Re: browstat and ipconfig info provided

On Thu, 13 Oct 2005 23:52:03 -0700, "Edmondo"
<Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

>
>
>"Chuck" wrote:
>
>> On Thu, 13 Oct 2005 22:26:02 -0700, "Edmondo"
>> <Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>>
>> >
>> >
>> >"Chuck" wrote:
>> >
>> >> On Thu, 13 Oct 2005 05:28:02 -0700, "Edmondo"
>> >> <Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >>
>> >> >"Chuck" wrote:
>> >> >
>> >> >> On Wed, 12 Oct 2005 23:05:01 -0700, "Edmondo"
>> >> >> <Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >> >>
>> >> >> >"Chuck" wrote:
>> >> >> >
>> >> >> >> On Wed, 12 Oct 2005 17:35:02 -0700, "Edmondo"
>> >> >> >> <Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >> >> >>
>> >> >> >> >"Chuck" wrote:
>> >> >> >> >
>> >> >> >> >> On Wed, 12 Oct 2005 05:39:03 -0700, "Edmondo"
>> >> >> >> >> <Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >> >> >> >>
>> >> >> >> >> >Thank you for responding, I was reading up on the PChuck's Website before
>> >> >> >> >> >putting my post here. I don't think I can give you a browstat info on my Win
>> >> >> >> >> >98SE PC (not supported) but I can give you the winipcfg data as below:
>> >> >> >> >>
>> >> >> >> >> DOHH. Missed that detail. Try "browstat listwfw mshome", from ETPC-01. Also,
>> >> >> >> >> how about "ipconfig /all" from ETPC-01? The output from "ipconfig" doesn't do
>> >> >> >> >> the job.
>> >> >> >> >> <http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
>> >> >> >>
>> >> >> >> >Hi Chuck, details you requested as follows:
>> >> >> >> >
>> >> >> >> >Microsoft Windows XP [Version 5.1.2600]
>> >> >> >> >(C) Copyright 1985-2001 Microsoft Corp.
>> >> >> >> >
>> >> >> >> >C:\Documents and Settings\Edmund>c:\unzipped\browstat\browstat listwfw mshome
>> >> >> >> >Calling NetServerEnum to enumerate WFW servers.
>> >> >> >> >1 WFW servers returned. 1 total.
>> >> >> >> >The following are running the browser:
>> >> >> >> >
>> >> >> >> >C:\Documents and Settings\Edmund>
>> >> >> >> >
>> >> >> >> >
>> >> >> >> >
>> >> >> >> >Microsoft Windows XP [Version 5.1.2600]
>> >> >> >> >(C) Copyright 1985-2001 Microsoft Corp.
>> >> >> >> >
>> >> >> >> >C:\Documents and Settings\Edmund>ipconfig /all
>> >> >> >> >
>> >> >> >> >Windows IP Configuration
>> >> >> >> >
>> >> >> >> > Host Name . . . . . . . . . . . . : etpc-01
>> >> >> >> > Primary Dns Suffix . . . . . . . :
>> >> >> >> > Node Type . . . . . . . . . . . . : Unknown
>> >> >> >> > IP Routing Enabled. . . . . . . . : Yes
>> >> >> >> > WINS Proxy Enabled. . . . . . . . : No
>> >> >> >> >
>> >> >> >> >Ethernet adapter Local Area Connection:
>> >> >> >> >
>> >> >> >> > Media State . . . . . . . . . . . : Media disconnected
>> >> >> >> > Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
>> >> >> >> > Physical Address. . . . . . . . . : 00-0D-87-B3-A7-93
>> >> >> >> >
>> >> >> >> >PPP adapter Orcon Residential:
>> >> >> >> >
>> >> >> >> > Connection-specific DNS Suffix . :
>> >> >> >> > Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
>> >> >> >> > Physical Address. . . . . . . . . : 00-53-45-00-00-00
>> >> >> >> > Dhcp Enabled. . . . . . . . . . . : No
>> >> >> >> > IP Address. . . . . . . . . . . . : 60.234.96.55
>> >> >> >> > Subnet Mask . . . . . . . . . . . : 255.255.255.255
>> >> >> >> > Default Gateway . . . . . . . . . : 60.234.96.55
>> >> >> >> > DNS Servers . . . . . . . . . . . : 210.55.12.1
>> >> >> >> > 210.55.12.2
>> >> >> >> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >> >> >> >
>> >> >> >> >C:\Documents and Settings\Edmund>
>> >> >> >> >
>> >> >> >> >Thanks, Edmund
>> >> >> >>
>> >> >> >> OK, Edmund,
>> >> >> >>
>> >> >> >> The "ipconfig /all" from etpc-01 indeed shows "Media disconnected" for the
>> >> >> >> Ethernet connection. Does the tooltray icon show "Status: Connected" at the
>> >> >> >> same time?
>> >> >> >>
>> >> >> >> I note that "browstat status" shows "There are 2 servers in domain MSHOME", so
>> >> >> >> you do have connectivity, at least when browstat is run. Are you running all of
>> >> >> >> these diagnostics at the same time? This is very curious.
>> >> >> >>
>> >> >> >> I'm inclined to run CDiag, and see what anecdotal diagnostic results we get, but
>> >> >> >> we can't do that without the IP address for etpc-01. :-(
>> >> >> >>
>> >> >> >> What was the original problem that you experienced (that motivated you to un
>> >> >> >> install ZA, yet still be unable to ping the 2 computers from each other)?
>> >> >>
>> >> >> >Hi Chuck,
>> >> >> >I have a LAN with 2 PCs (ETPC-01 with WIN XP Pro Sp2 & ETPC-02 with Win 98
>> >> >> >SE). I used a cross over cable and internal dial-up modem. I have Zone Alarm
