Re: browstat and ipconfig info provided

On Thu, 13 Oct 2005 05:28:02 -0700, "Edmondo"
<Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

>"Chuck" wrote:
>
>> On Wed, 12 Oct 2005 23:05:01 -0700, "Edmondo"
>> <Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>>
>> >"Chuck" wrote:
>> >
>> >> On Wed, 12 Oct 2005 17:35:02 -0700, "Edmondo"
>> >> <Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >>
>> >> >"Chuck" wrote:
>> >> >
>> >> >> On Wed, 12 Oct 2005 05:39:03 -0700, "Edmondo"
>> >> >> <Edmondo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >> >>
>> >> >> >Thank you for responding, I was reading up on the PChuck's Website before
>> >> >> >putting my post here. I don't think I can give you a browstat info on my Win
>> >> >> >98SE PC (not supported) but I can give you the winipcfg data as below:
>> >> >>
>> >> >> DOHH. Missed that detail. Try "browstat listwfw mshome", from ETPC-01. Also,
>> >> >> how about "ipconfig /all" from ETPC-01? The output from "ipconfig" doesn't do
>> >> >> the job.
>> >> >> <http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
>> >>
>> >> >Hi Chuck, details you requested as follows:
>> >> >
>> >> >Microsoft Windows XP [Version 5.1.2600]
>> >> >(C) Copyright 1985-2001 Microsoft Corp.
>> >> >
>> >> >C:\Documents and Settings\Edmund>c:\unzipped\browstat\browstat listwfw mshome
>> >> >Calling NetServerEnum to enumerate WFW servers.
>> >> >1 WFW servers returned. 1 total.
>> >> >The following are running the browser:
>> >> >
>> >> >C:\Documents and Settings\Edmund>
>> >> >
>> >> >
>> >> >
>> >> >Microsoft Windows XP [Version 5.1.2600]
>> >> >(C) Copyright 1985-2001 Microsoft Corp.
>> >> >
>> >> >C:\Documents and Settings\Edmund>ipconfig /all
>> >> >
>> >> >Windows IP Configuration
>> >> >
>> >> > Host Name . . . . . . . . . . . . : etpc-01
>> >> > Primary Dns Suffix . . . . . . . :
>> >> > Node Type . . . . . . . . . . . . : Unknown
>> >> > IP Routing Enabled. . . . . . . . : Yes
>> >> > WINS Proxy Enabled. . . . . . . . : No
>> >> >
>> >> >Ethernet adapter Local Area Connection:
>> >> >
>> >> > Media State . . . . . . . . . . . : Media disconnected
>> >> > Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
>> >> > Physical Address. . . . . . . . . : 00-0D-87-B3-A7-93
>> >> >
>> >> >PPP adapter Orcon Residential:
>> >> >
>> >> > Connection-specific DNS Suffix . :
>> >> > Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
>> >> > Physical Address. . . . . . . . . : 00-53-45-00-00-00
>> >> > Dhcp Enabled. . . . . . . . . . . : No
>> >> > IP Address. . . . . . . . . . . . : 60.234.96.55
>> >> > Subnet Mask . . . . . . . . . . . : 255.255.255.255
>> >> > Default Gateway . . . . . . . . . : 60.234.96.55
>> >> > DNS Servers . . . . . . . . . . . : 210.55.12.1
>> >> > 210.55.12.2
>> >> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >> >
>> >> >C:\Documents and Settings\Edmund>
>> >> >
>> >> >Thanks, Edmund
>> >>
>> >> OK, Edmund,
>> >>
>> >> The "ipconfig /all" from etpc-01 indeed shows "Media disconnected" for the
>> >> Ethernet connection. Does the tooltray icon show "Status: Connected" at the
>> >> same time?
>> >>
>> >> I note that "browstat status" shows "There are 2 servers in domain MSHOME", so
>> >> you do have connectivity, at least when browstat is run. Are you running all of
>> >> these diagnostics at the same time? This is very curious.
>> >>
>> >> I'm inclined to run CDiag, and see what anecdotal diagnostic results we get, but
>> >> we can't do that without the IP address for etpc-01. :-(
>> >>
>> >> What was the original problem that you experienced (that motivated you to un
>> >> install ZA, yet still be unable to ping the 2 computers from each other)?
>>
>> >Hi Chuck,
>> >I have a LAN with 2 PCs (ETPC-01 with WIN XP Pro Sp2 & ETPC-02 with Win 98
>> >SE). I used a cross over cable and internal dial-up modem. I have Zone Alarm
>> >Free V5.5.094.00 installed on both PCs. I also have Internet Connection
>> >Sharing installed. When I need to use ICS I turned the Firewall down to
>> >Mediem on the host PC (ETPC-01).
>> >
>> >Everything was working fine until I upgraded to the new Z/Alarm V6.0.667.00
>> >for ETPC-01. When I upgraded I choose to try out the Pro version (15 Days
>> >free trial). This Trial Pro Version has the option to configure and use the
>> >Internet Connection Sharing/NAT Gateway. But I was having problem with my
>> >Propel Accelerator. I waited until the 15 days trial was over and selected
>> >the Free version.
>> >
>> >This is when my problem really started, I don't know whether because I had
>> >chose to use the ICS/NAT in the Trial Pro Version and now that it has rolled
>> >back to the Basic Free version (which does not support ICS), it has somehow
>> >corrupted some of my settings (eg TCP/IP, Client Networking, NATS, Winsocks
>> >etc).
>> >
>> >I then proceed to click "Repair" on my LAN it didn't have any effect. I ran
>> >Network Setup wizard again (in fact several times). By the way, does it do
>> >any harm to the LAN running the wizard several times and copying the Setup
>> >disk to the ETPC-02 Pcs?. I then uninstalled Z/A (using Clean uninstall by
>> >following instructions from Zone Alarm). I then try to ping the computers but
>> >they could not ping each other. I could ping localhost on ETPC-01 and ETPC-02
>> >but just not each other.
>> >
>> >I have now re-installed Z/Alarm Free (V5.5.094) on both PCs. I have added
>> >these PCs into each of their Trusted Zones on Z/Alarm. I then uninstall I
>> >then uninstall Client for Microsoft Network and TCP/IP on ETPC-02. I
>> >re-install Client for Microsoft Network and TCP/IP. I also added IPX/SPX and
>> >NetBUEI on ETPC-02.
>> >
>> >Now when I double click on Network Neiboughhood (ETPC-02) a Window open up
>> >and shows an icon for Entire Netwok. When I click on this icon a dialog box
>> >open up saying "Unable to browse the Network. The network is not acessible.
>> >For more information, look in the Help Index at the topic Network Trouble
>> >shooter". Interestingly when I try the Help Index for Networking, there was
>> >no information. It just open up a blank window.Don't know whether this is
>> >relevant for you diagnosis.
>> >
>> >When I click on My Network Places (ETPC-01), View Work Group Computers. I
>> >could see ETPC-01 and ETPC-02. I coulds open up the files for ETPC-01 but
>> >when I click ETPC-02 I got the following message. "\\ETPC-02 is not
>> >accessible. You might not have permission to use this network resource.
>> >Contact the administrator of this service to find out if you have access
>> >permission. The network path is not found".
>> >
>> >I have a VIA Rhine II Fast Ethernet Adapter on ETPC-01 and Realtek
>> >RTL8139/810X Family Fast Ethernet NIC on ETPC-02. They both seems to be
>> >working properly because the light is on. And my LAN Tray icon says Speed:
>> >100.0 Mbps, Status: Connected.
>> >
>> >Yes, the diagnostics were all run at the same time. I will run them again
>> >and post on another thread because this is getting too long to read for you.
>> >By the way how do you run CDiag? What info do you require to run this or you
>> >can provide instructions or links to follow.
>> >
>> >Thanks.
>>
>> Edmund,
>>
>> CDiag instructions:
>> <http://nitecruzr.blogspot.com/2005/05/using-cdiag-without-assistance.html>
>> http://nitecruzr.blogspot.com/2005/05/using-cdiag-without-assistance.html

