RE: The string universal unique identifier (UUID) is invalid.
- From: "dwhagerman" <dwhagerman@xxxxxxxxxxxxxx>
- Date: Wed, 30 Nov 2005 03:20:05 -0800
All of the steps outlined here have already been tried with no change.
"Jason Tan (MSFT)" wrote:
> Hello,
>
> Thanks for posting!
>
> From your post I understand that you are receiving the following message
> when you install multiple brands of cards in Windows XP.
>
> "The string universal unique identifier (UUID) is invalid." If I have
> misunderstood your concerns, please feel free to let me know.
>
> Based on my research I suggest you perform the following steps.
>
> Suggestion 1: Update the system BIOS to the latest version.
>
> Suggestion 2: The issue may be caused by a corrupt winsock or TCP/IP
> protocol stack on the Windows XP SP2. You may refer to the following
> information:
>
> Method 1: Repair Winsock
> ============
>
> Type "netsh winsock reset" in the command prompt and then press ENTER.
>
> Note: Restart the computer after you run this command.
>
> Warning: Programs that access or monitor the Internet such as antivirus,
> firewall or proxy clients may be negatively affected when you run the netsh
> winsock reset command. If you have a program that no longer functions
> correctly after you run this command, reinstall the program to restore
> functionality.
>
> If the above steps do not resolve the problem follow the steps in the next
> section.
>
> Method 2: Delete corrupted registry keys and reinstall TCP/IP protocol.
> =============
>
> Step 1: Delete the corrupted registry keys
> ---------------------
> Warning: Serious problems might occur if you modify the registry
> incorrectly by using Registry Editor or by using another method. These
> problems might require that you reinstall your operating system. Microsoft
> cannot guarantee that these problems can be solved. Modify the registry at
> your own risk.
>
> 1. Click Start, and then click Run.
> 2. In the Open box, type regedit, and then click OK.
> 3. In Registry Editor, locate the following keys, right-click each key, and
> then click Delete:
>
> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
>
> 4. When you are prompted to confirm the deletion, click Yes.
>
> Note: Restart the computer after you delete the Winsock keys. Doing so
> causes the Windows XP operating system to create new shell entries for
> those two keys. If you do not restart the computer after you delete the
> Winsock keys the next step will not work properly.
>
> Step 2: Reinstall the TCP/IP protocol
> -------------------------------
> 1. Right-click the network connection, and then click Properties.
> 2. Click Install.
> 3. Click Protocol, and then click Add.
> 4. Click Have Disk.
> 5. Type C:\Windows\inf, and then click OK.
> 6. On the list of available protocols, click Internet Protocol (TCP/IP),
> and then click OK.
> 7. Restart the computer.
>
> For more detailed information, please refer to the following article:
> 811259 How to determine and recover from Winsock2 corruption
> http://support.microsoft.com/?id=811259
>
> If the issue still persists please provide me with the following
> information:
>
> 1. What happened before the issue occurred?
> 2. Please verify if the issue occurs in Safe Mode with networking
> environment?
>
> Safe Mode with networking
> -------------------------------
> 1. Restart your computer and start pressing the F8 key on your keyboard. On
> a computer that is configured for booting to multiple operating systems,
> you can press the F8 key when you see the Boot Menu.
> 2. In "Windows Advanced Option Menu", use the arrow keys to select Safe
> Mode with Networking, and then press ENTER.
> 3. If you are running other operating systems on the computer, click
> Microsoft Windows on the list that is displayed and then press ENTER.
>
> Hope the information helps.
>
> Best Regards,
>
> Jason Tan
>
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
>
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> --------------------
> | Thread-Topic: The string universal unique identifier (UUID) is invalid.
> | thread-index: AcX1HC3lZtlp7R7bS3uP9npKkQo2uw==
> | X-WBNR-Posting-Host: 64.25.192.2
> | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <dwhagerman@xxxxxxxxxxxxxx>
> | Subject: The string universal unique identifier (UUID) is invalid.
> | Date: Tue, 29 Nov 2005 11:36:22 -0800
> | Lines: 4
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> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.network_web:235632
> | X-Tomcat-NG: microsoft.public.windowsxp.network_web
> |
> | We're getting this error trying to install a network card. We've tried
> | multiple different brands of cards, and all of them return the same
> error. I
> | see a lot of talk about this on the web, but no answers or solutions.
> Does
> | anybody have any ideas to try?
> |
>
>
.
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