Re: Browser hangs Web site cannnot be displayed

On Sun, 4 Sep 2005 10:51:03 -0700, Matt S <MattS@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

>I am using a DSL connection in an apartment. I plug directly into the wall
>without a router as my understanding is the router is downstairs and
>universal for the apartment.
>When I plug into the wall with my laptop with Windows XP I can obtain an IP
>address and browse the web with IE fine. No problems.
>
>When I use the same cord into my desktop I have problems. I can obtain a
>valid IP address from Verizon but none of my browsers will display web
>pages. IE says "Web site found waiting for reply" but then hangs and
>eventually displays the message "Page cannot be displayed." Mozilla firefox
>does not display pages either. My desktop is an HPxt948 running Windows XP.
>The desktop ran fine and displayed pages fine with my old comcast connection
>and I took it to work and hooked up to a DSL connection there and it works
>fine. At work I did all of the windows updates and ran spybot and Microsoft
>Antispyware. Still when I brought the desktop back to my apartment it would
>not display web pages.
>I contacted comcast and troubleshot the thing for probably six hours
>altogether. I have registered my MAC address for the desktop with Verizon
>and removed the hyphen from my computer name. I reinstalled my TCP/ICP
>settings. I reinstalled IE and set all IE settings back to default. I ping
>127.0.0.1 and get all packets back fine. All firewalls are off. All IE
>settings and network settings are set to automatically detect. I have reset
>winsock settings and done numberous other things. Finally I did a full
>system recovery with HP tools that returned the computer to default factory
>settings and wiped out all of my personal data on the harddrive. Still my
>desktop will not display web pages. Same error as before after "web site
>found waiting for reply" runs for a few mintues.
>I have talked to Verizon and they have concluded that everything is working
>fine from their end. Again my laptop works fine with the connection.
>I have also tryed using a router with DHCP enabled between my wall and my
>desktop but that just gave me a dummy IP address. I have tried to manually
>enter the IP address, subnet mask, and default gateway I get with my laptop
>into my desktop but that didn't work.
>
>In summary:
>DSL verizon connection directly from wall to my laptop works fine in my new
>apartment.
>Desktop worked fine with a Comcast connection and works with a DSL
>connection at work.
>Destop obtains a valid IP address with DSL Verizon connection in my new
>apartment but will not display web pages.
>Have done a full system restore/recovery with HP tools and still web pages
>will not display.
>
>What next?

Matt,

What firewalls are off?
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>

Check for MTU problems:
<http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html>

If no help, diagnose the problem starting here:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html#AskingForHelp>

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
.

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