Re: Network stops after time

Hi Sid,

Do you use ICS on the problematic Windows XP machine?

Please try IPCONFIG/Release or Renew, what is the result when the issue
occurs?

Thanks & Regards,

Ken Zhao

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================
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4662


--------------------
| From: "Sid Price" <nobody@xxxxxxxxxxx>
| References: <e51HCZSwFHA.2656@xxxxxxxxxxxxxxxxxxxx>
<zIzHRQowFHA.780@xxxxxxxxxxxxxxxxxxxxx>
<uuxDQBrwFHA.2880@xxxxxxxxxxxxxxxxxxxx>
<SyfR28xwFHA.780@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Network stops after time
| Date: Tue, 27 Sep 2005 08:19:06 -0600
| Lines: 342
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| Message-ID: <eap5s52wFHA.2792@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windowsxp.network_web
| NNTP-Posting-Host: 67-42-204-25.albq.qwest.net 67.42.204.25
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:62319
| X-Tomcat-NG: microsoft.public.windowsxp.network_web
|
| Hello,
|
| I suspect that the issue is NOT the NIC. If you read all of this thread
you
| will note that the issue started after a failed installation of my DSL
| modem, the modem was eventually installed manually with instructions from
| QWest support.
|
| I have not tried IPConfig/Release or Renew yet, I will do so when the
| problem next occurs.
|
| I do NOT suspect the modem since there are other PCs on the network that
are
| working fine, including a PC using XP Pro.
|
| All service packs are installed, windows update (automatic) is installed.
|
| At the suggestion of Chuck earlier in this thread I have download,
| installed, and I am monitoring the PC with PingPlotter.
|
| The setting of gateway is NOT lost when I use IPConfig/SetClassID, I am
not
| doing that.
|
| Your further comments would be much appreciated, as you can imagine this
is
| a very frustrating problem.
|
| Thank you,
| Sid.
| --
| Sid Price's Software Tools.
| http://www.Softtools.com
|
| "Ken Zhao [MSFT]" <v-kzhao@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:SyfR28xwFHA.780@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Sid,
| >
| > For your current situation, if reset TCP/IP can help you resolve the
| > issue.
| > I believe the issue should not be related to TCP/IP components in
Windows
| > XP. From your description, it seems that the issue only occurs on the
| > Gateway setting. I suspect it may be related to the NIC or DSL modem.
| > Could
| > you replace the problematic NIC to test the issue again?
| >
| > If the problem persists, can you use IPCONFIG /Release or /Renew to
| > restore
| > all IP configurations on the NIC?
| >
| > In addition, have you installed the Service Pack 2 on the problematic
| > Windows XP machine? If not, I recommend you download and install the
full
| > installation package of Windows XP Service Pack 2 from the following
link:
| >
<http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30
| > -8245-9E368D3CDB5A&displaylang=en>
| >
| > I have found the following articles that may be helpful:
| > 814155: How to use Ping.exe to check your Microsoft Broadband Network
| > Adapter
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;814155
| >
| > 833434: Default gateway and static route settings lost when you use the
| > IPCONFIG /SETCLASSID command
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;833434
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Partner Support
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| >
| > Newsgroup Web Interface Upgrade
| > Please complete a one-time registration process on your first visit to
the
| > Partner Portal beginning July 11, 2005 at 9 A.M. PST by entering the
| > secure
| > code mspp2005 when prompted. This secure code will be valid for 6 months
| > after which you will need to update your registration by entering the
new
| > secure code. We will post announcements in the newsgroups prior to
| > expiration. Once you have entered the secure code mspp2005 , you will be
| > able to update your profile and access the the partner newsgroups.
Please
| > update your Favorites link to the newsgroups web page, your current link
| > will redirect until November 1, 2005.
| > Please post any comment, questions or concerns to the
