Re: Inability to access & see computers on the network

From: Chuck (none_at_example.net)
Date: 01/15/05 

Date: 14 Jan 2005 23:58:08 -0600

On Fri, 14 Jan 2005 19:53:04 -0800, Monica <Monica@discussions.microsoft.com>
wrote:

>As requested ipconfig information for all computers, I don't know how to get
>this information for the print server.
>
>Son's Computer - problem computer
>
>Windows XP Professional Version 2002, Service Pack 2
>
>Windows IP Configuration
>
>
>
> Host Name . . . . . . . . . . . . : benney
>
> Primary Dns Suffix . . . . . . . :
>
> Node Type . . . . . . . . . . . . : Unknown
>
> IP Routing Enabled. . . . . . . . : No
>
> WINS Proxy Enabled. . . . . . . . : No
>
>
>
>Ethernet adapter Local Area Connection:
>
>
>
> Connection-specific DNS Suffix . :
>
> Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet Adapter
>
> Physical Address. . . . . . . . . : 00-E0-18-21-C4-79
>
> Dhcp Enabled. . . . . . . . . . . : Yes
>
> Autoconfiguration Enabled . . . . : Yes
>
> IP Address. . . . . . . . . . . . : 192.168.0.6
>
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>
> Default Gateway . . . . . . . . . : 192.168.0.1
>
> DHCP Server . . . . . . . . . . . : 192.168.0.1
>
> DNS Servers . . . . . . . . . . . : 192.168.0.1
>
> Lease Obtained. . . . . . . . . . : Saturday, 15 January 2005
>2:07:15 PM
>
> Lease Expires . . . . . . . . . . : Tuesday, 18 January 2005 2:07:15
>PM
>
>
>
>Study Computer - working fine
>
>Windows XP Professional Version 2002, Service Pack 2
>
>Windows IP Configuration
>
>
>
> Host Name . . . . . . . . . . . . : study
>
> Primary Dns Suffix . . . . . . . :
>
> Node Type . . . . . . . . . . . . : Unknown
>
> IP Routing Enabled. . . . . . . . : No
>
> WINS Proxy Enabled. . . . . . . . : No
>
>
>
>Ethernet adapter Local Area Connection 3:
>
>
>
> Connection-specific DNS Suffix . :
>
> Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet Adapter
>
> Physical Address. . . . . . . . . : 00-11-5B-4A-7F-F1
>
> Dhcp Enabled. . . . . . . . . . . : Yes
>
> Autoconfiguration Enabled . . . . : Yes
>
> IP Address. . . . . . . . . . . . : 192.168.0.4
>
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>
> Default Gateway . . . . . . . . . : 192.168.0.1
>
> DHCP Server . . . . . . . . . . . : 192.168.0.1
>
> DNS Servers . . . . . . . . . . . : 192.168.0.1
>
> Lease Obtained. . . . . . . . . . : Saturday, 15 January 2005
>2:13:06 PM
>
> Lease Expires . . . . . . . . . . : Tuesday, 18 January 2005 2:13:06
>PM
>
>
>
>Daughter's Computer - Working fine
>
>Windows XP Professional, Version 2002, No Service Pack
>
>Windows IP Configuration
>
>
>
> Host Name . . . . . . . . . . . . : chloe
>
> Primary Dns Suffix . . . . . . . :
>
> Node Type . . . . . . . . . . . . : Unknown
>
> IP Routing Enabled. . . . . . . . : No
>
> WINS Proxy Enabled. . . . . . . . : No
>
>
>
>Ethernet adapter Wireless Network Connection 3:
>
>
>
> Connection-specific DNS Suffix . :
>
> Description . . . . . . . . . . . : IEEE 802.11b Wireless
>Cardbus/PCI Adapter
>
> Physical Address. . . . . . . . . : 00-40-F4-B9-84-B2
>
> Dhcp Enabled. . . . . . . . . . . : Yes
>
> Autoconfiguration Enabled . . . . : Yes
>
> IP Address. . . . . . . . . . . . : 192.168.0.7
>
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>
> Default Gateway . . . . . . . . . : 192.168.0.1
>
> DHCP Server . . . . . . . . . . . : 192.168.0.1
>
> DNS Servers . . . . . . . . . . . : 192.168.0.1
>
> Lease Obtained. . . . . . . . . . : Saturday, January 15, 2005
>2:32:05 PM
>
> Lease Expires . . . . . . . . . . : Tuesday, January 18, 2005
>2:32:05 PM

Monica,

This is a very good start. Thank you.

So far, we see that Benney (like the others) is Node Type Unknown, which is
good. And it's getting an ip address, so should have physical and network
connectivity.

Let's do some analysis, this will tell us what to look at next.

Take the following code (everything inside the "#####"). (Did I get the names
and ip addresses right)?

Highlight then Copy the code (Ctrl-C), precisely as it is keyed, and Paste
(Ctrl-V) into Notepad. Ensure that Format - Word Wrap is not checked.
Save the file as "cdiag.cmd", as type "All Files", into the root folder "C:\".
Run it by Start - Run - "c:\cdiag".
Wait patiently.
When Notepad opens up displaying c:\cdiag.txt, first check Format and ensure
that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A Ctrl-C)
and paste (Ctrl-V) into your next post.

Do this from all 3 computers, please, with all powered up and online.

#####

@echo off
set FullTargets=benney 192.168.0.6 study 192.168.0.4 chloe 192.168.0.7
set PingTargets=127.0.0.1
Set Version=V1.05
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% (Targets %FullTargets%) >>c:\cdiag.txt
for %%a in (%FullTargets% %PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### 

-- 
Cheers,
Chuck 
Paranoia comes from experience - and is not necessarily a bad thing.
My        email         is          AT         DOT
   actual       address    pchuck       sonic      net.

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