>Thanks Chuck for the CDiag instructions, but it looks like it is beyond my
>capabilities. Furthermore even if I could try, we wouldn't be able to run
>CDiag on my other Win 98Se PC. So I don't think this would be of much help.
>
>By the way, could you follow what I was trying to explain in my long winded
>story about how I got myself into this fine mess? I also posted 4 new
>diagnosis in another post (browstat status, browstat listwfw, ipconfig &
>winipcfg).
>
>Really appreciated your help. I have been trying to fix this problems for day.
>
>Regards,
>Edmund

OK, Edmund. That's a good description of what you've experienced to date, and
some of it may be key to getting you straight.

Now, to start, can you please type your replies under mine? That way, we can
both follow what's typed by the other more reliably, so we don't miss anything.
This is called bottom posting, and bottom posting is more effective in technical
help sessions.

Have you read my tutorial on Solving Network Problems? It's not heavily
technical, but it gives some background on methodology, that you'll need in this
case.
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

We need to start by solving the ping problems (ie TCP/IP connectivity). If
neither computer can ping the other (neither by name OR by IP address? please
confirm or deny), then you have more of a problem than will be solved by
installing IPX and NetBEUI. Please start by removing IPX/SPX and NetBEUI from
both computers.
<http://nitecruzr.blogspot.com/2005/07/windows-networking-and-alternate.html>
http://nitecruzr.blogspot.com/2005/07/windows-networking-and-alternate.html

After you remove IPX/SPX and NetBEUI, check for LSP / Winsock problems. There
are 5 possible resolutions for this, and none of the 5 has proved to be any more
effective than the others.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

Let's try and take this one step at a time, and I think we can straighten you
out. Just be patient and persistent.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
.

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