Re: Browser hangs Web site cannnot be displayed
- From: Matt S <MattS@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 4 Sep 2005 12:42:01 -0700
After the full restore I have not put any Anti-virus software back on my
computer. I have turned off the Windows XP firewall. I can't ping websites
with either my laptop or desktop. Verizon said they disabled ping function
for websites because of some sort of virus in the ping function. Although I
can ping 127.0.0.1 with no packet loss.
--
Matt
"Chuck" wrote:
> On Sun, 4 Sep 2005 10:51:03 -0700, Matt S <MattS@xxxxxxxxxxxxxxxxxxxxxxxxx>
> wrote:
>
> >I am using a DSL connection in an apartment. I plug directly into the wall
> >without a router as my understanding is the router is downstairs and
> >universal for the apartment.
> >When I plug into the wall with my laptop with Windows XP I can obtain an IP
> >address and browse the web with IE fine. No problems.
> >
> >When I use the same cord into my desktop I have problems. I can obtain a
> >valid IP address from Verizon but none of my browsers will display web
> >pages. IE says "Web site found waiting for reply" but then hangs and
> >eventually displays the message "Page cannot be displayed." Mozilla firefox
> >does not display pages either. My desktop is an HPxt948 running Windows XP.
> >The desktop ran fine and displayed pages fine with my old comcast connection
> >and I took it to work and hooked up to a DSL connection there and it works
> >fine. At work I did all of the windows updates and ran spybot and Microsoft
> >Antispyware. Still when I brought the desktop back to my apartment it would
> >not display web pages.
> >I contacted comcast and troubleshot the thing for probably six hours
> >altogether. I have registered my MAC address for the desktop with Verizon
> >and removed the hyphen from my computer name. I reinstalled my TCP/ICP
> >settings. I reinstalled IE and set all IE settings back to default. I ping
> >127.0.0.1 and get all packets back fine. All firewalls are off. All IE
> >settings and network settings are set to automatically detect. I have reset
> >winsock settings and done numberous other things. Finally I did a full
> >system recovery with HP tools that returned the computer to default factory
> >settings and wiped out all of my personal data on the harddrive. Still my
> >desktop will not display web pages. Same error as before after "web site
> >found waiting for reply" runs for a few mintues.
> >I have talked to Verizon and they have concluded that everything is working
> >fine from their end. Again my laptop works fine with the connection.
> >I have also tryed using a router with DHCP enabled between my wall and my
> >desktop but that just gave me a dummy IP address. I have tried to manually
> >enter the IP address, subnet mask, and default gateway I get with my laptop
> >into my desktop but that didn't work.
> >
> >In summary:
> >DSL verizon connection directly from wall to my laptop works fine in my new
> >apartment.
> >Desktop worked fine with a Comcast connection and works with a DSL
> >connection at work.
> >Destop obtains a valid IP address with DSL Verizon connection in my new
> >apartment but will not display web pages.
> >Have done a full system restore/recovery with HP tools and still web pages
> >will not display.
> >
> >What next?
>
> Matt,
>
> What firewalls are off?
> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
>
> Check for MTU problems:
> <http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html>
>
> If no help, diagnose the problem starting here:
> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html#AskingForHelp>
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My email is AT DOT
> actual address pchuck mvps org.
>
.
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