Re: Compaq Notebook - Network Connectivity Problem
- From: "Michael" <aaflyguy@xxxxxxxxx>
- Date: Wed, 17 Aug 2005 03:24:43 GMT
I've been struggling with the same issue with my Presario M2105US.
How is the Zero Configuration turned on? And is there a firmware update
necesary for the Broadcom NIC?
MIchael
"BobS" <no-one@xxxxxxxx> wrote in message
news:%237xt9VsoFHA.3760@xxxxxxxxxxxxxxxxxxxxxxx
>I made a post to several of the ng's about my Compaq notebooks Presario
>M2000 series, not being able to reconnect to the wireless network after
>sleep mode or hibernation.
>
> This apparently only pertains to those with Broadcom 802.b/g WAN cards and
> using the Broadcom wireless utilities.
>
> The fix is back-asswards to what Compaq's Tech Support has been telling me
> for the past month. The have stated that the service "Wireless Zero
> Configuration" must be disabled. I even managed to find that statement in
> another forum and since I'm using the Broadcom drivers (not Intel wireless
> drivers or Microsoft's) it made sense. Not so.....
>
> Well, after 3 weeks of waiting for Compaq's return call and/or email, I
> called them again and asked about a status update on the case number which
> was supposedly escalated on up the line. The Tech Support young lady was
> very helpful and found the info and the answer was ......"reload windows
> from scratch...". Yeah, right.
>
> Explained again to the young lady that I have done many, many things,
> including a repair install, updates, driver installs ad nausea and that
> no - I was not going to wipe my system unless they could tell me that they
> had repeated the problem and know absolutely why a scratch reload would
> "fix' THINGS.
>
> She agreed and asked me to try one more thing..............sure, why not.
> That was to turn on the Windows Zero Configuration service. Well, I'll be
> damned... it works. After being told to insure that service is disabled
> by several other techs, turning it on appears to fix it.
>
> The reason may be due to the brand new (Aug issue) of the Broadcom
> utilities. Having that service off may have been correct for the previous
> version but not the latest major revision. I'll go to Broadcom's site
> shortly and see if their release notes have any clues.
>
> Just thought I'd pass this tidbit along to those that may have the same
> problem. I've cycled the system into and out of sleep mode and
> hibernation mode four times and each time now it has connected back up.
> No more having to do a repair on the network to force it to reconnect.
>
> Bob S.
>
.
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