Re: Problem with DSL and VPN
- From: Chuck <none@xxxxxxxxxxx>
- Date: 10 Oct 2005 22:17:03 -0500
On Mon, 10 Oct 2005 19:27:01 -0700, "garameth"
<garameth@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>"Chuck" wrote:
>
>> On Sun, 9 Oct 2005 08:56:05 -0700, "garameth"
>> <garameth@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>>
>> >> "garameth" <garameth@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:AEEBD733-6161-4126-95DD-95EEFF3BA99E@xxxxxxxxxxxxxxxx
>> >> > I use VPN Software (Nortel Networks Contivity VPN Client v 4.15) to
>> >> connect
>> >> > to my network at work from my home computer. I recently upgraded to DSL
>> >> from
>> >> > dial-up, but have been unable to connect through my VPN to work from the
>> >> DSL
>> >> > connection. It gets to the point where it attempts to retrieve a standard
>> >> > banner, then drops out. The messsage returned is "The secure Contivity VPN
>> >> > connection has been lost. Click Connect to re-establish the connection". I
>> >> > also get a "warning" on the System Event Viewer: "The server could not
>> >> bind
>> >> > to the transport
>> >> > \Device\NetBT_Tcpip_[BAB0F5B2-6F58-426A-91EA-93F34C847982]." The Event ID
>> >> is
>> >> > 2504. The device ID corresponds to the one listed for the "Nortel IPSECSHM
>> >> > Adapter" when I do a "ipconfig/all". I have no problem connecting from
>> >> > dial-up if I switch over, and otherwise have no problem connecting to the
>> >> > internet. I have configured the firewall on my own machine to allow
>> >> > transmission over port 500, as required, but even turning off the firewall
>> >> > has no effect. I have talked to the Support people at work, and they
>> >> > suggested it might be a router configuration issue, but the DSL support
>> >> > people have been no help at all. I have attempted to reconfigure the
>> >> > modem/router myself (the port forwarding
>> >> > setting), but this has no effect either. The modem's firewall is turned
>> >> off.
>> >> > I am using a Dell Inspiron 5000e with the Windows XP (sp2) operating
>> >> system,
>> >> > an Actiontec GT701-WG DSL Modem and a Linksys PCM200 Network card. My DSL
>> >> > Provider is Qwest. It is not absolutely necessary to be able to connect
>> >> > through my DSL, but it is extremely inconvenient to have to switch back to
>> >> > dial-up every time I want to reach the net at work, and I really believe
>> >> it
>> >> > is merely a configuration
>> >> > issue. Csn anyone please help?
>> >> >
>> >> > Thanks, Gary
>> >"Chuck" wrote:
>> >
>> >> Several of the cablew providers lock out VPN on home accounts.
>> >>
>> >So how do I find out if mine does? Don't ask me to call their support line,
>> >either. Qwest has the worst technical support I have ever encountered. When I
>> >called them to ask about the VPN issue, the "tech" merely said that they
>> >didn't have anything to do with it, and to call someone else. This is their
>> >standard response whenever they don't know the answer, and they apparently
>> >can only answer the simplest of questions. I have called them several times
>> >on different problems that have come up since the installation, and have
>> >gotten a straight answer only once. If they weren't currently the only one
>> >that offers DSL in my area, I'd just cancel the service.
>> >
>> >Gary
>>
>> Try the BBReports Qwest forum.
>> <http://www.dslreports.com/forum/cover,872~days=365>
>Thanks for the link to the Broadband forums. I have my answer, and it is
>this: The VPN requires a static IP address, and Qwest does not offer static
>addresses with MSN. The only other question I have is this: Why couldn't they
>simply have told me this on the phone instead of being rude and uninformative?
>
>Thanks again,
>
>Gary
Once again, a triumph by BBR Forum. Thanks for updating the thread.
--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
.
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