| > microsoft.private.directaccess.partnerfeedback newsgroup. For more
| > information, please go to:
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > 4662
| >
| >
| > --------------------
| > | From: "Sid Price" <nobody@xxxxxxxxxxx>
| > | References: <e51HCZSwFHA.2656@xxxxxxxxxxxxxxxxxxxx>
| > <zIzHRQowFHA.780@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Network stops after time
| > | Date: Mon, 26 Sep 2005 09:38:14 -0600
| > | Lines: 184
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <uuxDQBrwFHA.2880@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windowsxp.network_web
| > | NNTP-Posting-Host: 67-42-204-25.albq.qwest.net 67.42.204.25
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windowsxp.network_web:62276
| > | X-Tomcat-NG: microsoft.public.windowsxp.network_web
| > |
| > | Thank you for your input. I do not have a replacement modem to
| > substitute. I
| > | have performed the IP reset procedure and the failure persists. Any
| > other
| > | suggestions would be much appreciated.
| > |
| > | Sid.
| > |
| > | --
| > | Sid Price's Software Tools.
| > | http://www.Softtools.com
| > |
| > | "Ken Zhao [MSFT]" <v-kzhao@xxxxxxxxxxxxxxxxxxxx> wrote in message
| > | news:zIzHRQowFHA.780@xxxxxxxxxxxxxxxxxxxxxxxx
| > | > Hello Sid,
| > | >
| > | > Thank you for using newsgroup!
| > | >
| > | > After reviewing the thread, to narrow down the issue, I would like
to
| > | > provide you with my suggestions for your reference:
| > | >
| > | > Suggestion1.
| > | > ================
| > | > To narrow the root cause of the issue, please temporarily remove
the
| > NIC
| > | > for a small development network.
| > | >
| > | > Suggestion2.
| > | > ================
| > | > If possible, please move the problematic NIC to other slots to see
if
| > the
| > | > issue still occurs.
| > | >
| > | > Suggestion3.
| > | > ================
| > | > When the issue occurs, please double-confirm if the problematic NIC
| > have
| > | > gained proper IP (IP address, Gateway, DNS server etc.). If you
have
| > not
| > | > gained those IP addresses, I will suggest you temporarily replace
the
| > DSL
| > | > modem to see if the issue still occurs.
| > | >
| > | > Suggestion4.
| > | > ================
| > | > If the problem only occurs on the specific Windows XP machine, also
| > you
| > | > may
| > | > follow these steps to reset TCP/IP in Windows XP.
| > | >
| > | > WARNING: If you use Registry Editor incorrectly, you may cause
serious
| > | > problems that may require you to reinstall your operating system.
| > | > Microsoft
| > | > cannot guarantee that you can solve problems that result from using
| > | > Registry Editor incorrectly. Use Registry Editor at your own risk.
Use
| > | > Registry Editor to delete the Winsock and Winsock2 registry entries,
| > then
| > | > reinstall TCP/IP.
| > | >
| > | > Delete the Corrupted Registry Entries
| > | > 1. Click "Start", and then click "Run".
| > | > 2. In the "Open" box, type "regedit" (without the quotation marks),
| > and
| > | > then click "OK".
| > | > 3. In Registry Editor, expand
| > | > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services, right-click
| > | > "Winsock", and then click "Delete". When you are prompted to
confirm
| > the
| > | > deletion, click "Yes".
| > | > 4. Right-click "Winsock2", click "Delete", and then click "Yes".
| > | >
| > | > Install TCP/IP on the computer
| > | > 1. In Control Panel, double-click "Network Connections", right-click
| > | > "Local
| > | > Area Connection", and then click "Properties".
| > | > 2. Click "Install".
| > | > 3. In the "Select Network Component Type" dialog box, click
| > "Protocol",
| > | > and
| > | > then click "Add".
| > | > 4. Click on Have Disk.
| > | > 5. Then type in the Copy files from box "c:\windows\inf", click OK.
DO
| > NOT
| > | > browse to this directory.
| > | > 6. Under "Network Protocol", click "Internet Protocol (TCP/IP)", and
| > then
| > | > click "OK".
| > | > 7. When the protocol is installed, click "Close".
| > | > 8. Restart the computer.
| > | >
| > | > Reset TCP/IP on a Windows XP Computer
| > | >
| > | > In Windows XP, the TCP/IP stack is a core component of the operating
| > | > system; therefore, you cannot remove TCP/IP in Windows XP. In
