Re: internet explorer 6 won't shut down
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Fri, 23 Dec 2005 05:39:40 -0800
mouseaddict wrote:
> After I close internet explorer, the process iexplorer.exe keeps on
> running. As an example, if I were to open and close I.E. five times, I
> would see five instances of iexplorer.exe in Task Manager. I have
> carried out several virus, spyware and trojan scans with various
> programs but found nothing
You didn't give us any details of the programs you used to clean your
machine. Do you have a full-featured current version (not earlier than
2004) antivirus installed? Is its subscription active and the virus
definitions current?
Start by scanning with either Sysclean or Dave Lipman's Multi-AV:
http://www.elephantboycomputers.com/page2.html#TrendMicros_Sysclean
http://www.ik-cs.com/multi-av.htm - how to use Dave Lipman's Multi-AV
http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download
After your initial scanning with one of these first-line antivirus
tools, if you don't have an av installed get one, update its
definitions, and do a thorough scan in Safe Mode.
Continue with general malware removal in a systematic fashion, doing
everything with updated tools in Safe Mode:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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