Re: Can't browse network on 1 computer

On Sun, 3 Jul 2005 12:38:01 -0700, "Gina" <Gina@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

<SNIP>

>"Chuck" wrote:
>
>> On Sat, 2 Jul 2005 20:11:02 -0700, "Gina" <Gina@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> wrote:
>>
>> >"Chuck" wrote:
>> >
>> >> On Sat, 2 Jul 2005 09:29:02 -0700, "Gina" <Gina@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> wrote:
>> >>
>> >> >XP home Network was working well on a laptop. Now I can't see drive/folders
>> >> >from other computers.
>> >> >
>> >> >Error message: \\Jordan is not accessible. You might not have permission to
>> >> >use the network resource. Contact the administrator of this server to find
>> >> >out if you have access permissions. ..... Access is denied.
>> >> >
>> >> >I have tried turning off wireless and connecting it with network cable to
>> >> >router. Router is connected to broadband modem. This computer can access
>> >> >internet and can see shared drives on network. It does ping by name and
>> >> >address, both to other computers and from other computers. Share is turned
>> >> >on. I tried with firewalls off and NAV inactive. I checked many
>> >> >recommended settings from internet, newgroups etc (including enable netbios
>> >> >over tcp/ip), but have not managed to access computer from network. I have
>> >> >uninstalled and reinstalled Client for MS network and File and Printer
>> >> >sharing on both computers and I did run network wizard on all computers.
>> >> >
>> >> >I even tried logging on as guest with share turned on and no password.
>> >> >
>> >> >Any suggestions?
>> >>
>> >> Gina,
>> >>
>> >> Turning the firewall off is a logical solution, but it isn't always effective.
>> >> And sometimes, there may be another firewall involved.
>> >> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
>> >>
>> >> Your error message, specifically, is consistent with a browser conflict, which
>> >> can be common on WLANs. Use browstat, run from multiple computers, to diagnose
>> >> browser conflicts.
>> >> <http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html>
>> >>
>> >> If all else fails, provide "browstat status" and "ipconfig /all" from as many
>> >> computers as possible, posted here for diagnostic analysis. And provide
>> >> background details!
>> >> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
>>
>> >Browstat on the 2 computers which are able to accessing the network properly
>> >look similar and I can send them if you want. This is the browstat from the
>> >computer not reachable on the network, it does see the other computers. I
>> >ran lspfix and winsockfix and got a similar browstat:
>> >(Thanks for your help.)
>> >
>> >Status for domain MSHOME on transport
>> >
>> >\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}
>> > Browsing is active on domain.
>> > Master browser name is: HOME
>> >Could not connect to registry, error = 53 Unable to determine build
>> >of browser master:
>> >
>> >53
>> > \\\\HOME . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
>> > 1 backup servers retrieved from master HOME
>> > \\HOME
>> > There are 3 servers in domain MSHOME on transport
>> >
>> >\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}
>> > There are 1 domains in domain MSHOME on transport
>> >
>> >\Device\NetBT_Tcpip_{FB88A8CF-60D0-44DF-98DD-0FCDB34D9F51}
>>
>> Gina,
>>
>> There are a few possible problems which we must explore, to identify your
>> problem.
>> # Physical Network Problems.
>> # Logical Network Problems.
>> # Address / Name Resolution Problems.
>> # Security Problems.
>> # Network Components and Services.
>> # Browser Problems.
>> # File Sharing and Permissions Problems.
>> Check out this article for details about the above issues.
>> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html>
>>
>> If you provide "browstat status" and "ipconfig /all" for all computers, it will
>> be a lot easier for us to start eliminating possibilities, which will get us
>> closer to identifying probabilities. The more information you provide in the
>> beginning, the easier it will be for both of us.

>3 computers ipconfig /all and browstat. Thanks

Gina,

OK, let's see what we have.
# All 3 computers show the same computer, GOOD_PLACES, as the master browser.
So no browser conflict.
# All 3 computers show Node Type as Unknown. So no configured name resolution
problem.
# No gratuitous protocols on any computer.
# Looking further at the browstat logs, I see that GOOD_PLACES reports 2
servers, and the other 2 computers report 3 servers. IPConfig logs show all 3
computers on the same subnet. This makes physical and logical networking
problems unlikely.

Please go thru the troubleshooting lists, and consider possible problems:
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html>
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html>
# Corrupted LSP / Winsock.
# Firewall problem.
# Network Components and Services.

What firewalls did you turn off? Is NAV maybe bundled in Norton Internet
Security (which contains Norton Personal Firewall)?

Next, we'll diagnose the problem. Take the following code (everything inside
the "#####"). (Please verify computer names and ip addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format and
ensure that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and online.

##### Start CDiag Assembled Code

@echo off
set FullTarget1=GOOD_PLACES 192.168.0.125
set FullTarget2=JONS_COMPUTER 192.168.0.177
set FullTarget3=JORDAN 192.168.0.101
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.0.1
Set Version=V1.32
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Assembled Code

--
Cheers,
Chuck MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck sonic net.
.

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