Re: One-way connection: networked XP/2000 PC's

On Wed, 14 Dec 2005 12:15:48 -0800, "Cheryl"
<bluehausmailbox-news@xxxxxxxxxxxxxxxx> wrote:

>
>"Chuck" <none@xxxxxxxxxxx> wrote in message
>news:mb1up1lioi792gngj4a54hqhkuknbprv3p@xxxxxxxxxx
>> On Tue, 13 Dec 2005 00:12:21 -0800, "Cheryl"
>> <> wrote:
>>
>> >
>> >"Chuck" <none@xxxxxxxxxxx> wrote in message
>> >news:5dgsp1dc4j00fnrq3dp1gqh4ivkatcq1gd@xxxxxxxxxx
>> >> On Mon, 12 Dec 2005 22:20:13 -0800, "Cheryl"
>> >> <> wrote:
>> >>
>> >> >Well, I've been at this for nearly 12 hours now and have exhausted
>every
>> >> >avenue I can think of. I'm hoping someone's seen this before! I am
>> >trying
>> >> >to set up a home network with 2 PC's:
>> >> >
>> >> >#1 - Windows XP Pro SP2 - this one's been around for a while, and it's
>> >> >currently running Norton Internet Security / NAV
>> >> >#2 - Windows 2000 Pro SP2 - new to me, clean installation 1 week ago,
>> >> >currently running ZoneAlarm
>> >> >
>> >> >I started on #1 (XP) and set up a workgroup ("HOME") and named the
>> >computer
>> >> >"CHERYL". I set up sharing for 3 printers and the "Shared Documents"
>> >folder
>> >> >on this computer. Visibility/security set to "Everyone".
>> >> >
>> >> >I went to #2 (2000) and named it "HOME01" and tried to connect to
>> >workgroup
>> >> >"HOME"... so far, so good. My Network Places -> Computers Near Me ->
>> >> >Cheryl -> when prompted for my username/password I was able to log in.
>I
>> >> >can see files on #1, edit them, drop new files in the shared
>directory,
>> >etc.
>> >> >
>> >> >But here's where my luck turned bad...I shared a folder on the 2000
>> >machine
>> >> >(I've tried every sharing combination I can think of... Everyone,
>Guest,
>> >the
>> >> >default username/password on the other PC) and shared a printer as
>well.
>> >I
>> >> >went back to #1 (XP) and go to My Network Places -> View Workgroup
>> >> >Computers -> nothing happens. Here's a list of the things I've tried
>> >(plus
>> >> >more, but this is all I remember at this point!)
>> >> >
>> >> >+ Search #1 for "computers" by name or IP, and it can't find #2.
>> >> >
>> >> >+ ping #2 from #1 and #1 from #2 by name and IP -> both work fine
>> >> >
>> >> >+ #1: net view -> I can see both computers as \\CHERYL and \\HOME01
>> >> >
>> >> >+ #1: net view \\HOME01 -- I can see the contents fine:
>> >> >C:\ . . . >net view \\HOME01\
>> >> >. . .
>> >> >hp_shared_printer Print
>> >> >SharedDocs Disk
>> >> >The command completed successfully.
>> >> >
>> >> >+ #1: But if I try to actually connect to one of these, I get the
>dreaded
>> >> >error 53:
>> >> >net use \\HOME01\SharedDocs *
>> >> >Type the password for \\HOME01\SharedDocs:
>> >> >System error 53 has occurred.
>> >> >The network path was not found.
>> >> >
>> >> >So I finally got it simplified to the following experiment:
>> >> >#2 - Start - Run - \\CHERYL -> opens up the shared directories on
>the
>> >XP
>> >> >computer just fine
>> >> >#2 - Start - Run - \\HOME01 (its own name) -> opens up its shared
>> >> >directories
>> >> >#1 - Start - Run - \\HOME01 -> error popup: The network path was not
>> >found.
>> >> >#1 - Start - Run - \\CHERYL (its own name) -> error popup: The network
>> >path
>> >> >was not found.
>> >> >This last part really bothers me... why can't the XP machine even see
>> >> >itself, when the computer across the room can clearly see its shared
>> >> >contents??
>> >> >
>> >> >+ I tried stopping/starting the browser on both machines, to no avail.
>I
>> >> >uninstalled and re-installed the network connections on the XP machine
>> >> >several times, even switching from my wireless card to a USB LAN
>> >connection.
>> >> >I can see the internet from the XP machine and everything appears
>normal,
>> >> >except it doesn't think there are any networked computers connected to
>> >it!
>> >> >
>> >> >I did some more debugging with browstat.exe on both machines. The only
>> >> >unusual thing I ran across was the following error message. From
>either
>> >> >machine, if I type:
>> >> > browstat stats \\CHERYL
>> >> >then I see the error message in reply:
>> >> > Unable to query browser statistics: 81
>> >> >Whereas if I simply type browstat stats, I do get a (non-error)
>response.
>> >I
>> >> >can post the complete results if it would be useful.
>> >> >
>> >> >Additionally, on #1 when I go to My Network Places -> Add a Network
>> >Place ->
>> >> >Choose Another Network Location -> Browse, I see the following
>hierarchy:
