Re: Windows XP won't connect to Internet through router WAN port
- From: "Steve Winograd [MVP]" <winograd@xxxxxxxxx>
- Date: Wed, 13 Jul 2005 20:31:58 -0600
In article <DEF1D875-BF9B-467B-BC5C-BBDFDE301CEA@xxxxxxxxxxxxx>, "PS"
<PS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>I have a frustrating problem. I just installed a NetGear WGU624 router. Two
>Windows XP machines (I will call them M1 and M2) are connected to the LAN
>ports, AllTel DSL is connected to the WAN port. AllTel requires PPPoE, so I
>configured the router using the user name and password. Both machines have
>internal 10/100 ports, and are configured for tcp/ip, MS client for networks,
>MS file sharing, and the QoS packet manager. M1 and M2 see each other on the
>network and file sharing works fine. M2 can access the internet through the
>router WAN port with no problem. However the identically configured M1 cannot
>see the internet.
>
>When IE is started it shows the browser searching for proxy settings (normal
>for AllTel), but then a page not available error message appears. It acts
>like the user name and password are not getting passed to AllTel from M1, but
>are getting passed by M2 and/or the router. I have tried every obvious and
>not so obvious fix, with no success. My questions, is the router responsible
>for passing the userid and password, or do both the router and the individual
>machines have to ?sign-in?? If M1 has to pass the user info to AllTel, where
>in XP do I find a place to put the logon info? All I see is logon info for
>dial-up and not broadband.
>
>Is there something else that might be going wrong? I shut down the Windows
>Firewall and Norton Firewall on the machine before trying to connect. Also,
>the internet connection was working before the LAN was attached. Plus I have
>a couple other small LAN?s working fine with the same router / system
>combinations. Any help would be appreciated.
The router passes the userid and password to AllTel. The computers
don't -- they get their Internet connection by Ethernet from the
router, and they don't even know that the router's Internet connection
uses PPPoE.
M2 shouldn't be searching for proxy settings. In IE, click Tools |
Internet Options | Connections | LAN Settings and clear all of the
boxes in that window. Reboot and try Internet access again.
If that doesn't solve the problem, compare the TCP/IP settings on M1
and M2. Right-click each computer's LAN connection and click Status |
Support | Details. They should show the same subnet mask, default
gateway, and DNS servers, and they should have different IP addresses
in the same subnet.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)
Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
.
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