Re: Windows XP won't connect to Internet through router WAN port

PS wrote:
> Steve - I tried the suggestions but still can't get IE to connect to
> AllTel on the one machine. The router shows normal traffic from both
> machines except for IE traffic from and to M2. The only difference
> that is left between the machines is the MAC address of the LAN
> adapters. AllTel says it does not track MAC addresses, but they say
> the Orckit/Fujitsu modem has been known to block MAC addresses. I
> have 2 other Fujitsu modems with multiple machines that don't block,
> but that is the last item for this setup that makes any sense.
>
> My question - should/can I spoof the MAC address for M2 to match M1?
>
> Thanks, Paul
>
> "Steve Winograd [MVP]" wrote:
>
>> In article <DEF1D875-BF9B-467B-BC5C-BBDFDE301CEA@xxxxxxxxxxxxx>, "PS"
>> <PS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>>> I have a frustrating problem. I just installed a NetGear WGU624
>>> router. Two Windows XP machines (I will call them M1 and M2) are
>>> connected to the LAN ports, AllTel DSL is connected to the WAN
>>> port. AllTel requires PPPoE, so I configured the router using the
>>> user name and password. Both machines have internal 10/100 ports,
>>> and are configured for tcp/ip, MS client for networks, MS file
>>> sharing, and the QoS packet manager. M1 and M2 see each other on
>>> the network and file sharing works fine. M2 can access the internet
>>> through the router WAN port with no problem. However the
>>> identically configured M1 cannot see the internet.
>>>
>>> When IE is started it shows the browser searching for proxy
>>> settings (normal for AllTel), but then a page not available error
>>> message appears. It acts like the user name and password are not
>>> getting passed to AllTel from M1, but are getting passed by M2
>>> and/or the router. I have tried every obvious and not so obvious
>>> fix, with no success. My questions, is the router responsible for
>>> passing the userid and password, or do both the router and the
>>> individual machines have to "sign-in"? If M1 has to pass the user
>>> info to AllTel, where in XP do I find a place to put the logon
>>> info? All I see is logon info for dial-up and not broadband.
>>>
>>> Is there something else that might be going wrong? I shut down the
>>> Windows Firewall and Norton Firewall on the machine before trying
>>> to connect. Also, the internet connection was working before the
>>> LAN was attached. Plus I have a couple other small LAN's working
>>> fine with the same router / system combinations. Any help would be
>>> appreciated.
>>
>> The router passes the userid and password to AllTel. The computers
>> don't -- they get their Internet connection by Ethernet from the
>> router, and they don't even know that the router's Internet
>> connection uses PPPoE.
>>
>> M2 shouldn't be searching for proxy settings. In IE, click Tools |
>> Internet Options | Connections | LAN Settings and clear all of the
>> boxes in that window. Reboot and try Internet access again.
>>
>> If that doesn't solve the problem, compare the TCP/IP settings on M1
>> and M2. Right-click each computer's LAN connection and click Status
>> | Support | Details. They should show the same subnet mask, default
>> gateway, and DNS servers, and they should have different IP addresses
>> in the same subnet.
>> --
>> Best Wishes,
>> Steve Winograd, MS-MVP (Windows Networking)
>>
>> Please post any reply as a follow-up message in the news group
>> for everyone to see. I'm sorry, but I don't answer questions
>> addressed directly to me in E-mail or news groups.
>>
>> Microsoft Most Valuable Professional Program
>> http://mvp.support.microsoft.com

Power cycle the modem, router, and computers. Remove power for a
minute, the repower the modem. When the lights stabilize, power up the
router. When its lights stabilize, start the computers. This should
clear the modem's MAC table, register the router' MAC as the log-on
computer (if you set username and pw in the router web configuration
page!) and then allow both computers to have internet access. Both
computers should have IPs like 192.168.1.X or .Y.

If this does not work for the problem computer, google for the app
winsockxpfix.exe. This will fix the layered services that if one is
corrupt, will prevent internet access.

If there is still a problem, look into TCP/IP filtering properties in
the Advanced TCP/IP properties and disable filtering.

Q


.

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