>> >> >> >Free V5.5.094.00 installed on both PCs. I also have Internet Connection
>> >> >> >Sharing installed. When I need to use ICS I turned the Firewall down to
>> >> >> >Mediem on the host PC (ETPC-01).
>> >> >> >
>> >> >> >Everything was working fine until I upgraded to the new Z/Alarm V6.0.667.00
>> >> >> >for ETPC-01. When I upgraded I choose to try out the Pro version (15 Days
>> >> >> >free trial). This Trial Pro Version has the option to configure and use the
>> >> >> >Internet Connection Sharing/NAT Gateway. But I was having problem with my
>> >> >> >Propel Accelerator. I waited until the 15 days trial was over and selected
>> >> >> >the Free version.
>> >> >> >
>> >> >> >This is when my problem really started, I don't know whether because I had
>> >> >> >chose to use the ICS/NAT in the Trial Pro Version and now that it has rolled
>> >> >> >back to the Basic Free version (which does not support ICS), it has somehow
>> >> >> >corrupted some of my settings (eg TCP/IP, Client Networking, NATS, Winsocks
>> >> >> >etc).
>> >> >> >
>> >> >> >I then proceed to click "Repair" on my LAN it didn't have any effect. I ran
>> >> >> >Network Setup wizard again (in fact several times). By the way, does it do
>> >> >> >any harm to the LAN running the wizard several times and copying the Setup
>> >> >> >disk to the ETPC-02 Pcs?. I then uninstalled Z/A (using Clean uninstall by
>> >> >> >following instructions from Zone Alarm). I then try to ping the computers but
>> >> >> >they could not ping each other. I could ping localhost on ETPC-01 and ETPC-02
>> >> >> >but just not each other.
>> >> >> >
>> >> >> >I have now re-installed Z/Alarm Free (V5.5.094) on both PCs. I have added
>> >> >> >these PCs into each of their Trusted Zones on Z/Alarm. I then uninstall I
>> >> >> >then uninstall Client for Microsoft Network and TCP/IP on ETPC-02. I
>> >> >> >re-install Client for Microsoft Network and TCP/IP. I also added IPX/SPX and
>> >> >> >NetBUEI on ETPC-02.
>> >> >> >
>> >> >> >Now when I double click on Network Neiboughhood (ETPC-02) a Window open up
>> >> >> >and shows an icon for Entire Netwok. When I click on this icon a dialog box
>> >> >> >open up saying "Unable to browse the Network. The network is not acessible.
>> >> >> >For more information, look in the Help Index at the topic Network Trouble
>> >> >> >shooter". Interestingly when I try the Help Index for Networking, there was
>> >> >> >no information. It just open up a blank window.Don't know whether this is
>> >> >> >relevant for you diagnosis.
>> >> >> >
>> >> >> >When I click on My Network Places (ETPC-01), View Work Group Computers. I
>> >> >> >could see ETPC-01 and ETPC-02. I coulds open up the files for ETPC-01 but
>> >> >> >when I click ETPC-02 I got the following message. "\\ETPC-02 is not
>> >> >> >accessible. You might not have permission to use this network resource.
>> >> >> >Contact the administrator of this service to find out if you have access
>> >> >> >permission. The network path is not found".
>> >> >> >
>> >> >> >I have a VIA Rhine II Fast Ethernet Adapter on ETPC-01 and Realtek
>> >> >> >RTL8139/810X Family Fast Ethernet NIC on ETPC-02. They both seems to be
>> >> >> >working properly because the light is on. And my LAN Tray icon says Speed:
>> >> >> >100.0 Mbps, Status: Connected.
>> >> >> >
>> >> >> >Yes, the diagnostics were all run at the same time. I will run them again
>> >> >> >and post on another thread because this is getting too long to read for you.
>> >> >> >By the way how do you run CDiag? What info do you require to run this or you
>> >> >> >can provide instructions or links to follow.
>> >> >> >
>> >> >> >Thanks.
>> >> >>
>> >> >> Edmund,
>> >> >>
>> >> >> CDiag instructions:
>> >> >> <http://nitecruzr.blogspot.com/2005/05/using-cdiag-without-assistance.html>
>> >> >> http://nitecruzr.blogspot.com/2005/05/using-cdiag-without-assistance.html
>> >>
>> >> >Thanks Chuck for the CDiag instructions, but it looks like it is beyond my
>> >> >capabilities. Furthermore even if I could try, we wouldn't be able to run
>> >> >CDiag on my other Win 98Se PC. So I don't think this would be of much help.
>> >> >
>> >> >By the way, could you follow what I was trying to explain in my long winded
>> >> >story about how I got myself into this fine mess? I also posted 4 new
>> >> >diagnosis in another post (browstat status, browstat listwfw, ipconfig &
>> >> >winipcfg).
>> >> >
>> >> >Really appreciated your help. I have been trying to fix this problems for day.
>> >> >
>> >> >Regards,
>> >> >Edmund
>> >>
>> >> OK, Edmund. That's a good description of what you've experienced to date, and
>> >> some of it may be key to getting you straight.
>> >>
>> >> Now, to start, can you please type your replies under mine? That way, we can
