Re: wireless connection

Kevin,


Out of interest what type of router are you using? Is the wireless card in
the laptop an internal one or card?

Is windows xp controling the wireless connection or 3rd party software?

Is XP running the latest service pack and updates?

Cheers

Simon

"Kevin Nelson" <kevin-nelson@xxxxxxxxxx> wrote in message
news:ePvmGjlaFHA.2580@xxxxxxxxxxxxxxxxxxxxxxx
>I have set up a wireless router for someone and it works as long as the
> laptop is left on. Once it is turned off the laptop loses the signal or
> latches onto another weaker signal in the apartment building.
>
> This is what I received from the folks with the problem...
>
> "When we turn on the computer, and try to get on the web we get a message
> saying that there is no connection to the Internet currently available.
> The
> message gives the option of working offline, or try again. We try again,
> but we can't connect.
>
> We go to START, Connect to, Wireless Network Connection, and it says that
> on SMC we have limited or no connectivity. We view the other networks
> available and we are able to connect. As soon as we connect to a network
> other than SMC, the SMC bar graph turns to fully green. Until then only
> the
> first bar was green. If we change back to the SMC network, the system
> finally connects after a long time of searching, but only with limited or
> no connectivity. We try to get to the web and it tells us again that there
> is no connection to the Internet currently available.
>
> When we click on the underlined limited or no connectivity and click
> repair, the system either doesn't find the IP address or if it finds it,
> it
> connects to another network, not the SMC."
>
> They are running XP Pro on the desktop and laptop. There is a printer
> shared
> through the desktop, which they cannot print to from the laptop since they
> are having the connection problem.
>
> The router is connected correctly to the cable modem and to the desktop.
> The
> desktop is having no problems at all. The are using dhcp and when I was
> there last we set the laptop's wireless to connect to the adhoc. When I
> checked their router, SMC, had a yellow star next to it as the preferred
> network. The router is new and the laptop is only about a year old.
>
> What am I missing here?
>
> Thanks
> Kevin
>
>


.

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