>> >> >+ My Network Places
>> >> > + Entire Network
>> >> > - Microsoft Terminal Services
>> >> > - Web Client Network
>> >> > - My Groups
>> >> >I don't have anything set up in "My Groups". A friend told me that on
>> >his
>> >> >PC, he sees an entry for "Microsoft Windows Network" (or similar name)
>> >under
>> >> >"Entire Network"? I definitely don't have anything like that...
>> >> >
>> >> >I've tried disabling the two firewall applications and it doesn't
>appear
>> >to
>> >> >make any difference...I didn't uninstall, however. I also spent some
>> >time
>> >> >on Chuck's website and tried repairing the LSP/Winsock Layer... I went
>> >> >through 3 of the 6 fixes and hadn't yet found anything.
>> >> >
>> >> >Any ideas? I'm not sure where to look next. This is the first time
>I've
>> >> >done this and I was optimistic after I got it working one way this
>> >> >morning... but this was not how I'd envisioned spending my *entire*
>day!
>> >> >
>> >> >- Cheryl (results of ipconfig /all posted at bottom)
>> >> >
>> >> >Computer #1 (XP)
>> >> >=================
>> >> >Windows IP Configuration
>> >> >
>> >> > Host Name . . . . . . . . . . . . : CHERYL
>> >> > Primary Dns Suffix . . . . . . . :
>> >> > Node Type . . . . . . . . . . . . : Broadcast
>> >> > IP Routing Enabled. . . . . . . . : No
>> >> > WINS Proxy Enabled. . . . . . . . : No
>> >> > DNS Suffix Search List. . . . . . : gateway.2wire.net
>> >> >
>> >> >Ethernet adapter Local Area Connection 4:
>> >> >
>> >> > Connection-specific DNS Suffix . : gateway.2wire.net
>> >> > Description . . . . . . . . . . . : 2Wire Gateway USB
>> >> > Physical Address. . . . . . . . . : 00-0D-72-85-EE-D2
>> >> > Dhcp Enabled. . . . . . . . . . . : Yes
>> >> > Autoconfiguration Enabled . . . . : Yes
>> >> > IP Address. . . . . . . . . . . . : 172.16.1.35
>> >> > Subnet Mask . . . . . . . . . . . : 255.255.0.0
>> >> > Default Gateway . . . . . . . . . : 172.16.0.1
>> >> > DHCP Server . . . . . . . . . . . : 172.16.0.1
>> >> > DNS Servers . . . . . . . . . . . : 172.16.0.1
>> >> > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005
>> >> >10:12:49 PM
>> >> > Lease Expires . . . . . . . . . . : Monday, December 12, 2005
>> >> >11:12:49 PM
>> >> >
>> >> >Computer #2 (2000)
>> >> >=================
>> >> >Windows 2000 IP Configuration
>> >> >
>> >> > Host Name . . . . . . . . . . . . : HOME01
>> >> > Primary DNS Suffix . . . . . . . :
>> >> > Node Type . . . . . . . . . . . . : Broadcast
>> >> > IP Routing Enabled. . . . . . . . : No
>> >> > WINS Proxy Enabled. . . . . . . . : No
>> >> > DNS Suffix Search List. . . . . . : gateway.2wire.net
>> >> >
>> >> >Ethernet adapter Local Area Connection:
>> >> >
>> >> > Connection-specific DNS Suffix . : gateway.2wire.net
>> >> > Description . . . . . . . . . . . : Intel 8255x-based PCI
>> >Ethernet
>> >> >Adapter (10/100)
>> >> > Physical Address. . . . . . . . . : 00-E0-81-00-65-B3
>> >> > DHCP Enabled. . . . . . . . . . . : Yes
>> >> > Autoconfiguration Enabled . . . . : Yes
>> >> > IP Address. . . . . . . . . . . . : 172.16.1.33
>> >> > Subnet Mask . . . . . . . . . . . : 255.255.0.0
>> >> > Default Gateway . . . . . . . . . : 172.16.0.1
>> >> > DHCP Server . . . . . . . . . . . : 172.16.0.1
>> >> > DNS Servers . . . . . . . . . . . : 172.16.0.1
>> >> > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005
>> >> >10:03:12 PM
>> >> > Lease Expires . . . . . . . . . . : Monday, December 12, 2005
>> >> >11:03:12 PM
>> >>
>> >> Cheryl,
>> >>
>> >> If both computers are connected, and both computers have "Node Type . .
>.
>> >. . .
>> >> . . . . . . : Broadcast", the most likely problem is a misconfigured or
>> >> overlooked firewall. That's not the only possibility, just the most
>> >likely.
>> >>
>>
>><http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-fou
>n
>> >d.html>
>> >>
>>
>>http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-foun
>d
>> >.html
>> >>
>> >> The diagnostics needed is "browstat status", not "browstat stats".
>> >Precisely
>> >> "browstat status", please. And yes, from both computers.
>> >>
>> >> Next, let's look at the scope of the problem.
>>
>> <SNIP>
>>
>> >Thanks for your help!! Here's the info you asked for (plus some
>additional
>> >info... I occasionally got different results with Norton Internet
>Security
>> >disabled vs. enabled, but neither was error-free).
>> >
>> >Results of browstat status:
>> >
>> >Computer #1 (XP)
>> >==============