>> >> both follow what's typed by the other more reliably, so we don't miss anything.
>> >> This is called bottom posting, and bottom posting is more effective in technical
>> >> help sessions.
>> >>
>> >> Have you read my tutorial on Solving Network Problems? It's not heavily
>> >> technical, but it gives some background on methodology, that you'll need in this
>> >> case.
>> >> <http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
>> >> http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html
>> >>
>> >> We need to start by solving the ping problems (ie TCP/IP connectivity). If
>> >> neither computer can ping the other (neither by name OR by IP address? please
>> >> confirm or deny), then you have more of a problem than will be solved by
>> >> installing IPX and NetBEUI. Please start by removing IPX/SPX and NetBEUI from
>> >> both computers.
>> >> <http://nitecruzr.blogspot.com/2005/07/windows-networking-and-alternate.html>
>> >> http://nitecruzr.blogspot.com/2005/07/windows-networking-and-alternate.html
>> >>
>> >> After you remove IPX/SPX and NetBEUI, check for LSP / Winsock problems. There
>> >> are 5 possible resolutions for this, and none of the 5 has proved to be any more
>> >> effective than the others.
>> >> <http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
>> >> http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
>> >>
>> >> Let's try and take this one step at a time, and I think we can straighten you
>> >> out. Just be patient and persistent.
>> >>
>> >> --
>> >> Cheers,
>> >> Chuck, MS-MVP [Windows - Networking]
>> >> http://nitecruzr.blogspot.com/
>> >> Paranoia is not a problem, when it's a normal response from experience.
>> >> My email is AT DOT
>> >> actual address pchuck mvps org.
>> >>
>> >
>> >Hi Chuck,
>> >First time using forum, don't know about bottom posting. Here is a summary
>> >of what I have done:
>> >
>> >(1) Confirm, neither computer could ping each other.
>> >(2) Have removed the IPX/SPX & NetBEUI from ETPC-02 (Win 98 SE PC).
>> >(3) ETPC-01 (Win XP Pro PC) has TCP/IP only.
>> >(4) Read the tutorial on Windows Networking & Problems with LSP/Winsock.
>> >(5) Downloaded Winsock XP Fix and ran it on both Computers.
>> >(6)After running WinsockXPFix on ETPC-01, noticed the LAN icon changed to
>> >"Limited or No Connectivity". (Status now shows Connected after running
>> >Network Setup Wizard).
>> >(7)Disabled ICS (clear check box of "Allow other network users to connect
>> >through this computer's Internet Connection).
>> >(8) Ran Network Setup Wizard, created a Setup disk, run Setup disk on ETPC-02.
>> >(9) System rebooted after coping files to ETPC-02.
>> >(10) Waited for 45 minutes for system to re-establishes itself.
>> >(11) On ETPC-02, Click on Network Neighbourhood, Click Entire Network,
>> >Dialog box says "Unable to browse the network. The network is not accessible.
>> >etc etc"
>> >(12) On ETPC-01, Click on My Network Places, View workgroup Computers.
>> >ETPC-01 & ETPC-02 is displayed.
>> >(13) Could open up folders & files in ETPC-01. However when I click on
>> >ETPC-02. got the following dialog box. "\\ETPC-02 is not accessible. You
>> >might not have permission to use this network. Conteact the administrator of
>> >this server etc, etc".
>> >(14) Will now try and run "netsh winsock reset catalog" on ETPC-01, don't
>> >know whether there is an equivalent tool for ETPC-02 (Win 98SE Pc)?
>> >(15) Should I try and download LSP-Fix and WinsockFix and run these on my
>> >two PCs as well? Would it dore more harm than good?
>> >Looking forward to our next line of attack.
>> >
>> >Thanks, Edmund
>>
>> Edmund,
>>
>> If you have an LSP / Winsock problem, all 5 procedures are essential. None of
>> the 5 has proved to be any more effective than any of the others. Please Google
>> this group for the various solutions, and note when one or the other was
>> reported as being a final solution.
>>
>> You absolutely have to get where you can ping each computer from the other by IP
>> address. No ping = no connectivity. If you're running ICS on ETPC-01, ETPC-01
>> has to have an IP address 192.168.0.1, and ETPC-02 has to have an address on
>> 192.168.0/24. Any deviation from either requirement indicates either:
>> 1) No physical connectivity.
>> 2) ICS not running on ETPC-01.
>> 3) DHCP client not running on ETPC-02.
>> 4) LSP / Winsock / TCP problem on one of the 2 computers.
>>
>> Any possibility of getting a 3rd computer, for testing? You have to isolate the
>> problem - if you have 2 computers, you have to test each against the other. God
>> forbid you should maybe have 2 problems.
>>
>> Work from the bottom up, and methodically. Make, and test, one change at a
>> time.

