Re: Networked PCs not receiving email
From: DLink Guru (rjacobs0spamfree_at_pacbell.net)
Date: 02/20/05
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Date: Sat, 19 Feb 2005 17:43:59 -0800
Found This:
How to deal with error number 0x800CCC19
There is a problem in Outlook Express 6 with certain file attachments (or
technically called MIME types) when they appear in your POP3 mailbox. Your
connection to the mailserver will then time out. The solution is to download
the Internet Explorer 6 Service Pack 1 from Microsoft which should fix the
problem. Please see this link to Microsoft OE6/SP1.
Using OE6 with Norton Antivirus or McAfee products
If you have already installed the SP1 for OE6, this problem may still occur
when the following conditions are met. First, you have Norton Antivirus 2003
or 2002 installed. Second, you have "Scan incoming Email" and "Scan outgoing
Email" turned on. Note that this may also be true when you use McAfee
software products. To prevent this problem when you use NAV and Outlook or
Outlook Express, follow the steps below to turn off e-mail scanning.
1.. Quit Outlook or Outlook Express.
2.. Start Norton AntiVirus
3.. Click Options. If a menu appears when you click Options, click Norton
AntiVirus. The Norton AntiVirus Options dialog box appears.
4.. In the Internet section, click Email.
5.. Click to clear the "Scan incoming Email" and "Scan outgoing Email"
check box.
6.. Click OK and close NAV.
For additional information, you can also visit this link to the Symantec Web
site.
Special note
It is also reported that a certain version of the Panda antivirus software
is also having this problem. (Special thanks to Claes Barnsten for providing
us this very valuable information.)
If you have any further questions, please contact our support team.
"Rocketrod" <Rocketrod@discussions.microsoft.com> wrote in message
news:D0919B6B-735B-4B77-82B6-3AABDA7AB7D2@microsoft.com...
> I'm using Outlook
> I have checked pinging, tracert and telnet to the ISP mail server again
> this
> morning from all PCs - all OK
>
> I sent a test email from PC4's email to PC1's email address - received OK
> at
> PC1
> Replied to that email from PC1 to PC4 address
> Then did Send/Receive on PC4
> PC4 Outlook responded with error 0x8004210A "Timed out waiting for
> response from POP server"
>
> Rocket...
>
> "Steve Winograd [MVP]" wrote:
>
>> In article <AC48A4AE-2067-4EEE-83C5-36D5B72B33B1@microsoft.com>,
>> Rocketrod <Rocketrod@discussions.microsoft.com> wrote:
>> >PC1 is connected to internet via ISDN modem
>> >It is also connected to a switch
>> >PCs 2 - 5 are also connecetd to the switch
>> >PC1 sends/receives email fine
>> >PC1-5 can all get to web.
>> >They can all share files and print via the network.
>> >
>> >However PCs 2-5 cannot receive emails!!
>> >
>> >I have set up their email accounts on PC1 to check the account is
>> >working
>> >and they work fine on PC1 - ie send & receive.
>> >
>> >But if I just run their account on their own PC, PCs 2-5 can't receive,
>> >but
>> >they can send emails!.
>> >
>> >I have redone the network wizard on all machines
>> >I have checked all their IP addresses are correctly set
>> >
>> >We have run SpyBot and Adaware - all OK
>> >We have tried disabling Norton IS and XP firewalls - no difference
>> >
>> >Anyone have any suggestions?
>>
>> What exactly happens when PCs 2-5 try to receive email? What does the
>> error message say? What email program are you using?
>>
>> Have you double-checked the accounts settings to make sure that the
>> POP3 server, account name, and password are right?
>> --
>> Best Wishes,
>> Steve Winograd, MS-MVP (Windows Networking)
>>
>> Please post any reply as a follow-up message in the news group
>> for everyone to see. I'm sorry, but I don't answer questions
>> addressed directly to me in E-mail or news groups.
>>
>> Microsoft Most Valuable Professional Program
>> http://mvp.support.microsoft.com
>>
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