>> >This one is giving different results than it was 1-1/2 hours ago... I've
>> >done two things in the meantime:
>> >(1) Disabling/re-enabling the firewalls on both machines a number of
>times.
>> >(2) I removed the second administrator from the 2000 machine and renamed
>the
>> >default "Administrator" to the name I just deleted and set the password
>to
>> >match.
>> >
>> >*** 1-1-2/ hours ago ***
>> >C:\Program Files\Support Tools>browstat status
>> >
>> >Status for domain HOME on transport
>> >\Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53
>> >-32BD0FB17C35}
>> > Browsing is active on domain.
>> > Master browser name is: HOME01
>> > Master browser is running build 2195
>> > 2 backup servers retrieved from master HOME01
>> > \\HOME01
>> > \\CHERYL
>> > There are 2 servers in domain HOME on transport
>> >\Device\NetBT_Tcpip_{0481070
>> >7-F0AA-4FFC-AE53-32BD0FB17C35}
>> > There are 1 domains in domain HOME on transport
>> >\Device\NetBT_Tcpip_{0481070
>> >7-F0AA-4FFC-AE53-32BD0FB17C35}
>> >
>> >*** now ***
>> >C:\Program Files\Support Tools>browstat status
>> >
>> >Status for domain HOME on transport
>> >\Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53
>> >-32BD0FB17C35}
>> > Browsing is active on domain.
>> > Master browser name is: HOME01
>> >Could not connect to registry, error = 5 Unable to determine build
>of
>> >browser master: 5
>> > Unable to determine server information for browser master: 5
>> > 2 backup servers retrieved from master HOME01
>> > \\HOME01
>> > \\CHERYL
>> > There are 2 servers in domain HOME on transport
>> >\Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53-32BD0FB17C35}
>> > There are 1 domains in domain HOME on transport
>> >\Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53-32BD0FB17C35}
>> >
>> >Computer #2 (2000)
>> >==============
>> >D:\ABC>browstat status
>> >
>> >Status for domain HOME on transport
>> >\Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844-BC0DB0B92771}
>> > Browsing is active on domain.
>> > Master browser name is: HOME01
>> > Master browser is running build 2195
>> > 2 backup servers retrieved from master HOME01
>> > \\CHERYL
>> > \\HOME01
>> > There are 2 servers in domain HOME on transport
>> >\Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844-BC0DB0B92771}
>> > There are 1 domains in domain HOME on transport
>> >\Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844-BC0DB0B92771}
>> >
>> >Results of cdiag program:
>> >
>> >Computer #1 (XP)
>> >==============
>> >This gets interesting...
>> >Case #1 - Norton Internet Security is enabled
>> >I get the following errors at the command prompt while the program runs:
>> >
>> >System error 5 has occurred.
>> >Access is denied.
>> >
>> >System error 5 has occurred.
>> >Access is denied.
>> >
>> >System error 53 has occurred.
>> >The network path was not found.
>> >
>> >*****
>> >Here are the results of the program:
>> >****
>>
>> <SNIP>
>>
>> Cheryl,
>>
>> Well, to start, if you're going to play with the Windows 2000 computer
>> administrator, and it's the master browser, you should expect an "error =
>5"
>> when trying to access its registry.
>>
>> Do you have Norton Internet Security on both computers? Disabling NIS is
>a
>> known problem.
>>
><http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-hel
>p.html>
>>
>http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help
>.html
>>
>> This almost has to be either a personal firewall, or LSP / Winsock,
>problem.
>> Let's start with NIS.
>>
>> --
>> Cheers,
>> Chuck, MS-MVP [Windows - Networking]
>> http://nitecruzr.blogspot.com/
>> Paranoia is not a problem, when it's a normal response from experience.
>> My email is AT DOT
>> actual address pchuck mvps org.
>
>Chuck, thanks for your help!! I actually only have NIS on the XP machine.
>The 2000 machine is running ZoneAlarm. Actually, on XP I had several
>products: Norton SystemWorks 2004 and Norton Internet Security 2005. I
>uninstalled both and followed the instructions on the Symantec webpage
>(e.g., running SymNRT, etc.) to ensure that they were *really* removed. I'm
>now running the standard Windows firewall on the XP machine. I followed
>your instructions on how to make sure that the Windows file sharing is truly
>enabled through the Windows firewall. The behavior's pretty much the
>same... that is, I can still see CHERYL from HOME01 but not vice-versa, and
>CHERYL can't appear to see itself whether or not it's connected to the
>network. What next?
>
>Cheryl

