RE: Network stops after time
- From: v-kzhao@xxxxxxxxxxxxxxxxxxxx (Ken Zhao [MSFT])
- Date: Mon, 26 Sep 2005 10:21:23 GMT
Hello Sid,
Thank you for using newsgroup!
After reviewing the thread, to narrow down the issue, I would like to
provide you with my suggestions for your reference:
Suggestion1.
================
To narrow the root cause of the issue, please temporarily remove the NIC
for a small development network.
Suggestion2.
================
If possible, please move the problematic NIC to other slots to see if the
issue still occurs.
Suggestion3.
================
When the issue occurs, please double-confirm if the problematic NIC have
gained proper IP (IP address, Gateway, DNS server etc.). If you have not
gained those IP addresses, I will suggest you temporarily replace the DSL
modem to see if the issue still occurs.
Suggestion4.
================
If the problem only occurs on the specific Windows XP machine, also you may
follow these steps to reset TCP/IP in Windows XP.
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk. Use
Registry Editor to delete the Winsock and Winsock2 registry entries, then
reinstall TCP/IP.
Delete the Corrupted Registry Entries
1. Click "Start", and then click "Run".
2. In the "Open" box, type "regedit" (without the quotation marks), and
then click "OK".
3. In Registry Editor, expand
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services, right-click
"Winsock", and then click "Delete". When you are prompted to confirm the
deletion, click "Yes".
4. Right-click "Winsock2", click "Delete", and then click "Yes".
Install TCP/IP on the computer
1. In Control Panel, double-click "Network Connections", right-click "Local
Area Connection", and then click "Properties".
2. Click "Install".
3. In the "Select Network Component Type" dialog box, click "Protocol", and
then click "Add".
4. Click on Have Disk.
5. Then type in the Copy files from box "c:\windows\inf", click OK. DO NOT
browse to this directory.
6. Under "Network Protocol", click "Internet Protocol (TCP/IP)", and then
click "OK".
7. When the protocol is installed, click "Close".
8. Restart the computer.
Reset TCP/IP on a Windows XP Computer
In Windows XP, the TCP/IP stack is a core component of the operating
system; therefore, you cannot remove TCP/IP in Windows XP. In Windows XP, a
reset command is available in the IP context of the NetShell utility. When
this command is run, it rewrites pertinent registry keys that are used by
the TCP/IP stack. This generates the same result as the removal and the
reinstallation of the protocol.
To reset TCP/IP, follow these steps:
1. Open a command prompt.
2. Type "netsh int ip reset resetlog.txt" (without the quotation marks),
and then press ENTER.
299357: How to reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;299357
Hope the information helps!
Thanks & Regards,
Ken Zhao
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "Sid Price" <nobody@xxxxxxxxxxx>
| Subject: Network stops after time
| Date: Sat, 24 Sep 2005 10:37:28 -0600
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|
| I just installed QWest DSL and their installation wizard (or use of the
XP
| network wizard) has really screwed up my network interface. I have XP Pro
| (all service packs/patches), two NICs, one for my home office network and
| one for a small development network of embedded devices. The home office
NIC
| is the one the DSL modem is attached to. Other computers do not seem to
have
| the same issue, they are still set exactly how they were to run with the
| previous internet access (Direcway).
|
| I ran the CD installer on my PC and it never worked. I ended up calling
| QWest and getting help to do a manual installation. All seemed to work
fine
| except that after some time (not sure how long or if inactivity is the
key)
| my PC has no connection to the internet. IE reports a server not found or
| DNS error and Outlook can not connect to the mail server. If I disable
the
| NIC and then re-enable it all is well again.
|
| Can anyone give me some pointers as to what is going on here and maybe
how
| to fix it.
|
| Thanks,
| Sid.
|
| --
| Sid Price's Software Tools.
| http://www.Softtools.com
|
|
|
.
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