Re: Network error message

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Ron Lowe (ron-msng_at_{d.e.l.e.t.e.}lowe-family.me.uk)
Date: 01/19/05 

Date: Wed, 19 Jan 2005 12:49:23 -0000

"Arthur Smith" <Arthur Smith@discussions.microsoft.com> wrote in message
news:1EA365E3-69AD-46E5-8601-98904FC3640A@microsoft.com...
> Help!
> I have a customer with a small peer to peer network of 3 machines all
> running XP Home with SP2 and the problem is that 2 machines can see and
> access files from each other but not from the 3rd machine. Machine 3 sees
> and
> can access all files set for sharing on the other machines but when
> machine 1
> & 2 try to access machine 3 you get an error message saying "unable to
> access
> etc please check with the administrator etc then underneath that you get
> "there is not enough Server storage to access this feature" or words to
> that
> affect.
> I have disabled anti-virus and firewalls to no avail. What is confusing is
> that ALL machines have access to the net with no problems thru a 4 port
> ADSL
> router modem. ANy suggestions will be greatly appreciated
>

This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

  1. Start the registry editor (e.g., regedit.exe).
  2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
      Services\lanmanserver\parameters.
  3. Double-click IRPStackSize
      (or if this registry setting doesn't exist,create it of
       type DWORD and ensure the case is correct).
  4. Change the base to decimal, set the value to 15, and click OK.
  5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078 

-- 
Best Regards,
Ron Lowe
MS-MVP Windows Networking

Relevant Pages

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