>Hi CHuck,
>Just ran "netsh winsock reset catalog" on ETPC-01
>Ping ETPC-01, got the address as 192.168.0.1.
>Ping ETPC-02, got the address as 192.168.0.107 (is this within range?)
>Tray icon says connected why can't ping each other?
>Doesn't this indicated connectivity?
>How do I know whether ICS is running or not on ETPC-01?
>How to test DHCP client running on ETPC-02?
>I will google for more LSP/Winsock solutions.
>LAN Status, Details shows:
>Physical Address:
>IP Address 192.1680.0.1
>Subnet Mask 255.255.255.0
>But doesn't show any details for:
>Default Gateway:
>DNS Server:
>WINS Server:
>Should there be some data for these?
>I think my problem is with ETPC-02, because I am Unable to browsse the
>network.
> Where as I could see ETPC-02 on ETPC-01, just cannot acces the files/folders.
>What do you reckon?
>
>Regards,
>Edmund

Edmund,

OK, both computers are on 192.168.0/24. If the tray icons (on both computers?)
indicate physical connectivity, then the problem pretty much has to be software
on one or both computers.

Here are all 5 LSP / Winsock procedures. Read my article:
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

I don't know what the tray icons really mean. Until you get the two computers
to successfully ping each other, I'm not sure if it matters anyway.

Once again, check for misconfigured / overlooked firewalls:
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>

Please don't waste time worrying about browsing. Get the two computers
connected first. Ping by IP address has to be successful.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
.

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