Follow-up Re: Compaq Notebook - Network Connectivity Problem
- From: "Bob" <no-spam@xxxxxxx>
- Date: Wed, 17 Aug 2005 15:00:43 -0400
Sound like there's more than just me having this problem. Ahhhhhhh misery
loves company....
1. Yes, there are Broadcom updates available for both the driver and the
utility program.
2. To configure the Wireless Zero Configuration > Start > Run > type
Services.msc > scroll down the list of services > double click on the
Wireless Zero Configuration and then change the selection to Automatic (so
it will start when you boot up the system).
Now, what isn't making sense here (although it's now working) is that making
sure the service is set to Auto, the service is not started as evidenced by
checking the services after rebooting. It now indicates Auto and should
have started but I think the Broadcom driver is shutting it off. The system
is using the Broadcom drivers and utility to manage the wireless network and
not the MS software. The MS software is managing the wired NIC and Broadcom
is managing the wireless card. So I still think there's a bug here but it
"appears" to be working consistently now.
I can't say 100% if a particular update fixed any problem I was having but
until I turned the service back to the Auto setting, the system would not
reconnect after coming out of sleep mode. I guess this may be one of those
"If it works, it works, if not, it doesn't" type of fixes......;-)
Bob S.
"BobS" <no-one@xxxxxxxx> wrote in message
news:%237xt9VsoFHA.3760@xxxxxxxxxxxxxxxxxxxxxxx
>I made a post to several of the ng's about my Compaq notebooks Presario
>M2000 series, not being able to reconnect to the wireless network after
>sleep mode or hibernation.
>
> This apparently only pertains to those with Broadcom 802.b/g WAN cards and
> using the Broadcom wireless utilities.
>
> The fix is back-asswards to what Compaq's Tech Support has been telling me
> for the past month. The have stated that the service "Wireless Zero
> Configuration" must be disabled. I even managed to find that statement in
> another forum and since I'm using the Broadcom drivers (not Intel wireless
> drivers or Microsoft's) it made sense. Not so.....
>
> Well, after 3 weeks of waiting for Compaq's return call and/or email, I
> called them again and asked about a status update on the case number which
> was supposedly escalated on up the line. The Tech Support young lady was
> very helpful and found the info and the answer was ......"reload windows
> from scratch...". Yeah, right.
>
> Explained again to the young lady that I have done many, many things,
> including a repair install, updates, driver installs ad nausea and that
> no - I was not going to wipe my system unless they could tell me that they
> had repeated the problem and know absolutely why a scratch reload would
> "fix' THINGS.
>
> She agreed and asked me to try one more thing..............sure, why not.
> That was to turn on the Windows Zero Configuration service. Well, I'll be
> damned... it works. After being told to insure that service is disabled
> by several other techs, turning it on appears to fix it.
>
> The reason may be due to the brand new (Aug issue) of the Broadcom
> utilities. Having that service off may have been correct for the previous
> version but not the latest major revision. I'll go to Broadcom's site
> shortly and see if their release notes have any clues.
>
> Just thought I'd pass this tidbit along to those that may have the same
> problem. I've cycled the system into and out of sleep mode and
> hibernation mode four times and each time now it has connected back up.
> No more having to do a repair on the network to force it to reconnect.
>
> Bob S.
>
.
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