Windows
| > XP,
| > | > a
| > | > reset command is available in the IP context of the NetShell
utility.
| > When
| > | > this command is run, it rewrites pertinent registry keys that are
used
| > by
| > | > the TCP/IP stack. This generates the same result as the removal and
| > the
| > | > reinstallation of the protocol.
| > | > To reset TCP/IP, follow these steps:
| > | > 1. Open a command prompt.
| > | > 2. Type "netsh int ip reset resetlog.txt" (without the quotation
| > marks),
| > | > and then press ENTER.
| > | >
| > | > 299357: How to reset Internet Protocol (TCP/IP) in Windows XP
| > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;299357
| > | >
| > | > Hope the information helps!
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Ken Zhao
| > | >
| > | > Microsoft Online Partner Support
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > | > rights.
| > | >
| > | > Newsgroup Web Interface Upgrade
| > | > Please complete a one-time registration process on your first visit
to
| > the
| > | > Partner Portal beginning July 11, 2005 at 9 A.M. PST by entering the
| > | > secure
| > | > code mspp2005 when prompted. This secure code will be valid for 6
| > months
| > | > after which you will need to update your registration by entering
the
| > new
| > | > secure code. We will post announcements in the newsgroups prior to
| > | > expiration. Once you have entered the secure code mspp2005 , you
will
| > be
| > | > able to update your profile and access the the partner newsgroups.
| > Please
| > | > update your Favorites link to the newsgroups web page, your current
| > link
| > | > will redirect until November 1, 2005.
| > | > Please post any comment, questions or concerns to the
| > | > microsoft.private.directaccess.partnerfeedback newsgroup. For more
| > | > information, please go to:
| > | >
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > | > 4662
| > | >
| > | >
| > | > --------------------
| > | > | From: "Sid Price" <nobody@xxxxxxxxxxx>
| > | > | Subject: Network stops after time
| > | > | Date: Sat, 24 Sep 2005 10:37:28 -0600
| > | > | Lines: 26
| > | > | X-Priority: 3
| > | > | X-MSMail-Priority: Normal
| > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | > | X-RFC2646: Format=Flowed; Original
| > | > | Message-ID: <e51HCZSwFHA.2656@xxxxxxxxxxxxxxxxxxxx>
| > | > | Newsgroups: microsoft.public.windowsxp.network_web
| > | > | NNTP-Posting-Host: 67-42-204-25.albq.qwest.net 67.42.204.25
| > | > | Path:
| > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
| > | > | Xref: TK2MSFTNGXA01.phx.gbl
| > microsoft.public.windowsxp.network_web:62140
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.network_web
| > | > |
| > | > | I just installed QWest DSL and their installation wizard (or use
of
| > the
| > | > XP
| > | > | network wizard) has really screwed up my network interface. I
have
| > XP
| > | > Pro
| > | > | (all service packs/patches), two NICs, one for my home office
| > network
| > | > and
| > | > | one for a small development network of embedded devices. The home
| > office
| > | > NIC
| > | > | is the one the DSL modem is attached to. Other computers do not
seem
| > to
| > | > have
| > | > | the same issue, they are still set exactly how they were to run
with
| > the
| > | > | previous internet access (Direcway).
| > | > |
| > | > | I ran the CD installer on my PC and it never worked. I ended up
| > calling
| > | > | QWest and getting help to do a manual installation. All seemed to
| > work
| > | > fine
| > | > | except that after some time (not sure how long or if inactivity
is
| > the
| > | > key)
| > | > | my PC has no connection to the internet. IE reports a server not
| > found
| > | > or
| > | > | DNS error and Outlook can not connect to the mail server. If I
| > disable
| > | > the
| > | > | NIC and then re-enable it all is well again.
| > | > |
| > | > | Can anyone give me some pointers as to what is going on here and
| > maybe
| > | > how
| > | > | to fix it.
| > | > |
| > | > | Thanks,
| > | > | Sid.
| > | > |
| > | > | --
| > | > | Sid Price's Software Tools.
| > | > | http://www.Softtools.com
| > | > |
| > | > |
| > | > |
| > | >
| > |
| > |
| > |
| >
|
|
|

.

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