup. That, coupled with the NOD32 Antivirus that
I removed must have been causing a file conflict somewhere. Out of
frustration I finally saaid to myself. :Self, you got nothing to lose
by starting over" I removed all the Wingate file, Removed the Nod32
files and started at square one with the Win XP network wizard.
Followed all the steps and bingo, back on line.
Thanks again for your help.
Loring H
On Mon, 09 Jan 2006 21:35:30 -0700, Joe Crown <no-spam@xxxxxxxxxxx>
wrote:
>Since you can ping from that computer you have a working TCP/IP stack.
>When I supported Windows 98 & Windows ME the most common cause of
>Internet problems was a broken TCP/IP stack which is why I said to try
>that. In this case since you have an error message that sounds like a
>crashing program I'm guessing it is a Windows 98 issue that needs more
>troubleshooting in a Windows 98 newsgroup.
>
>Loring Hutchinson wrote:
>> I poster a followup on the original post. thought you might have
>> missed it so here's where I'm at:
>>
>>
>> I ran steps 2,3,4 and 5 as you outlined below and all 4 steps worked
>> fine.
>>
>> When I try to connect to the internet using Firefox or Internet
>> explorerI get the following erroe message. "This program has performed
>> an illegal operation and will shut down"
>>
>> Isn't the fact that I can ping google and netzero indicate that
>> somepart of my internet connection is worling?
>>
>> TIA
>>
>> Loring H
>> ----------------------------------------------------------------------------------------------------------------------
>> Here's my setup.
>>
>> Host computer P4 running Win XP (home edition), Norton Antivirus 2005
>> From your Windows 98 computer do the following steps.
>>
>> 1) Go to start | run | type in "command" (without the quotes) | click
>> on
>> OK. (No results from this other then a black Windows opens up.)
>>
>> 2) Type in "ping www.google.com" (without the quotes) & press enter
>>
>>
>>
>> 3) Type in "ping www.netzero.net" (without the quotes) & press enter
>>
>>
>>
>> 4) Type in "ping 216.239.57.99" (without the quotes) & press enter
>> (this
>> is www.google.com)
>>
>>
>>
>> 5) Type in "ping 64.136.29.230" (without the quotes) & press enter
>> (this
>> is www.netzero.net)
>>
>>
>>
>> If on steps 2 & 3 you received unknown host, while steps 4 & 5 give
>> you
>> replies you need to do the following. (Please note you will need to
>> have either your Windows setup files copied to your hard drive already
>> or a copy of your version of Windows 9x on CD-ROM)
>>
>> Start | Settings | Control Panel | Network.
>>
>> 6) On the Configuration tab, click Add, click Protocol, and then click
>> Add.
>>
>> 7) In the Manufacturers box, click Microsoft, in the Network Protocols
>> box, click TCP/IP, and then click OK.
>>
>> 8) Click OK, and then click Yes when you are prompted to restart your
>> computer (if you are not prompted to restart your computer, do so
>> manually).
>>
>> 9) check to see if you can connect to the Internet
>>
>> 10) If you can't do the remaining steps of 241344. It can be found at
>> the following address.
>>
>> http://support.microsoft.com/kb/241344
>> -------------------------------------------------------------------------------------------------------------------
>>
>>
>> Client computer P3 running Win 98, 2nd ed, NOD 32 Antivirus
>>
>> Internet connection: Earthlink Satellite system (2 way)
>>
>> Network set up: network cards, Ethernet cable, Wingate software
>>
>> Both systems running fine no problems accessing interenet.
>>
>> The Antivirus software on the client computer was installed by my well
>> meaning (??) son in law and it became out of date. I removed the
>> software, (using the add/remove function on the control panel) I
>> installed Norton 2005, but when it came to the point in the
>> installation procedure to go online to get a live update for the
>> Norton I discovered I could not connect to the internet with the
>> client computer. Also no email connection possible.
>>
>> I removed Norton software, but still can't get on line. I can ping
>> from the host computer to the client computer and vice versa.
>>
>> By the way I am using network cards, Wingate software, etc for my
>> network setup due to the unique sensitivities of the satellite hookup.
>> (it seems to be very sensitive with both a transmit and receive
>> modem). Of course, Earthlink doesn't want to get involved in solving
>> network problems. They say the satellite system is working as
>> advertised and they do not get involved in network setups.
>>
>> Any inputs/suggestions will be appreciated.
.
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