Re: Can't Browse Online--Advanced User

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance




Dave wrote:
> Hi there,
>
> I consider myself a fairly savvy tech but am having some difficulties
> accessing the internet in normal mode on Windows XP Professional SP1. Now,
> we have gone through the whole deal of fixing the Winsock issues as well as
> running the lsp fix. the interesting thing about this one is that if you go
> into safe mode W/ networking enabled you can access IE and surf the web fine.
> But if you go into IE in normal mode you get This Page Cannot Be Displayed
> errors. If you enter the command prompt and ping, you can ping the router as
> well as outside websites. I pinged yahoo.com just fine. I have notice that
> this applies to any program we install as well. We installed SpyBot and
> tried updating it in normal mode and it gives a socket error 10061. If we
> update in safe mode it works fine. This leads me to say that the system
> seems to be free of spyware and viruses as well, we have run ewido, adaware,
> spybot, microsoft anti-spyware, escan, norton, and some other tools. We have
> even gone as far as to check the services difference from safe mode to normal
> mode and that made no difference as well. The one thing I can think of here
> is that Internet Security from norton is hosed, but we have stopped all
> services relating to this and stopped it from starting up as well. Anyone
> out there have any other suggestions? Any help is appreciated. Thanks.
>
> Dave

Hi Dave,

Not wanting to hijack your post, but I'm experiencing a similiar
problem, and was wondering whether it stems from the same cause. I ran
the Yahoo anti-spy tool, and now _most_ of my applications (excluding
nslookup) cannot do DNS lookups (even in safe mode). When I attempt to
browse I'm not even seeing a DNS request with Ethereal.

So, at this point I'm wondering if this is a "svchost.exe -k
NetworkService" issue, (assuming that nslookup uses its own DNS client
resolver). I've used sysinternals "Process Explorer" in an attempt to
see what's going on. The entry for File //device/UDP is not present,
however, I am still seeing SNMP in the firewall logs, so apparently I
still have some UDP capability.

Oh, and all my other machines on the network can browse. I'm
flumoxed...any ideas? Thanks for your help.

Craig

.



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