Re: The page cannot be displayed - Norton Antivirus Update - www.symantec.com
- From: "Steve Winograd [MVP]" <winograd@xxxxxxxxx>
- Date: Fri, 21 Oct 2005 09:22:10 -0600
In article <1129892506.502629.212000@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>,
"DrD" <mudjefdil@xxxxxxxxxxx> wrote:
>whenever i try to open the www.symantec.com website I get the message
>"The page cannot be displayed". my laptop was attacked by a virus and
>it diabled the norton antivirus now I cannot visit the website to
>download the updates. can anyone tell me how to solve this problem? I
>can open the other website but not www.symantec.com.
Some viruses disable antivirus sites like by adding them to the Hosts
file. To edit the file, enter this command in the Start | Run box,
making sure to include the "." at the end:
notepad C:\Windows\System32\Drivers\Etc\Hosts.
If you find lines with the names of antivirus sites, delete those
lines, save the file, and try again. A typical line would look like:
127.0.0.1 www.symantec.com
The only line to keep would be the one that looks exactly like this:
127.0.0.1 localhost
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)
Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
.
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