Cheryl,

The first problem you have to solve is Cheryl, which can't ping itself. But
Home01 can ping Cheryl. This has to be either an LSP / Winsock, or personal
firewall, problem. I note that you "went through 3 of the 6 fixes and hadn't
yet found anything". As I've noted before, none of the 6 fixes has proven to be
any more effective than any other. So you have yet 3 fixes to try.

Other than that, let's look at an Autoruns log. Get Autoruns (free).
<http://nitecruzr.blogspot.com/2005/05/essential-tools-for-desktop-and.html#Autoruns>
http://nitecruzr.blogspot.com/2005/05/essential-tools-for-desktop-and.html#Autoruns

You can copy Autoruns into any folder on your computer, and run it directly from
there with no installation process. So run it, and post a log from each
computer, please. It'll be a pretty large log, so you will probably end up
posting twice.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
.

Relevant Pages

  • Re: One-way connection: networked XP/2000 PCs
    ... >>> Cheryl, ... >> There are 2 servers in domain HOME on transport ... > This almost has to be either a personal firewall, or LSP / Winsock, ...
    (microsoft.public.windowsxp.network_web)
  • Re: Sharing Folders etc
    ... Terry Ashton ... Master browser name is: ARTHUR ... There are 0 servers in domain HOME on transport ...
    (microsoft.public.windowsxp.network_web)
  • Re: Sharing Folders etc
    ... Terry Ashton ... Master browser name is: ARTHUR ... There are 0 servers in domain HOME on transport ...
    (microsoft.public.windowsxp.network_web)
  • Re: Sharing Folders etc
    ... Terry Ashton ... Master browser name is: ARTHUR ... There are 0 servers in domain HOME on transport ...
    (microsoft.public.windowsxp.network_web)
  • Re: Sharing Folders etc
    ... Terry Ashton ... Master browser name is: ARTHUR ... There are 0 servers in domain HOME on transport ...
    (microsoft.public.windowsxp.network_web)
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